We reviewed the complaint and based on our records, we have been able to verify any said correspondenceThe member and I communicated via text messageUpon receiving a cancellation inquiry, I offered several alternative packages to accommodate and never received a response nor confirmation of cancellationThe text message mentioned in the complaint, has been saved and we never received a response from the memberPer section of the registration contract, HIIT Fitness must receive a day written notification delivered in person or delivered via certified mailIf the member can provide either method of correspondence, HIIT Fitness will happily provide a refundWe received a Revdex.com complaint on Monday 9/at 10am and have cancelled the members contract effective immediately and we waived the final day payment due per contract
We reviewed the complaint and based on our records, we have been able to verify any said correspondenceThe member and I communicated via text messageUpon receiving a cancellation inquiry, I offered several alternative packages to accommodate and never received a response nor confirmation of cancellationThe text message mentioned in the complaint, has been saved and we never received a response from the memberPer section of the registration contract, HIIT Fitness must receive a day written notification delivered in person or delivered via certified mailIf the member can provide either method of correspondence, HIIT Fitness will happily provide a refundWe received a Revdex.com complaint on Monday 9/at 10am and have cancelled the members contract effective immediately and we waived the final day payment due per contract