Studio Ray

Revdex.com:At this time, my complaint, ID *** regarding Studio Ray LLC has been resolved I was contacted on 2/* that they will be replacing the coat I was provided a tracking number and am awaiting the arrival of the coat due to be delivered on 2/* Thank
you for your help
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by STUDIO RAY LLC regarding complaint ID***.Sincerely,*** ***

Review: ON MARCH**, 2013 WE RETURNED SOMETHING TO THIS COMPANY. THEY NEVER RESPONDED. WE KNOW THEY RECIEVED IT, BECAUSE WE HAVE THE TRACKING NUMBER FROM THE[redacted]. #[redacted]...FOLLOW UP LETTERS WENT OUT ON 6/*/2013, AND THEY NEVER RESPONDED. ABOUT A DOZEN MORE LETTERS WENT OUT TO THIS COMPANY SINCE THEN, AND NO ONE RESPONDED.Desired Settlement: REFUND(REPLACEMENT IS NO LONGER POSSIBLE, BECAUSE THEY TOOK TWO YEARS TO REPLACE THEIR DEFECTIVE ITEM...

Consumer

Response:

At this time, I have not been contacted by STUDIO RAY LLC regarding complaint ID[redacted].Sincerely,[redacted]

Review: I have a Gerry coat that I purchased one month ago on November **, 2014. I am not satisfied with the quality of the coat. After washing the coat only one time and following the directions, it shrunk, the stitching is coming apart, and it also ripped in several places. The coat I have is: [redacted], UPC CODE: [redacted], RN # [redacted]Desired Settlement: I want to get my coat replaced with a new one either the same one: upc [redacted] or upc: [redacted]