Student Loan Direct

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Hello, In response to your complaint, I am sorry for any inconvenience this has caused youI want you to understand we are a document preparation company, and in no way affiliated to the DOE or your loan servicerOur agents are required to follow a compliance script with every call, to make
sure every client understands the full benefits from our services and exactly how the process is done and who we areAlso, we do not do any outbound phone calls or marketing of any kind.You make have requested to be contacted and put on a marketing list at some point in the last yearI would highly suggest you register your phone number with donotcall.gov to avoid being contacted, as we have absolutely nothing to do with those phone callsI checked our database and you are not in our system and none of your information was savedI apologize for any confusion you may have and if you would like to speak with us directly I would be happy to answer any questions or concerns you may haveWe are here to help

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***