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Suber's Automotive Service Repairs

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Suber's Automotive Service Repairs Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Regards,
*** ***
Please read my messages carefully before replying, it's really not that hard to read
There is nothing to prove here, I explained to you that my car was overheating when I turned my AC on, you claimed you fixed it; however the car still overheats when I turn my AC on, which proves that you worked on something that was NOT broken because you are money hungry and wanted to extort me! Then you stated that you drove the car for miles and it didn't overhead, which you probably did without the AC on, assuming you told the truthI took a picture of the car overheating the same week you claimed you fixed my car and I have the dates on the pictures which shows the same weekThere was nothing wrong with the part you changed in my car, you were just clueless about what the issue was and had no idea what was wrong with my car so you decide to run away with my car pretending to fix it so you can extort me for some cash, the only reason I gave you the money is because you threatened to keep my car if I didn't pay youSo being exhausted because we were waiting for you for about 1/hours in the sun, I didn't wanna argue so I gave you the money, plus I needed my carThe labor should also be reimbursed because the work you claim you did in my car was absolutely useless!!!
Just know that my next stop after Revdex.com is filing a law suit to get the full $back and you will also be responsible for any fees/money that I will be spending toward this law suit plus our time you wasted while we were waiting for you AND the miles you added to my car, because that was useless tooSo you can either be smart and reimburse me the full $or you will be paying me more if I file the law suitI have the pictures of the car overheating and the date I took the pictures if you can take that as proof to reimburse me the full $175!
Please DO NOT respond to me again unless it's to schedule a time to provide me with the full $175!! Thanks!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute.Please enter your reason(s) for rejecting the business response below
---The car was not fixed and the reason why there is a police report is because when I called to check on the status of my car repair over the phone, he yelled at me and was extremely rude so I decided to drive there and pick up my carWhen we got there, as soon as he saw me he got in my car and drove offI called him multiple times asking him to bring my car back, then I sent him a couple of text messages telling him that I didn't want him touching anything in my car or doing any repair anymorehe never respondedHe was gone for about an hour and a half even after I specifically asked him to bring my car backThen on his way back, he texted me saying that I owe him $for the repair and that he was going to keep my keys if I didn't pay himI was NOT satisfied with the service or the businessThe first time I drove the car after the repair, I noticed that it overhead again after driving for less than 5miso his "driving the car for miles" statement is a complete lie!!! The reason I did not reach out to him is because I didn't want his services anymore regardless of whether or not he fixed my car issueAnd since the car did not get repaired, all I want is my money back because after his HORRIBLE CONDUCT & HORRIBLE CUSTOMER SERVICE & BAD BUSINESS, I decided I did not want to go back thereI asked around and did some research and I was told to file a complaint with Revdex.com before pursuing it any further, thus my complaintRegardless of the time it took to file the complaint, I DID & DO NOT want his services again, reason why I did not bother contacting him againIssue NOT resolved !!! The car still overheats when I turn on my AC as of today!!!
Regards,*** ***
Revdex.comMESSAGE FROM BUSINESS:*** ***, Owner, called the Revdex.com and stated if the customer can prove the part installed on the vehicle by the business is defective, the business will refund the customer's money Considering the time that has elapsed since the original repair done July 31, and considering the customer did not contact the business until the Revdex.com sent the complaint, if the customer would like her vehicle repaired, it will at the customer's expense Their is a lifetime warranty on the part if proven the part is defective, however the labor warranty was only for days and has expired

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Address: 5904 E Berry St Ste 200, Forest Hill, Texas, United States, 76119-1832

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