Strong Skirt USA

We were originally scheduled for installation on Thursday, then informed at the last minute that it was pushed to Friday after we had already prepared for the original date. The installer finally arrived around 11:00 AM Friday, removed all of our existing skirting (leaving the entire underside of our home exposed to the elements), and then spent a large portion of the day sitting in his truck or on his phone instead of working.

He left around 4:30 PM saying he would return the next day to finish the job. Overnight and the following morning, it rained heavily. Because our home had been left exposed, everything underneath the house got soaked. Our septic aerator was exposed and water damaged, and several outdoor lights stopped working because the wiring was no longer protected.

Then on Sunday, the installer still had not shown up by late morning. Communication throughout this entire process was terrible. I emailed the company expressing my concerns and explaining the damage and inconvenience caused. I was told someone would contact me. Nobody did.

After waiting over a week, Ricky finally called me, said he would speak with the owner and call me back. He never did. Then another week later, I received a call from Christina demanding payment of the remaining balance. When I explained again that I was still waiting on a return call and resolution regarding the terrible service, I was basically told none of that mattered because “the service was completed” and they wanted their money.

This company showed zero accountability, zero concern for customer satisfaction, and zero urgency in addressing problems THEY caused. Once they get the job, customer service disappears completely.

I strongly recommend looking elsewhere unless you want poor communication, delays, property exposure/damage, and a company that only cares about collecting payment.

Strong Skirt USA delivers exceptional metal skirting with a sleek, modern look that enhances any home. Their durable, high-quality products offer long-lasting protection and elevate curb appeal.