Re: Complaint of [redacted] Complaint # [redacted] This is my rebuttal in regards to the complaint of [redacted] *** Her complaint states that she paid me $1,in materials and $in labor which is partially correct The following are the transaction that have occurred between Mrs [redacted] and myself with a breakdown of labor and materials: 9/15/- $cash to labor; 9/7/$cash to materials; 9/13/$Ck #($labor and $materials); 9/23/$Check # to materials Total Paid $2,of which $is for materials I have receipts if you need them Leaving a balance of $1,The total labor charge for this job is $1, Mrs [redacted] had paid me $on 9/5/and $on 9/13/leaving a balance of $for labor On the day I left I had $of her money for materials I used that towards the $she owed me after I figured the total cost of labor on the day I left The remaining balance of $for labor that she owes me was not submitted because I thought she wouldn't pay me I feel I was more than fair to her as I worked there for approximately days total and was quite shocked to have received this complaint It's obvious her calculations are incorrect I have given you my statement and will supply copies of checks and invoices for materials if you need to see them as well as pictures of before and after the start of the job Please contact me if you have any questions or need any other information that will help clear this matter up Thank you [redacted] cell email: [redacted]
I am rejecting this response because:
Regarding complaint #*** ***nst New-Cal Home Improvement & Repairs
Dear *** ***, 2/19/My two eighty year old uncles, ***, and DIY shows, had been instructing my daughter and I as we were doing all the work on a fixer upper in Colfax (have pics)
*I met *** *as he approached me at *** *** just after checking out at the register on September 1st at 9:30pmHe was impressed with all the supplies and that we girls were doing all the work ourselves. He said he ‘just moved to the area’ from Virginia months prior He said he was a ‘licensed contractor’ and ‘worked as an inspector’ for Auburn area stating, ‘they love me over there for some reason’He said he does it ‘as a hobby’ since he receives ‘$5000.00/mo for his military service’, I was quick to believe it He convinced me he was an honest guy and would ‘help’ us with our projectsHe came to the house the next day to check things out give us prices for his help but would not work hourly stating, ‘believe me you’d be doing yourself a favor, I’m slow but steady’Our agreement was he would ‘help’ us do the work. He helped us for a total of days, most of which were fragmented hours and almost always showing up after 1pm, many others not able to make it until 4pm and would often stay for dinnerBut we considered him a friend and didn’t know anyone else in the area yet
From invoice; He helped us put in beams. He said we should replace, rather than repair, the bathroom. He left after it was guttedHe only helped us tear it out (including part of the floor, ceiling, and the wall..ALL left open to air, rain, and cold for over a month until we finally finished it ourselves!)He helped us tear down the deck (we had been fixing the deck but he convinced us it needed to be rebuilt so my husband also came to help us tear it down as well)He did not show up to help with rebuilding itThe hole on the floor near the washer and dryer is also still thereNothing else was completed from the invoice/contracts so I would like an explanation as to his conclusion that we owed him $for labor when labor for helping with rebuilding was $
Please see invoice # (picture/attachment from original complaint):
*As stated in red, ‘customer paying for all materials’I still have all the materials we bought for the deck totaling $The deck, to date, was never started*** received a total of $for additional deck materials that he didn’t originally anticipate (stated as #on invoice) so that we could be ‘ready to go’ on my next days off work. We have never received any of the additional materials he claims to have purchased and would love the receipts and materials he has! (He also said on the invoice that he previously ‘used $887.00’Although not part of this claim, we never knew what those materials were either and he never produced the receipts then either, as he offered)
*** *wrote “BALANCE of $paid for materials as of 9/27/15”.
We did not see him again until 10/27/when I gave him a front of $cash and additional $for labor (so together for materials=$1032.99)Even though it was upsetting that he had delay after delay, multiple excuses for no-shows (and no return texts or phone calls) especially leaving when the whole house open to extreme cold with small children (ages 3,4, and 8) in the winter!
He apologized that day (10/27/15) and said he had been healing from a back injury that required him to be in the VA hospitalMy daughter *** is a professional massage therapist and gave him a free massage
We never saw him again until November 17th (after many promises and no-shows) when he arrived just as it was getting dark (and he didn’t bring a light). As desperate as I have been to allow this to go on I said, “This is going to work out anymore and I would need my money back”He became scary and used excess profanity in front of the kids and said he would write me a check and send it in the mailI never received and we never heard from him again until writing our complaint to Revdex.comHe called my husband apologizing for not calling us back but that his daughter was hit by drunk driver and it took him out of state. And he said he was pissed off at us for contacting your office and said he had talked to his lawyer and was going to sue us for $He also said his wife was killed by a drunk driver years ago so we feel bad for whatever he is going through but we cannot let him walk away with our moneyMy daughter and I could have fixed what we had but could not replace, on our own, the things we had tore outWe just want our money back so we can continue our work
On his rebuttal he forgot about the $additional cash given to him on 10/27/15, which he initialed at the bottom of the invoice (there was more cash given to him that we did not have in writing!)
Please let me know what I need to doThank you for your time in helping us resolve this
Sincerely,
*** ***
Re: Complaint of [redacted] Complaint #[redacted]
This is my rebuttal in regards to the complaint of [redacted]. Her complaint states that she paid me $1,000 in materials and $800 in labor which is partially correct. The following...
are the transaction that have occurred
between Mrs. [redacted] and myself with a breakdown of labor and materials: 9/15/15 - $500.00 cash to labor; 9/7/15 $500.00 cash to materials; 9/13/15 $500.00 Ck #5355 ($300 labor and $200 materials); 9/23/15 $920 Check #5384
to materials. Total Paid $2,420.00 of which $887.01 is for materials. I have receipts if you need them. Leaving a balance of $1,532.99. The total labor charge for this job is $1,600.00. Mrs. [redacted] had paid me $500.00 on 9/5/15 and $300.00 on 9/13/15 leaving a balance of $800.00 for labor. On the day I left I had $732.99 of her money for materials. I used that towards the $800 she owed me after I figured the total cost of labor on the day I left. The remaining balance of $67.01 for labor that she owes
me was not submitted because I thought she wouldn't pay me. I feel I was more than fair to her as I worked there for approximately 32 days total and was quite shocked to have received this complaint. It's obvious her calculations are incorrect. I have given you my statement and will supply copies of checks and invoices for materials if you need to see them as well as pictures of before and after the start of the job. Please contact me if you have any questions or need any other information that will help clear this matter up. Thank you.
[redacted] cell
email: [redacted]
Re: Complaint of [redacted] Complaint # [redacted] This is my rebuttal in regards to the complaint of [redacted] *** Her complaint states that she paid me $1,in materials and $in labor which is partially correct The following are the transaction that have occurred between Mrs [redacted] and myself with a breakdown of labor and materials: 9/15/- $cash to labor; 9/7/$cash to materials; 9/13/$Ck #($labor and $materials); 9/23/$Check # to materials Total Paid $2,of which $is for materials I have receipts if you need them Leaving a balance of $1,The total labor charge for this job is $1, Mrs [redacted] had paid me $on 9/5/and $on 9/13/leaving a balance of $for labor On the day I left I had $of her money for materials I used that towards the $she owed me after I figured the total cost of labor on the day I left The remaining balance of $for labor that she owes me was not submitted because I thought she wouldn't pay me I feel I was more than fair to her as I worked there for approximately days total and was quite shocked to have received this complaint It's obvious her calculations are incorrect I have given you my statement and will supply copies of checks and invoices for materials if you need to see them as well as pictures of before and after the start of the job Please contact me if you have any questions or need any other information that will help clear this matter up Thank you [redacted] cell email: [redacted]
I am rejecting this response because:
Regarding complaint #*** ***nst New-Cal Home Improvement & Repairs
Dear *** ***, 2/19/My two eighty year old uncles, ***, and DIY shows, had been instructing my daughter and I as we were doing all the work on a fixer upper in Colfax (have pics)
*I met *** *as he approached me at *** *** just after checking out at the register on September 1st at 9:30pmHe was impressed with all the supplies and that we girls were doing all the work ourselves. He said he ‘just moved to the area’ from Virginia months prior He said he was a ‘licensed contractor’ and ‘worked as an inspector’ for Auburn area stating, ‘they love me over there for some reason’He said he does it ‘as a hobby’ since he receives ‘$5000.00/mo for his military service’, I was quick to believe it He convinced me he was an honest guy and would ‘help’ us with our projectsHe came to the house the next day to check things out give us prices for his help but would not work hourly stating, ‘believe me you’d be doing yourself a favor, I’m slow but steady’Our agreement was he would ‘help’ us do the work. He helped us for a total of days, most of which were fragmented hours and almost always showing up after 1pm, many others not able to make it until 4pm and would often stay for dinnerBut we considered him a friend and didn’t know anyone else in the area yet
From invoice; He helped us put in beams. He said we should replace, rather than repair, the bathroom. He left after it was guttedHe only helped us tear it out (including part of the floor, ceiling, and the wall..ALL left open to air, rain, and cold for over a month until we finally finished it ourselves!)He helped us tear down the deck (we had been fixing the deck but he convinced us it needed to be rebuilt so my husband also came to help us tear it down as well)He did not show up to help with rebuilding itThe hole on the floor near the washer and dryer is also still thereNothing else was completed from the invoice/contracts so I would like an explanation as to his conclusion that we owed him $for labor when labor for helping with rebuilding was $
Please see invoice # (picture/attachment from original complaint):
*As stated in red, ‘customer paying for all materials’I still have all the materials we bought for the deck totaling $The deck, to date, was never started*** received a total of $for additional deck materials that he didn’t originally anticipate (stated as #on invoice) so that we could be ‘ready to go’ on my next days off work. We have never received any of the additional materials he claims to have purchased and would love the receipts and materials he has! (He also said on the invoice that he previously ‘used $887.00’Although not part of this claim, we never knew what those materials were either and he never produced the receipts then either, as he offered)
*** *wrote “BALANCE of $paid for materials as of 9/27/15”.
We did not see him again until 10/27/when I gave him a front of $cash and additional $for labor (so together for materials=$1032.99)Even though it was upsetting that he had delay after delay, multiple excuses for no-shows (and no return texts or phone calls) especially leaving when the whole house open to extreme cold with small children (ages 3,4, and 8) in the winter!
He apologized that day (10/27/15) and said he had been healing from a back injury that required him to be in the VA hospitalMy daughter *** is a professional massage therapist and gave him a free massage
We never saw him again until November 17th (after many promises and no-shows) when he arrived just as it was getting dark (and he didn’t bring a light). As desperate as I have been to allow this to go on I said, “This is going to work out anymore and I would need my money back”He became scary and used excess profanity in front of the kids and said he would write me a check and send it in the mailI never received and we never heard from him again until writing our complaint to Revdex.comHe called my husband apologizing for not calling us back but that his daughter was hit by drunk driver and it took him out of state. And he said he was pissed off at us for contacting your office and said he had talked to his lawyer and was going to sue us for $He also said his wife was killed by a drunk driver years ago so we feel bad for whatever he is going through but we cannot let him walk away with our moneyMy daughter and I could have fixed what we had but could not replace, on our own, the things we had tore outWe just want our money back so we can continue our work
On his rebuttal he forgot about the $additional cash given to him on 10/27/15, which he initialed at the bottom of the invoice (there was more cash given to him that we did not have in writing!)
Please let me know what I need to doThank you for your time in helping us resolve this
Sincerely,
*** ***
Re: Complaint of [redacted] Complaint #[redacted]
This is my rebuttal in regards to the complaint of [redacted]. Her complaint states that she paid me $1,000 in materials and $800 in labor which is partially correct. The following...
are the transaction that have occurred
between Mrs. [redacted] and myself with a breakdown of labor and materials: 9/15/15 - $500.00 cash to labor; 9/7/15 $500.00 cash to materials; 9/13/15 $500.00 Ck #5355 ($300 labor and $200 materials); 9/23/15 $920 Check #5384
to materials. Total Paid $2,420.00 of which $887.01 is for materials. I have receipts if you need them. Leaving a balance of $1,532.99. The total labor charge for this job is $1,600.00. Mrs. [redacted] had paid me $500.00 on 9/5/15 and $300.00 on 9/13/15 leaving a balance of $800.00 for labor. On the day I left I had $732.99 of her money for materials. I used that towards the $800 she owed me after I figured the total cost of labor on the day I left. The remaining balance of $67.01 for labor that she owes
me was not submitted because I thought she wouldn't pay me. I feel I was more than fair to her as I worked there for approximately 32 days total and was quite shocked to have received this complaint. It's obvious her calculations are incorrect. I have given you my statement and will supply copies of checks and invoices for materials if you need to see them as well as pictures of before and after the start of the job. Please contact me if you have any questions or need any other information that will help clear this matter up. Thank you.
[redacted] cell
email: [redacted]