Striking Concrete Services Inc

Revdex.com:At this time, I have not been contacted by Carparts.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, my complaint, ID *** regarding Carparts.com has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,** ***

At this time, I have been contacted directly by Carparts.com regarding complaint ID ***, however my complaint has NOT been resolved because:
They asked me to send them the repair bills and I didThey said they would call me back several timesStill no responseI have sent numerous
emails and still no responseI called and was told a rep would call me back and they don't do it.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Please accept our sincerest apologies for any trouble or inconvenience we have caused youAs previously mentioned, the part is still currently unavailable; we'll let you know once it becomes available and a discount will be given for your next purchaseWhile a full refund was already given to you along with the item;no charge was made to your accountThus, actions are being taken to avoid future incident as suchKindly let us know if you have other questions by calling our Customer Service Team at ###-###-####Again, we apologize for the inconvenience

Revdex.com:At this time, my complaint, ID *** regarding Carparts.com has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:At this time, my complaint, ID *** regarding Carparts.com has been resolved
Sincerely,*** ***

Please accept our sincerest apologies for any trouble or inconvenience we have caused youOur Policy, "Authorized returns need to be returned with all of the items that were included in the original package(s)If your shipment arrived with a damaged or incorrect item, please repackage the item(s) in the original shipping container and refer to our Return ProcedureAll authorized returns must be in their original condition, include all components and cannot be disassembled, mounted or damaged due to incorrect installationWe are not responsible for labor expenses, towing expenses, addition repair expenses or rental car expenses caused by the use of wrong defective parts during installation." Nonetheless, a $rebate has been issued to your account on 8/*/with Refund Transaction ID#***Kindly let us know if you have other questions by calling our Customer Service Team at ###-###-####Again, we apologize for the inconvenience

I WOULD NEVER DO BUSINESS WITH THEM AGAINI ORDERED PARTS FROM THEM LIKE $DOLLARS WORTHDIDN'T RECEIVE MOST OF THE PARTSAND ALL THEY KEEP TELLING ME IN *** SAID THEY SHIPPED IT*** DESCRIBED MY HOUSE AS GREEN AND MY HOUSE IS YELLOWI WAS ON PHONE WITH THEM FOR 1\HRSTHEY SAID I WOULD RECEIVE A REFUNDBUT BECAUSE I CHANGED MY ACCOUNT NUMBER I WOULD HAVE TO RECEIVE A CHECKI WAS PIST BUT HAD NO CHOICE

Revdex.com:At this time, I have not been contacted by Carparts.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Please accept our sincerest apologies for any trouble or inconvenience we have caused you. Our record shows that you have been issued a full refund for $32.65 on 6/**/17 with Refund Transaction ID#[redacted] for your order and you need not return the part to us, you may keep or dispose it. Please...

check with your bank/credit card company and give them the transaction ID# as reference for the credit.Thus, upon checking, the part for your vehicle is currently unavailable. Hence, may we advise you to just re-order the part once it becomes available and a discount will be given to your next purchase. Kindly let us know if you have other questions by calling our Customer Service Team at ###-###-####. Again, we apologize for the inconvenience.

At this time, I have been contacted directly by Carparts.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
  
 When I initially contacted the company- they offered $15 for the inconvenience. I told them no- then contacted Revdex.com. The part...

and shipping alone were more than that, let alone the paint job. I received an email after contacting Revdex.com, saying they had credited my account by $15. So indeed they did contact me and did give me $15 back, but did not address the issue. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am still without my car part. And you guys were trying to get me to pay for my correct when I called in when I got the wrong one. This all sounds very fishy and telling me that it is out of stock. And it isn't my fault that the system had a glitch and your part numbers didn't match. So I would like a replacement at no extra charge to me. It's summer time, it rains and its hot and humid and I would like to use my window when I need to.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Please accept our sincerest apologies for any trouble or inconvenience we have caused you. Our record shows that only a total of $1470.35 was charged/captured on your account on 3/*/17 ($164.77, $154.78, $663.63, $170.95) and on 3/*/17 ($316.22). Thus, per the Order Confirmation E-mail that was sent...

to you, "Your order has been received and is currently being reviewed for processing. If you purchased via credit or debit card, your card has not been charged yet. Please note that all other payment methods (i.e. PayPal, Google Checkout, V.me etc.) are considered instant, and your account was charged when your order was placed.Credit card purchases will be billed once your tracking information is available. If you have a multiple item order, you may see incremental charges on your card. This is because your order might be divided into multiple shipments, from different warehouses. All of your incremental charges will add up to your total order amount. Charges will add up to the total amount of shipped items. You will be notified via email as you are being billed for each shipment. Please notify us immediately if you do not want your credit/debit card to be billed. Most of our items ship within 24 - 48 hours; however there are some exceptions for custom orders and items that are made to order. " Rest assured then that no other charges has been made to your account and we only billed you for the parts that you ordered and within the Authorization amount. Please let us know if you have other questions by calling our Customer Service Team at [redacted] Again, we apologize for the inconvenience.

Revdex.com:At this time, my complaint, ID [redacted] regarding Carparts.com has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Please accept our sincerest apologies for any trouble or inconvenience we have caused you. Our record shows that you have been issued an additional refund of $3.58 on 5/**/17 with Refund Transaction ID#[redacted]r the shipping and handling cost. While a refund of $18.08 has been previously...

issued for the part cost. Please check with your bank/credit card company and give them the transaction ID# as reference for the credit. They should be able to trace the refund using the reference number and the date. Kindly let us know if you have other questions by calling our Customer Service Team at ###-###-####. Again, we apologize for the inconvenience.

Revdex.com:At this time, my complaint, ID [redacted] regarding Carparts.com has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

We recently received a complaint filed with the Revdex.com by [redacted] stating that [redacted] placed an order for an out of stock item and was inadvertently charged.  [redacted] notified U.S. Auto Parts of the issue on February **,2016 and a refund was immediately processed to her on the...

same day.   U.S. Auto Parts believes this matter has been resolved.  Should you have any questions, please do not hesitate to contact me at the number below.