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Subtle Enhancement

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Subtle Enhancement Reviews (4)

I paid $599.00 in advance to Subtle Enhancements for a package of six treatments. The owner [redacted] provided only two treatments and is seemingly avoiding providing the rest. Earlier this year they stopped picking up their phone. Leaving a voicemail with them is not an option because their voicemail is has been full for weeks. When I came in in person for a previously scheduled appointment they refused to keep my appointment to provide my 20 minute treatment because they claimed they didn't have enough time in between their clients to fit me in, although it was it was a full 30 minutes before anyone else was arriving for an appointment. [redacted] said [redacted] would call me to rectify but I have not heard from [redacted]. When I called yesterday their phone is now disconnected and a realtor says they are moving out. The owner seems like such a sweet person ... I don't understand how they can allow this to happen.Product_Or_Service: face treatmentsDesired SettlementI would like an immediate refund plus $70 to compensate for the day I hired a babysitter and drove 35 minutes to come to the appointment and was turned away, and for the time I have spent calling, writing, trying to track them down and trying to get this solved.

On May 9, 2015, I paid $299.99 cash for series of six (6) laser hair removals for my daughter for medical reasons. The owner, [redacted], performed one of the series on May 9th. We had to cancel our second appointment for June 6 due to a flair up my daughter was having with her condition I have been trying to set another appointment since June 3rd knowing of the flair up with no success. Her main number is disconnected so I tried her email that I have from the receipt she generated to me for payment. I asked her to call me many times. She has not. She responds to my emails with excuses for not responding timely and excuses not being able to make an appointment. The first time she responded she said she was ill and was in the hospital. The second time she said she was at a convention in Los Vegas and will contact me when she gets back. She did not. The third time she said her Medical Director quit and she is unable to perform the services until she gets another one hired. I have documentation of our emails and texts if needed. I hope you can help me. I look forward to a follow up from the Revdex.com.Product_Or_Service: 6 Laser hair removalsDesired SettlementI am seeking resolution by a refund of my money.

I paid $199 for laser hair removal treatments at SE Med Spa and have not received them. They processed my credit card but don't return my calls/texts.I was already receiving laser hair removal treatments from SE Med Spa when ~3 months ago I paid an additional $199 (credit card) for more treatments. On June 2nd I received a text message saying they would contact me via phone to reschedule my cancelled appointment within a week (due to no medical director). I never heard anything back so I called and left a voicemail which said I would be contacted by someone within 48 hours and that I could schedule an appointment on-line. So I made an appointment on-line for June 9th and showed up to find the doors locked. Once again I sent a text message requesting an appointment or a refund and the owner responded that they would reschedule my appointment the following week. After no response, on June 10,17th, and July 30th I sent additional text messages asking the owner to call me and requesting a refund so that I could continue my treatments elsewhere. Today is August 14th and I have not heard a word about my money or rescheduling my appointments. I can submit the text messages and my appointment confirmation if needed.Desired SettlementI am seeking the return of the $199 payment that was put on my credit card because the treatments were never followed thorough with.

Services not completed by the vendor due to loss of medical director. Repeated attempts at contacting the owner have been unsuccessful.I purchased laser hair removal packages for the underarm and upper lip areas with Subtle Enhancement Med Spa through [redacted]. 4 out of 6 and 1 out of 6 treatments per area, respectively, were completed. However, the business lost its medical director and when I showed up for my June appointment I found the office closed. Upon contacting the owner, I was told a mass email text message was sent out to the clients concerning the medical director. I did not receive this message. I emailed twice more in June and again in July, without receiving any responses. I visited the website and found that it had been changed. I also tried calling the phone number listed for the business and found that it was no longer in service. I need to get in touch with the owner to obtain a refund for the treatments not completed.Desired SettlementI paid $299 for 6 treatments for the underarm area. Only 4 of the treatments were completed. I paid $199 for 6 treatments for the upper lip area. Only 1 treatment was completed. I would like reimbursement of the purchase price of the treatments not completed./////

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Description: Day Spas, Laser Cosmetic Services, Laser Hair Removal Companies, Teeth Whitening Services

Address: 6011 Fayetteville Rd STE 201, Durham, North Carolina, United States, 27713-6248

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www.semedspa.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Subtle Enhancement, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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