Subaru of South Hills Reviews (1)
Subaru of South Hills Rating
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www.subarusouthhills.com
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When I contacted SoSH, they notified me that I signed an "As-Is" form at the time of purchase and, as such, they refuse to do anything about it, with their response essentially amounting to "sorry you didn't think we'd sell a car in this horrible of a condition." I was not made aware of significant damage to the frame of the vehicle at the time of purchase, and I believe they acted unethically in not conveying this information. Additionally, the vehicle was advertised as having Bluetooth compatibility for music and a functioning AC--neither of those statements was accurate. I would have still purchased another vehicle from them at the time because the on-site customer service was great.
So, I'm stuck paying $300 monthly for 5 years for a vehicle that never operated as advertised and is now completely useless. No one will work on it because it is an active safety hazard. I don't want a refund for the vehicle. I'm not asking them to pay for repairs; this vehicle likely won't be safe regardless. But, at minimum, an offer for a fair trade-in (i.e., one that accounts for their role in not advertising the true state of the vehicle on multiple fronts) would be acceptable and represent their dedication to ethical business practices.