Sign in

Suburban Electrical Contractors, Inc.

Sharing is caring! Have something to share about Suburban Electrical Contractors, Inc.? Use RevDex to write a review
Reviews Suburban Electrical Contractors, Inc.

Suburban Electrical Contractors, Inc. Reviews (4)

To whom it may concern,  I am very sorry that I was unable to connect with the customer.  I have been extremely busy and was unable to do the job.  I did however leave a message...

stating this.  Thank you. Walt J[redacted]

Complaint: [redacted]
I am rejecting this response because: we had never received any response prior to this complaint.We had left SEVERAL messages over a prolonged period and never heard back. I had left my cell phone number which has the most reliable voice mail.I am glad for them that they are so busy, however we could not in good conscience recommend this business to anyone. In the words of "Game of Thrones" -- "Winter is coming"!Since they are too busy to follow up please feel free to close this complaint with prejudice.
Sincerely,
[redacted]

I have been a customer for over 25 years. I have been totally satisfied on each and every occasion. This summer was very bad in terms of low water levels. I ran dry twice in the month of September. I called Policy Well & received prompt & courteous service.

Review: Electrical connection in master bedroom was determined by another firm as not being correctly grounded.

Contacted [redacted] Jchik, President of Suburban Electrical Contractors, describing the issue. In short, another electrical engineer who installed solar system in our home, determined after a thorough inspection that the electrical connection in our master bedroom was not properly grounded. This has caused an issue with the solar system to short circuit only the master bedroom. The ArcFault breakers continued to "trip-up" in our master bedroom forcing us to install a regular non ArcFault breaker.

I contacted [redacted] approximately 1.5 months ago and we discussed this issue shortly after he returned from his vacation. We initially agreed to meet on a Friday. He has not come to further inspect the noted issue. I have called at least 4 times since then and he has yet to return any of my calls.Desired Settlement: Inspect the wiring connections in our master bedroom to ensure that all necessary wirings including ground are properly connected so that an ArcFault breaker can be re-installed without causing it to "trip".

Business

Response:

Business Response /* (1000, 5, 2013/07/09) */

Suburban Electrical Contractors, Inc. wired a home in Fairfield CT in 2010. All devices and ARC fault breakers were inspected, tested and approved by the Town of Fairfield inspector. A Certificate of Occupancy was issued by the town on January 20th, 2011.

Two and a half years later, the homeowner had a solar system installed in his home by another contracotr. Now there is a problem with the ARC fault in the master bedroom. The fault occured after the solar system was installed. We were not contacted about any problems pertaining to our work until after the other contractor did their work at the property. Suburban Electrical Contractors, Inc, warrenties their work for one year as per Connecticut Statute. As stated, the work in his home was in 2010 and was signed off by the town in January 2011. In April 2013 the homeowner called to say he had an electrical problem that we needed to fix. The homeowner had other electrical work done in his house as well and we do not feel as though it is our responsibility to repair work that most certainly was due to other work performed in the house considering this is over 2 1/2 years since our work was completed.

Check fields!

Write a review of Suburban Electrical Contractors, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Suburban Electrical Contractors, Inc. Rating

Overall satisfaction rating

Description: Electricians

Address: 16 Percheron Dr, Monroe, Connecticut, United States, 06468

Phone:

Show more...

Add contact information for Suburban Electrical Contractors, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated