Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
It is unfortunate the customer has based their decision to cancel based on reviews which do not always represent an accurate account of a customer's experience. Some customers run into unexpected life events, while others are simply unable or unwilling to dedicate the time and effort required to achieve their objectives. The Company has proven that their training and education works and there are many documented positive experiences. Despite the foregoing, the Company has determined to process a full cancellation. The customer should allow 5-7 business days for processing. Accordingly, the Company considers this matter closed.
The Company has received the above referenced complaint and promptly contacted the customer to more fully understand their concerns and to reach an amicable resolution. As of November 15, 2016, both parties reached a compromise resolution in the form of a formal, signed settlement agreement. Upon execution of the signed settlement agreement, the Company processed the agreed upon refund. Typical processing time for a refund is 5 business days. Accordingly, the Company asks that this complaint be closed.
The Company has received the complaint filed by the customer with the Utah Revdex.com (Revdex.com) and will reach out directly to more fully understand the concern and to find an amicable resolution. The Company will update the Revdex.com as soon as a resolution is reached.
The Company has received the complaint referenced herein. At the outset, it is very important for the customer to understand the Company takes all complaints very seriously and desires to reach an amicable resolution as quickly as possible. The Company will contact the customer directly to...
work toward an amicable resolution. The Revdex.com will be updated as soon as a resolution is reached.
The Company has received the referenced complaint and will reach out to the customer directly to more fully understand the request and to reach an amicable resolution. At the outset, it is very important for the customer to understand the Company takes all complaints very seriously and desires to...
reach a resolution as quickly as possible. The customer is the Company's greatest asset. The Company will update the Revdex.com as soon as a resolution is reached.
The Company has received the above referenced complaint and has contacted the customer to more fully understand their concerns, and to reach an amicable resolution. As of November 7, 2016, both parties reached a compromise resolution. Accordingly, the Company asks that this complaint be closed.
The Company has received the complaint filed with the Utah Revdex.com and will reach out directly to the customer to more fully understand his concerns and to work toward a reasonable resolution. At the outset, it is important for all parties to understand the Company takes all...
complaints very seriously and seeks a speedy, amicable resolution. The customer is the Company's greatest asset. The Company will update the Revdex.com when a resolution has been reached.
The Company has received the complaint filed by the customer with the Utah Revdex.com (Revdex.com) and will immediately contact the customer directly to more fully understand the concern and to work toward an amicable resolution for both parties. At the outset, it is important for all involved...
to understand the Company takes all complaints very seriously and seeks a reasonable and fair resolution as quickly as possible. The Company will update the Revdex.com as soon as a resolution is reached.
The Company has received the customer's response; however, a full refund was authorized and processed yesterday, February 17, 2017 to the card ending in [redacted] (transaction reference id: [redacted]). The Company asks that the customer allow 3-5 days for receipt, as the credit card processor returns payment and the customer's bank posts to the card account. The Company genuinely seeks a positive customer experience for any who choose to join, and regrets when any are dissatisfied in any way. As a full refund was the customer's desired result, the Company now considers this matter closed.
The Company has received the complaint filed by the customer and has investigated the claims regarding their experience. According to Company records a resolution has been reached. The customer should allow 5-7 days for any agreed upon returns to be processed. Accordingly, the Company considers this...
The Company has received a rejection from the customer regarding the complaint. Upon further review and consideration, the Company has decided to refund the remaining balance of the customer's payment. Despite having received high scores from the partnership that attended the training, the Company values each of their customers and the experience they receive. The Company has many happy, successful customers but understands that the training is not for everyone. The Company asks that the customer allow 3-5 business days for the credit to post.
The Company has received this complaint from the Revdex.com, and has reached out to the customer directly to more fully understand the request and to reach an amicable solution. At the outset, it is very important for the customer to understand the Company takes all complaints very seriously and desires to...
reach a resolution as quickly as possible. The customer is the Company’s greatest asset.The Company will update the Revdex.com as soon as a resolution is reached.
am rejecting this response because:
To whom it may concern, I [redacted] would like to re-open the complaint against Affluence edu. as of Tuesday 7/25/2017 I had not received any response from the company. I phoned them and received a response back from a Wendy Y[redacted] today 7/27/2017 @ approximately10:36 am. I was offered half of my payment of $1147.00 in the sum of $573.00. I declined and was told "good luck" trying to recoup the total cost by going through Revdex.com or my credit card company. I was advised by Ms. Y[redacted] that because my mother [redacted] gave the 3 day seminar a good rating I was only entitled to half of my money. My mother [redacted] felt there was good information on how to buy property and not good information for example how Kory Thurston bragged about "How to take your whole family including children on a vacation to Disney World and write it off on your taxes as a business trip" because it was all part of your "intent"according to the IRS...The bottom line is that what they promised for the $1147.00 would not help you without thousands of dollars more in investment into their program, the cost of which should have been disclosed prior to spending the $1147.00. And, because I asked there premiere speaker Mr. O[redacted] who advised me that 1147.00 was all we needed and that any additional training was OPTIONAL and could be purchased after you started making money, I paid for the 3 day seminar. The cost of for all of the information for the real estate deals was almost $40,000.00. They then offered my mother part of the information for $11,000.00. My mother [redacted] initially thought this might be ok but after coming home and not being pressured by their sales tactics and looking at the numbers she cancelled. I am seeking a full refund for the $1147.00 because whether or not 2 people went or 1 person went the cost would still have been $1147.00 which I paid for with my credit card and I was not satisfied with their lies.This company has a Revdex.com rating of a B- and numerous complaints about this very issue. This should not be allowed to happen. If the company had disclosed the total investment we would not have taken part in their 3 day seminar.
Sincerely,
[redacted]
The Company has received the complaint filed by the customer with the Revdex.com (Revdex.com) and will immediately reach out directly to the customer to more fully understand the concern to find an amicable resolution. At the outset, it is important that all parties understand that the Company...
takes all complaints very seriously and will work to find a resolution as quickly as possible. The Company will update the Revdex.com accordingly.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
The Company has re-evaluated the complaint and is willing to resolve the complaint according to the customer's request, contingent on the customer signing a settlement agreement with the Company. The Company would also like to investigate the customer's concerns further regarding the claim that there was a lack of response, even though the customer spoke to a representative concerning the matter. The Company has a keen interest in improving the customer experience and has no record of non-response to the customer. The Company will reach out directly to the customer gather more information and to finalize the resolution.
The Company has received the complaint from the Revdex.com and will contact the customer directly to more fully understand the concern and to reach an amicable resolution. At the outset, it is important for all parties to understand the Company takes all complaints very seriously and will work quickly to...
reach a resolution with the customer - the Company will update the Revdex.com as soon as a resolution is reached. By way of information, the vast majority of the Company's customers represent their experience as fulfilling their expectations and have rated their overall experience with their purchase well above 4.8 out of 5 (5 being best). Nearly all those who report a negative experience or claim the education to be a "scam" have failed to make the necessary commitment of time, effort, and action. Just as any educational endeavor, the student gets out what they put in. The Company believes in its ability to help students achieve their objective and celebrate student success regularly, but they do not offer a "set it and forget it" or "get rich quick" opportunity. Despite the foregoing, the Company understands that its training is not for everyone and will contact the customer directly to listen to the concerns and provide a positive resolution.
The Company and received the complaint filed by the customer with the Revdex.com (Revdex.com) and will contact the customer directly to more fully understand the concern and to reach a fair resolution. The Company will update the Revdex.com as soon as a resolution is reached.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], however, I cannot accept until I see it in writing and know that $2,000 is transferred to my bank.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
It is unfortunate the customer has based their decision to cancel based on reviews which do not always represent an accurate account of a customer's experience. Some customers run into unexpected life events, while others are simply unable or unwilling to dedicate the time and effort required to achieve their objectives. The Company has proven that their training and education works and there are many documented positive experiences. Despite the foregoing, the Company has determined to process a full cancellation. The customer should allow 5-7 business days for processing. Accordingly, the Company considers this matter closed.
The Company has received the above referenced complaint and promptly contacted the customer to more fully understand their concerns and to reach an amicable resolution. As of November 15, 2016, both parties reached a compromise resolution in the form of a formal, signed settlement agreement. Upon execution of the signed settlement agreement, the Company processed the agreed upon refund. Typical processing time for a refund is 5 business days. Accordingly, the Company asks that this complaint be closed.
The Company has received the complaint filed by the customer with the Utah Revdex.com (Revdex.com) and will reach out directly to more fully understand the concern and to find an amicable resolution. The Company will update the Revdex.com as soon as a resolution is reached.
The Company has received the complaint referenced herein. At the outset, it is very important for the customer to understand the Company takes all complaints very seriously and desires to reach an amicable resolution as quickly as possible. The Company will contact the customer directly to...
work toward an amicable resolution. The Revdex.com will be updated as soon as a resolution is reached.
The Company has received the referenced complaint and will reach out to the customer directly to more fully understand the request and to reach an amicable resolution. At the outset, it is very important for the customer to understand the Company takes all complaints very seriously and desires to...
reach a resolution as quickly as possible. The customer is the Company's greatest asset. The Company will update the Revdex.com as soon as a resolution is reached.
The Company has received the above referenced complaint and has contacted the customer to more fully understand their concerns, and to reach an amicable resolution. As of November 7, 2016, both parties reached a compromise resolution. Accordingly, the Company asks that this complaint be closed.
The Company has received the complaint filed with the Utah Revdex.com and will reach out directly to the customer to more fully understand his concerns and to work toward a reasonable resolution. At the outset, it is important for all parties to understand the Company takes all...
complaints very seriously and seeks a speedy, amicable resolution. The customer is the Company's greatest asset. The Company will update the Revdex.com when a resolution has been reached.
The Company has received the complaint filed by the customer with the Utah Revdex.com (Revdex.com) and will immediately contact the customer directly to more fully understand the concern and to work toward an amicable resolution for both parties. At the outset, it is important for all involved...
to understand the Company takes all complaints very seriously and seeks a reasonable and fair resolution as quickly as possible. The Company will update the Revdex.com as soon as a resolution is reached.
The Company has received the customer's response; however, a full refund was authorized and processed yesterday, February 17, 2017 to the card ending in [redacted] (transaction reference id: [redacted]). The Company asks that the customer allow 3-5 days for receipt, as the credit card processor returns payment and the customer's bank posts to the card account. The Company genuinely seeks a positive customer experience for any who choose to join, and regrets when any are dissatisfied in any way. As a full refund was the customer's desired result, the Company now considers this matter closed.
The Company has received the complaint filed by the customer and has investigated the claims regarding their experience. According to Company records a resolution has been reached. The customer should allow 5-7 days for any agreed upon returns to be processed. Accordingly, the Company considers this...
matter resolved and asks that the file be closed.
The Company has received a rejection from the customer regarding the complaint. Upon further review and consideration, the Company has decided to refund the remaining balance of the customer's payment. Despite having received high scores from the partnership that attended the training, the Company values each of their customers and the experience they receive. The Company has many happy, successful customers but understands that the training is not for everyone. The Company asks that the customer allow 3-5 business days for the credit to post.
The Company has received this complaint from the Revdex.com, and has reached out to the customer directly to more fully understand the request and to reach an amicable solution. At the outset, it is very important for the customer to understand the Company takes all complaints very seriously and desires to...
reach a resolution as quickly as possible. The customer is the Company’s greatest asset.The Company will update the Revdex.com as soon as a resolution is reached.
Complaint: [redacted]
I...
am rejecting this response because:
To whom it may concern, I [redacted] would like to re-open the complaint against Affluence edu. as of Tuesday 7/25/2017 I had not received any response from the company. I phoned them and received a response back from a Wendy Y[redacted] today 7/27/2017 @ approximately10:36 am. I was offered half of my payment of $1147.00 in the sum of $573.00. I declined and was told "good luck" trying to recoup the total cost by going through Revdex.com or my credit card company. I was advised by Ms. Y[redacted] that because my mother [redacted] gave the 3 day seminar a good rating I was only entitled to half of my money. My mother [redacted] felt there was good information on how to buy property and not good information for example how Kory Thurston bragged about "How to take your whole family including children on a vacation to Disney World and write it off on your taxes as a business trip" because it was all part of your "intent"according to the IRS...The bottom line is that what they promised for the $1147.00 would not help you without thousands of dollars more in investment into their program, the cost of which should have been disclosed prior to spending the $1147.00. And, because I asked there premiere speaker Mr. O[redacted] who advised me that 1147.00 was all we needed and that any additional training was OPTIONAL and could be purchased after you started making money, I paid for the 3 day seminar. The cost of for all of the information for the real estate deals was almost $40,000.00. They then offered my mother part of the information for $11,000.00. My mother [redacted] initially thought this might be ok but after coming home and not being pressured by their sales tactics and looking at the numbers she cancelled. I am seeking a full refund for the $1147.00 because whether or not 2 people went or 1 person went the cost would still have been $1147.00 which I paid for with my credit card and I was not satisfied with their lies.This company has a Revdex.com rating of a B- and numerous complaints about this very issue. This should not be allowed to happen. If the company had disclosed the total investment we would not have taken part in their 3 day seminar.
Sincerely,
[redacted]
The Company has received the complaint filed by the customer with the Revdex.com (Revdex.com) and will immediately reach out directly to the customer to more fully understand the concern to find an amicable resolution. At the outset, it is important that all parties understand that the Company...
takes all complaints very seriously and will work to find a resolution as quickly as possible. The Company will update the Revdex.com accordingly.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
The Company has re-evaluated the complaint and is willing to resolve the complaint according to the customer's request, contingent on the customer signing a settlement agreement with the Company. The Company would also like to investigate the customer's concerns further regarding the claim that there was a lack of response, even though the customer spoke to a representative concerning the matter. The Company has a keen interest in improving the customer experience and has no record of non-response to the customer. The Company will reach out directly to the customer gather more information and to finalize the resolution.
The Company has received the complaint from the Revdex.com and will contact the customer directly to more fully understand the concern and to reach an amicable resolution. At the outset, it is important for all parties to understand the Company takes all complaints very seriously and will work quickly to...
reach a resolution with the customer - the Company will update the Revdex.com as soon as a resolution is reached. By way of information, the vast majority of the Company's customers represent their experience as fulfilling their expectations and have rated their overall experience with their purchase well above 4.8 out of 5 (5 being best). Nearly all those who report a negative experience or claim the education to be a "scam" have failed to make the necessary commitment of time, effort, and action. Just as any educational endeavor, the student gets out what they put in. The Company believes in its ability to help students achieve their objective and celebrate student success regularly, but they do not offer a "set it and forget it" or "get rich quick" opportunity. Despite the foregoing, the Company understands that its training is not for everyone and will contact the customer directly to listen to the concerns and provide a positive resolution.
The Company and received the complaint filed by the customer with the Revdex.com (Revdex.com) and will contact the customer directly to more fully understand the concern and to reach a fair resolution. The Company will update the Revdex.com as soon as a resolution is reached.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], however, I cannot accept until I see it in writing and know that $2,000 is transferred to my bank.
Sincerely,
[redacted]