Student Travel Services, Inc.

We reserved a room for a friend’s destination wedding a year in advance. Unfortunately, we are no longer able to attend. 3 months before the wedding and before the couple’s RSVP date, we canceled. We were told our deposit was non-refundable. Student Travel Services, Inc. is not forthcoming with their cancellation policy. It was NOT on the couple’s wedding page that is provided to book your trip, NOT on the booking page, and NOT in a confirmation e-mail. It’s on a completely different page under ‘terms and conditions’ and states that it’s non-refundable within 60 days and the company is not providing a refund.