[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
In response to the above complaint number, the car was, in fact, keyed while in our care and our insurance company paid for all damagesWith the owner's permission, we sent the car to a well known body shop for repairsAfter approximately weeks, the owner informed us he wanted a body shop in his area to do the repairsAs our local body shop had started on the car, we had to have the car towed, at our expense, to his body shopSo there were some pieces taken off by the body shop that were sent along with the car.We made it perfectly clear to the owner that when the body shop was done with the car we needed it back to finish it tune-wise and chewiseWe even volunteered to pick it up at our expenseWenever heard from him againOn May 2, there was a video on his wife's [redacted] page that was showing the car racing at Beaver Springs DragStrip in the second bracket and a video on J-tube at another dyno shop getting tuned and checkedAs far as the rear end gears, they were installed as per his adviceWe have a number of gears and other high performance parts in our inventoryI assume the bottom line is we did not do the final tuning and going over the entire engine as we told him we had to do to completely finish the jobHe said he had to pay another tuning shop to fix thingsthat were not hooked up right yet he claims damage for things not hooked up right after it left their shopIf I can be of further assistance, please feel free to contact meThank you for your consideration in this matterSincerely yours, Ray ES***, Pres
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
In response to the above complaint number, the car was, in fact, keyed while in our care and our insurance company paid for all damagesWith the owner's permission, we sent the car to a well known body shop for repairsAfter approximately weeks, the owner informed us he wanted a body shop in his area to do the repairsAs our local body shop had started on the car, we had to have the car towed, at our expense, to his body shopSo there were some pieces taken off by the body shop that were sent along with the car.We made it perfectly clear to the owner that when the body shop was done with the car we needed it back to finish it tune-wise and chewiseWe even volunteered to pick it up at our expenseWenever heard from him againOn May 2, there was a video on his wife's [redacted] page that was showing the car racing at Beaver Springs DragStrip in the second bracket and a video on J-tube at another dyno shop getting tuned and checkedAs far as the rear end gears, they were installed as per his adviceWe have a number of gears and other high performance parts in our inventoryI assume the bottom line is we did not do the final tuning and going over the entire engine as we told him we had to do to completely finish the jobHe said he had to pay another tuning shop to fix thingsthat were not hooked up right yet he claims damage for things not hooked up right after it left their shopIf I can be of further assistance, please feel free to contact meThank you for your consideration in this matterSincerely yours, Ray ES***, Pres