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Stromung Exhaust

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Stromung Exhaust Reviews (1)

Review: I purchased an exhaust from this company on 8/21/14 and upon receiving and having it installed, I noticed that the exhaust did not fit correctly. The whole muffler section appears to be shifted to the drivers side of the car, which has presented alignment issues as well as potentially damaging my rear bumper from the exhaust fumes that exit the tail pipe. I have tried to contact my Salesman who goes by the name of [redacted], email is [redacted] on multiple occasions, with all of my recent attempts having no responses. I have attempted to call them at their number on their website (http://www.stromungexhaust.com/) [redacted] and left multiple messages requesting a call back with no responses. I have been able to reach [redacted] once which was a month ago, to which he stated that he would have one shipped to me on Wednesdayv9/17/14. I never received an email with a tracking number and never received a call back with any explanation on what was preventing the replacement from being shipped. I was again, just by chance, able to reach [redacted] on the phone @ [redacted] this past Thursday 10/02/14 and he stated that he would have a replacement shipped by this past Monday, 10/6/14. I have again attempted to send another in a long line of emails to [redacted] requesting to just simply return the exhaust for a refund. I have not received any response and I also have not received any calls back from my numerous voicemails I have left on their answering service, to which they state that if you leave all pertinent contact information, they will call you back. I have tried to be patient and work with this company as much as possible but I feel that this patience has been for not, as I believe that at this time I am just getting the run around. I am simply wanting to return the exhaust with the company paying for the shipping to them since this exhaust did not fit as was advertised and all of my attempts to resolve this matter have been ignored.Desired Settlement: I would like to return this item with the seller paying shipping to them as explained above and also have a full refund to my bank account for the amount that I paid for this exhaust with no restocking or return fees being charged for the above same reasons.

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Description: Auto Parts & Supplies - New, Tire Dealers, Truck Equipment & Parts, Auto Service - Specialty Parts, Engines - Supplies, Equipment & Parts

Address: 17671 Metzler Ln #A6, Huntington Beach, California, United States, 92647

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