Stuffed Foods, LLC

Dear Mrs [redacted] , Thank you for contacting usWe are very sorry this happened and certainly expect to provide a better experience with our products and are happy to refund the cost of your purchase We work hard to make a quality product and we are very disappointed our product was anything but excellent We sell cases of this product at a time and would like to understand fully what might have happenedCould you please provide more information regarding state of package, whether it was defrosted, and how it was prepared or cooked? We do stand behind our product 100% but do take consumer feedback seriouslyI understand it did take some time to receive a responseUnfortunately, we are a small company and our President was travelling during those datesThe consumer complaints are only sent to his address, something we hope to alter shortly We hope this does not impact your opinion about our product, and do hope you will give us another chance Thank you for your understanding, [redacted]

Dear Mrs. [redacted],   Thank you for contacting us. We are very sorry this happened and certainly expect to provide a better experience with our products and are happy to refund the cost of your purchase.  We work hard to make a quality product and we are very...

disappointed our product was anything but excellent.  We sell cases of this product at a time and would like to understand fully what might have happened. Could you please provide more information regarding state of package, whether it was defrosted, and how it was prepared or cooked? We do stand behind our product 100% but do take consumer feedback seriously. I understand it did take some time to receive a response. Unfortunately, we are a small company and our President was travelling during those dates. The consumer complaints are only sent to his address, something we hope to alter shortly.   We hope this does not impact your opinion about our product, and do hope you will give us another chance.  Thank you for your understanding, [redacted]