Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12369630, and find that this resolution is satisfactory to me Regards, [redacted] G***
Hellowe have been in constant contact with MrH***, and below is the summary of his leads:he agreed to our terms and conditions and return policy, if he would have returned all bad leads per the return policy we would have approved those returns after verification cellpadding="0" cellspacing="0" width="217" D [redacted] # All leads Delivered: All leads returned: Total leads Charged for: Lead Cost $ Total $$ Charged: $ Total $$ Deposited $ Bal on Account $ 3/15/ Complaint I signed up to have Parasol Leads provide Insurance Leads -- after being with them for over a month and not receiving verifiable lead meaning: person requested a call/service, working number, person not listed on the FTC DNC List, etcI cancelled the service and Parasol is refusing to refund the 400.oo I initially signed up withI contacted my bank and submitted a charge back --Parasol Leads managed to BLOCK a charge back, stating they provided leads and merely couldn't control the quality?One of the leads was also listed on the FTC DNC List, another was listed from another vendor whom charged 3.oo for the lead...I'm filing a small claims and hope this hampers anyone else from signing up with Parasol Leads Desired Resolution Full refund.A certified letter has been sent with details of each bugus lead and a full refund is demanded Consumer Business Dialog
Hello,sorry for delay as indeed I was in accident and for last weeks I have my right hand in cast, leaving me with limited ability to work on computeri have just refunded the full amount to the customer, below is teh receipt.thank you and have a great day========= SECURITY STATEMENT ==========It is not recommended that you ship product(s) or otherwise grant services relying solely upon this e-mail receipt========= GENERAL INFORMATION =========Merchant : PARASOL MEDIA INC (1650971)Date/Time : 29-Aug-11:36:PDT ========= ORDER INFORMATION =========Invoice : Description : Refund per customer request Amount : (USD) Payment Method: MasterCard xxxxTransaction Type: Credit ============== Line Items ============== ============== RESULTS ==============Response : This transaction has been approved.Auth Code : Transaction ID : [redacted] 4Address Verification : AVS Not Applicable ==== CUSTOMER BILLING INFORMATION ===Customer ID : First Name : [redacted] Last Name : ***Company : StarsandStripesAddress : [redacted] Shore DrCity : EugeneState/Province : MOZip/Postal Code : 65032Country : USPhone : [redacted] 2755Fax : E-Mail : [redacted] @aol.com ==== CUSTOMER SHIPPING INFORMATION ===First Name : Last Name : Company : Address : City : State/Province : Zip/Postal Code : Country :
Hello,J [redacted] ***, signed up with our service by depositing $and leads were delivered at $per lead total of $Client returned leads which were approved for $Net leads purchased by client is at $per lead total of $and we have sent the client confirmation that their balance of $would be returned as soon as we get her credit card information.We have over clients buying leads and few don't like these leads and they have ability to return leads if they are bogus, when each client signed up for our service they agree to our terms and conditions and return policy the link is below:http://www.parasolleads.com/parasolleads-terms-conditionshttp://www.paraso...⇄ is a non-issue compliant.Thank you J [redacted] President 8/15/ Complaint I purchased exclusive $leads with this company and I had to return most because they were not looking for life insuranceThey were trying to win a prize or moneyI should have known it was a red flag when they would not give me their website for lead generationHis response was agents were going to the website playing causing them to return a lot of leadsAfter I returned more than 90% of my leads the leads slowed down severelySome days I would get leadsI called and he said it was a system error and when it happened again he said he would fix itThe leads still came in slow, maybe a day when the 1st week I was getting a day easily in hoursI set it up to get leads a dayI called J [redacted] my sales rep and left him a message that I would like a refund or to stop sending me leads from bogus cites whereas people really want to win somethingNobody should purchase from this companyIt is a complete waste of the agents time to call and have to return almost all the leads for being bad Desired Resolution I would like a refund of $I'm tired of dealing with bad leadsI originally spent over $but some were legitI've had bad leads for months now and I should have ran through them all in week Consumer Business Dialog
Client was contacted and issue was resolved over the phone, client requested that her balance should be refunded which is scheduled to be done on 8/11/per our company policy.Is there any other action required by us.Thank youJ*** ***
L*** *** was informed on 8/30/that her refund takes to working daysShe informed us on 8/22/that she wanted to cancel her accountCustomer service processed her request on 8/23/September 7, is the 10th working day and her deposit will be refunded to her on this day
Client was contacted and issue was resolved over the phone, client requested that her balance should be refunded which is scheduled to be done on 8/11/per our company policy.Is there any other action required by us.Thank youJ*** ***
Read More Customer Complaints:
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Hello,J*** ***, signed up with our service by depositing $and leads were delivered at $per lead total of $Client returned leads which were approved for $Net leads purchased by client is at $per lead total of $and we have sent the client confirmation that their
balance of $would be returned as soon as we get her credit card information.We have over clients buying leads and few don't like these leads and they have ability to return leads if they are bogus, when each client signed up for our service they agree to our terms and conditions and return policy the link is below:http://www.parasolleads.com/parasolleads-terms-conditionshttp://www.paraso...⇄ is a non-issue compliant.Thank you J*** *** President
Client has been refund $within business days of her request, below is the receipt. ========= GENERAL INFORMATION =========Merchant : PARASOL MEDIA INC (1650971)Date/Time : 6-Sep-9:06:PDT ========= ORDER INFORMATION =========Invoice : Description : Refund per customer request Amount : (USD) Payment Method: Visa xxxxTransaction Type: Credit ============== Line Items ============== ============== RESULTS ==============Response : This transaction has been approved.Auth Code : Transaction ID : 4***1Address Verification : AVS Not Applicable ==== CUSTOMER BILLING INFORMATION ===Customer ID : First Name : ***Last Name : G***Company : Address : Po Box ***City : San AntonioState/Province : TXZip/Postal Code : 78201Country : USPhone : ***2Fax : E-Mail : ***@gmail.com
Hellowe have been in constant contact with MrH[redacted], and below is the summary of his leads:he agreed to our terms and conditions and return policy, if he would have returned all bad leads per the return policy we would have approved those returns after verification
cellpadding="0" cellspacing="0" width="217" "border-collapse:
collapse;width:163pt">
D[redacted] #
All leads Delivered:
All leads returned:
Total leads Charged for:
Lead Cost
$
Total $$ Charged:
$
Total $$ Deposited
$
Bal on Account
$
3/15/
Complaint
I signed up to have Parasol Leads provide Insurance Leads -- after being with them for over a month and not receiving verifiable lead meaning: person requested a call/service, working number, person not listed on the FTC DNC List, etcI cancelled the service and Parasol is refusing to refund the
400.oo I initially signed up withI contacted my bank and submitted a charge back --Parasol Leads managed to BLOCK a charge back, stating they provided leads and merely couldn't control the quality?One of the leads was also listed on the FTC DNC List, another was listed from another vendor whom charged 3.oo for the lead...I'm filing a small claims and hope this hampers anyone else from signing up with Parasol Leads
Desired Resolution
Full refund.A certified letter has been sent with details of each bugus lead and a full refund is demanded
Consumer Business Dialog
Hello,sorry for delay as indeed I was in accident and for last 6 weeks I have my right hand in cast, leaving me with limited ability to work on computer. I have just refunded the full amount to the customer, below is teh receipt.thank you and have a great day. ========= SECURITY STATEMENT...
==========It is not recommended that you ship product(s) or otherwise grant services relying solely upon this e-mail receipt. ========= GENERAL INFORMATION =========Merchant : PARASOL MEDIA INC (1650971)Date/Time : 29-Aug-2017 11:36:23 PDT ========= ORDER INFORMATION =========Invoice : Description : Refund per customer request Amount : 250.00 (USD) Payment Method: MasterCard xxxx5083 Transaction Type: Credit ============== Line Items ============== ============== RESULTS ==============Response : This transaction has been approved.Auth Code : Transaction ID : 4[redacted]4Address Verification : AVS Not Applicable ==== CUSTOMER BILLING INFORMATION ===Customer ID : First Name : [redacted]Last Name : [redacted]Company : StarsandStripesAddress : [redacted] Shore DrCity : EugeneState/Province : MOZip/Postal Code : 65032Country : USPhone : [redacted]2755Fax : E-Mail : [redacted]@aol.com ==== CUSTOMER SHIPPING INFORMATION ===First Name : Last Name : Company : Address : City : State/Province : Zip/Postal Code : Country :
Hello,J[redacted], signed up with our service by depositing $400 and 22 leads were delivered at $35 per lead total of $770. Client returned 13 leads which were approved for $455. Net leads purchased by client is 9 at $35 per lead total of $315 and we have sent the client confirmation that their...
balance of $85 would be returned as soon as we get her credit card information.We have over 3500 clients buying leads and few don't like these leads and they have ability to return leads if they are bogus, when each client signed up for our service they agree to our terms and conditions and return policy the link is below:http://www.parasolleads.com/parasolleads-terms-conditionshttp://www.paraso...⇄ is a non-issue compliant.Thank you J[redacted] President.
8/15/2015
Complaint
I purchased exclusive $35 leads with this company and I had to return most because they were not looking for life insurance. They were trying to win a prize or money. I should have known it was a red flag when they would not give me their website for lead generation. His response was agents were...
going to the website playing causing them to return a lot of leads. After I returned more than 90% of my leads the leads slowed down severely. Some days I would get 0 leads. I called and he said it was a system error and when it happened again he said he would fix it. The leads still came in slow, maybe 2 a day when the 1st week I was getting 5 a day easily in 2 hours. I set it up to get 5 leads a day. I called J[redacted] my sales rep and left him a message that I would like a refund or to stop sending me leads from bogus cites whereas people really want to win something. Nobody should purchase from this company. It is a complete waste of the agents time to call and have to return almost all the leads for being bad.
Desired Resolution
I would like a refund of $360. I'm tired of dealing with bad leads. I originally spent over $400 but some were legit. I've had bad leads for months now and I should have ran through them all in 1 week.
we replied to customer as follows:Hi M[redacted],We received your request for a balance refund of $346.00. We are happy to accommodate your request. Please note that we will not be refunding the $100 credit that we issued to your account when you opened up your account...so you will be refunded your...
remaining balance of $346.00. We will process your refund request as quickly as possible. We will send the refund order to our accounting department today. The refund process can take 7-10 business days to complete.Best Regards,J[redacted] Customer Service Manager Parasol Media, Inc.
Hello we spoke to client and have resolved the issue by refunding his $250 and took all bad leads back, his refund will be process 7/15/16 which has been conveyed to the customer and customer has accepted that refund. Thank you Jamal nasser
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12369630, and find that this resolution is satisfactory to me.
Regards,
[redacted] G[redacted]
Complaint: 12369630
I am rejecting this response because: if you review the 10 working days the funds should have been returned by Sept 6, 2017 furthermore, I have been speaking to the VP of the company and yes he said 7-10 working days but was going to request that it be processed sooner due to already been in conversation with a live person identifying that leads were not good in the area. This has caused inconvenience and wish it was different but even now the 10th day has already arrived and no refund.
Regards,
L[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12369630, and find that this resolution is satisfactory to me Regards, [redacted] G***
Hellowe have been in constant contact with MrH***, and below is the summary of his leads:he agreed to our terms and conditions and return policy, if he would have returned all bad leads per the return policy we would have approved those returns after verification cellpadding="0" cellspacing="0" width="217" D [redacted] # All leads Delivered: All leads returned: Total leads Charged for: Lead Cost $ Total $$ Charged: $ Total $$ Deposited $ Bal on Account $ 3/15/ Complaint I signed up to have Parasol Leads provide Insurance Leads -- after being with them for over a month and not receiving verifiable lead meaning: person requested a call/service, working number, person not listed on the FTC DNC List, etcI cancelled the service and Parasol is refusing to refund the 400.oo I initially signed up withI contacted my bank and submitted a charge back --Parasol Leads managed to BLOCK a charge back, stating they provided leads and merely couldn't control the quality?One of the leads was also listed on the FTC DNC List, another was listed from another vendor whom charged 3.oo for the lead...I'm filing a small claims and hope this hampers anyone else from signing up with Parasol Leads Desired Resolution Full refund.A certified letter has been sent with details of each bugus lead and a full refund is demanded Consumer Business Dialog
Hello,sorry for delay as indeed I was in accident and for last weeks I have my right hand in cast, leaving me with limited ability to work on computeri have just refunded the full amount to the customer, below is teh receipt.thank you and have a great day========= SECURITY STATEMENT ==========It is not recommended that you ship product(s) or otherwise grant services relying solely upon this e-mail receipt========= GENERAL INFORMATION =========Merchant : PARASOL MEDIA INC (1650971)Date/Time : 29-Aug-11:36:PDT ========= ORDER INFORMATION =========Invoice : Description : Refund per customer request Amount : (USD) Payment Method: MasterCard xxxxTransaction Type: Credit ============== Line Items ============== ============== RESULTS ==============Response : This transaction has been approved.Auth Code : Transaction ID : [redacted] 4Address Verification : AVS Not Applicable ==== CUSTOMER BILLING INFORMATION ===Customer ID : First Name : [redacted] Last Name : ***Company : StarsandStripesAddress : [redacted] Shore DrCity : EugeneState/Province : MOZip/Postal Code : 65032Country : USPhone : [redacted] 2755Fax : E-Mail : [redacted] @aol.com ==== CUSTOMER SHIPPING INFORMATION ===First Name : Last Name : Company : Address : City : State/Province : Zip/Postal Code : Country :
Hello,J [redacted] ***, signed up with our service by depositing $and leads were delivered at $per lead total of $Client returned leads which were approved for $Net leads purchased by client is at $per lead total of $and we have sent the client confirmation that their balance of $would be returned as soon as we get her credit card information.We have over clients buying leads and few don't like these leads and they have ability to return leads if they are bogus, when each client signed up for our service they agree to our terms and conditions and return policy the link is below:http://www.parasolleads.com/parasolleads-terms-conditionshttp://www.paraso...⇄ is a non-issue compliant.Thank you J [redacted] President 8/15/ Complaint I purchased exclusive $leads with this company and I had to return most because they were not looking for life insuranceThey were trying to win a prize or moneyI should have known it was a red flag when they would not give me their website for lead generationHis response was agents were going to the website playing causing them to return a lot of leadsAfter I returned more than 90% of my leads the leads slowed down severelySome days I would get leadsI called and he said it was a system error and when it happened again he said he would fix itThe leads still came in slow, maybe a day when the 1st week I was getting a day easily in hoursI set it up to get leads a dayI called J [redacted] my sales rep and left him a message that I would like a refund or to stop sending me leads from bogus cites whereas people really want to win somethingNobody should purchase from this companyIt is a complete waste of the agents time to call and have to return almost all the leads for being bad Desired Resolution I would like a refund of $I'm tired of dealing with bad leadsI originally spent over $but some were legitI've had bad leads for months now and I should have ran through them all in week Consumer Business Dialog
Client was contacted and issue was resolved over the phone, client requested that her balance should be refunded which is scheduled to be done on 8/11/per our company policy.Is there any other action required by us.Thank youJ*** ***
L*** *** was informed on 8/30/that her refund takes to working daysShe informed us on 8/22/that she wanted to cancel her accountCustomer service processed her request on 8/23/September 7, is the 10th working day and her deposit will be refunded to her on this day
Client was contacted and issue was resolved over the phone, client requested that her balance should be refunded which is scheduled to be done on 8/11/per our company policy.Is there any other action required by us.Thank youJ*** ***
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Hello,J*** ***, signed up with our service by depositing $and leads were delivered at $per lead total of $Client returned leads which were approved for $Net leads purchased by client is at $per lead total of $and we have sent the client confirmation that their
balance of $would be returned as soon as we get her credit card information.We have over clients buying leads and few don't like these leads and they have ability to return leads if they are bogus, when each client signed up for our service they agree to our terms and conditions and return policy the link is below:http://www.parasolleads.com/parasolleads-terms-conditionshttp://www.paraso...⇄ is a non-issue compliant.Thank you J*** *** President
Client has been refund $within business days of her request, below is the receipt. ========= GENERAL INFORMATION =========Merchant : PARASOL MEDIA INC (1650971)Date/Time : 6-Sep-9:06:PDT ========= ORDER INFORMATION =========Invoice : Description : Refund per customer request Amount : (USD) Payment Method: Visa xxxxTransaction Type: Credit ============== Line Items ============== ============== RESULTS ==============Response : This transaction has been approved.Auth Code : Transaction ID : 4***1Address Verification : AVS Not Applicable ==== CUSTOMER BILLING INFORMATION ===Customer ID : First Name : ***Last Name : G***Company : Address : Po Box ***City : San AntonioState/Province : TXZip/Postal Code : 78201Country : USPhone : ***2Fax : E-Mail : ***@gmail.com
Hellowe have been in constant contact with MrH[redacted], and below is the summary of his leads:he agreed to our terms and conditions and return policy, if he would have returned all bad leads per the return policy we would have approved those returns after verification
cellpadding="0" cellspacing="0" width="217" "border-collapse:
collapse;width:163pt">
D[redacted] #
All leads Delivered:
All leads returned:
Total leads Charged for:
Lead Cost
$
Total $$ Charged:
$
Total $$ Deposited
$
Bal on Account
$
3/15/
Complaint
I signed up to have Parasol Leads provide Insurance Leads -- after being with them for over a month and not receiving verifiable lead meaning: person requested a call/service, working number, person not listed on the FTC DNC List, etcI cancelled the service and Parasol is refusing to refund the
400.oo I initially signed up withI contacted my bank and submitted a charge back --Parasol Leads managed to BLOCK a charge back, stating they provided leads and merely couldn't control the quality?One of the leads was also listed on the FTC DNC List, another was listed from another vendor whom charged 3.oo for the lead...I'm filing a small claims and hope this hampers anyone else from signing up with Parasol Leads
Desired Resolution
Full refund.A certified letter has been sent with details of each bugus lead and a full refund is demanded
Consumer Business Dialog
Hello,sorry for delay as indeed I was in accident and for last 6 weeks I have my right hand in cast, leaving me with limited ability to work on computer. I have just refunded the full amount to the customer, below is teh receipt.thank you and have a great day. ========= SECURITY STATEMENT...
==========It is not recommended that you ship product(s) or otherwise grant services relying solely upon this e-mail receipt. ========= GENERAL INFORMATION =========Merchant : PARASOL MEDIA INC (1650971)Date/Time : 29-Aug-2017 11:36:23 PDT ========= ORDER INFORMATION =========Invoice : Description : Refund per customer request Amount : 250.00 (USD) Payment Method: MasterCard xxxx5083 Transaction Type: Credit ============== Line Items ============== ============== RESULTS ==============Response : This transaction has been approved.Auth Code : Transaction ID : 4[redacted]4Address Verification : AVS Not Applicable ==== CUSTOMER BILLING INFORMATION ===Customer ID : First Name : [redacted]Last Name : [redacted]Company : StarsandStripesAddress : [redacted] Shore DrCity : EugeneState/Province : MOZip/Postal Code : 65032Country : USPhone : [redacted]2755Fax : E-Mail : [redacted]@aol.com ==== CUSTOMER SHIPPING INFORMATION ===First Name : Last Name : Company : Address : City : State/Province : Zip/Postal Code : Country :
Hello,J[redacted], signed up with our service by depositing $400 and 22 leads were delivered at $35 per lead total of $770. Client returned 13 leads which were approved for $455. Net leads purchased by client is 9 at $35 per lead total of $315 and we have sent the client confirmation that their...
balance of $85 would be returned as soon as we get her credit card information.We have over 3500 clients buying leads and few don't like these leads and they have ability to return leads if they are bogus, when each client signed up for our service they agree to our terms and conditions and return policy the link is below:http://www.parasolleads.com/parasolleads-terms-conditionshttp://www.paraso...⇄ is a non-issue compliant.Thank you J[redacted] President.
8/15/2015
Complaint
I purchased exclusive $35 leads with this company and I had to return most because they were not looking for life insurance. They were trying to win a prize or money. I should have known it was a red flag when they would not give me their website for lead generation. His response was agents were...
going to the website playing causing them to return a lot of leads. After I returned more than 90% of my leads the leads slowed down severely. Some days I would get 0 leads. I called and he said it was a system error and when it happened again he said he would fix it. The leads still came in slow, maybe 2 a day when the 1st week I was getting 5 a day easily in 2 hours. I set it up to get 5 leads a day. I called J[redacted] my sales rep and left him a message that I would like a refund or to stop sending me leads from bogus cites whereas people really want to win something. Nobody should purchase from this company. It is a complete waste of the agents time to call and have to return almost all the leads for being bad.
Desired Resolution
I would like a refund of $360. I'm tired of dealing with bad leads. I originally spent over $400 but some were legit. I've had bad leads for months now and I should have ran through them all in 1 week.
Consumer Business Dialog
we replied to customer as follows:Hi M[redacted],We received your request for a balance refund of $346.00. We are happy to accommodate your request. Please note that we will not be refunding the $100 credit that we issued to your account when you opened up your account...so you will be refunded your...
remaining balance of $346.00. We will process your refund request as quickly as possible. We will send the refund order to our accounting department today. The refund process can take 7-10 business days to complete.Best Regards,J[redacted] Customer Service Manager Parasol Media, Inc.
Hello we spoke to client and have resolved the issue by refunding his $250 and took all bad leads back, his refund will be process 7/15/16 which has been conveyed to the customer and customer has accepted that refund. Thank you Jamal nasser
hello client jumped the gun to write a complaint , his full refund of $385 was processed this morning. this matter is resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12369630, and find that this resolution is satisfactory to me.
Regards,
[redacted] G[redacted]
Complaint: 12369630
I am rejecting this response because: if you review the 10 working days the funds should have been returned by Sept 6, 2017 furthermore, I have been speaking to the VP of the company and yes he said 7-10 working days but was going to request that it be processed sooner due to already been in conversation with a live person identifying that leads were not good in the area. This has caused inconvenience and wish it was different but even now the 10th day has already arrived and no refund.
Regards,
L[redacted]