Initial Business Response / [redacted] (1000, 6, 2015/06/23) */ We at Stuart Corporation have rectified this situation and have granted the consumers request to refund all deposit monies that they feel they were charged in error forWe have notified the consumer of this via email on 6/23/of this resolution Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/06/24) */ I received a response from the business that they will be refunding the $for the blinds, so this complaint can be closed and resolved
Initial Business Response /* (1000, 5, 2016/03/01) */
Mr*** attempted to terminate his lease agreement on 4/30/However, he entered in to a legal, binding lease agreement which actually expires 5/31/(copy of signed lease provided)In no way did we attempt to mislead Mr***He was
given the opportunity to review, read and sign his lease agreement prior to moving inIf he had any concerns about the lease term, he could have informed management prior to signing and agreeing to the termsUnder "Additional Agreements", the lease document clearly states: "This is a legal binding agreementPlease read carefully." Mr*** admitted to not reading the leaseIt is unfortunate that an otherwise positive management/resident relationship has resulted in Mr*** negatively impacting our reputation via social media and the Revdex.com for an error on his partPlease feel free to contact our office with any questions or additional information
Initial Consumer Rebuttal /* (3000, 7, 2016/03/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Not satisfied with the managements responseThey should try to be more understanding and accomodating
I had hoped for a more positive resolution
Initial Business Response /* (1000, 6, 2015/06/23) */
We at Stuart Corporation have rectified this situation and have granted the consumers request to refund all deposit monies that they feel they were charged in error for. We have notified the consumer of this via email on 6/23/2015 of this...
resolution.
Initial Consumer Rebuttal /* (2000, 8, 2015/06/24) */
I received a response from the business that they will be refunding the $160 for the blinds, so this complaint can be closed and resolved.
Initial Business Response / [redacted] (1000, 6, 2015/06/23) */ We at Stuart Corporation have rectified this situation and have granted the consumers request to refund all deposit monies that they feel they were charged in error forWe have notified the consumer of this via email on 6/23/of this resolution Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/06/24) */ I received a response from the business that they will be refunding the $for the blinds, so this complaint can be closed and resolved
Initial Business Response /* (1000, 5, 2016/03/01) */
Mr*** attempted to terminate his lease agreement on 4/30/However, he entered in to a legal, binding lease agreement which actually expires 5/31/(copy of signed lease provided)In no way did we attempt to mislead Mr***He was
given the opportunity to review, read and sign his lease agreement prior to moving inIf he had any concerns about the lease term, he could have informed management prior to signing and agreeing to the termsUnder "Additional Agreements", the lease document clearly states: "This is a legal binding agreementPlease read carefully." Mr*** admitted to not reading the leaseIt is unfortunate that an otherwise positive management/resident relationship has resulted in Mr*** negatively impacting our reputation via social media and the Revdex.com for an error on his partPlease feel free to contact our office with any questions or additional information
Initial Consumer Rebuttal /* (3000, 7, 2016/03/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Not satisfied with the managements responseThey should try to be more understanding and accomodating
I had hoped for a more positive resolution
Initial Business Response /* (1000, 6, 2015/06/23) */
We at Stuart Corporation have rectified this situation and have granted the consumers request to refund all deposit monies that they feel they were charged in error for. We have notified the consumer of this via email on 6/23/2015 of this...
resolution.
Initial Consumer Rebuttal /* (2000, 8, 2015/06/24) */
I received a response from the business that they will be refunding the $160 for the blinds, so this complaint can be closed and resolved.