In March of I was in a motor vehicle accident, and I scheduled an appointment with my PCP, Dr***, I had numerous appointments with her and August was my last appointment with her to close out the case with my lawyer, my medical records were to be FAXED to the lawyer soon after the last appointment The office requires a payment to be made prior to sending the records The payment was sent from the lawyers office, went to the wrong place then finally payment was received on the 9th of October, to this day October 25th my medical records still has not been received(FAXED) I called the office TWICE since the 9th both on Mondays, only to get yelled at and hung up on by the Office Manager (which is the doctors sister) and told not to call up there no more leaving messagesThey NEVER answer the phone, and you have to leave a message When I left an message to make an appointment, I was greeted with courtesy and the appointment was madeDuring the conversation she(the of
In March of I was in a motor vehicle accident, and I scheduled an appointment with my PCP, Dr***, I had numerous appointments with her and August was my last appointment with her to close out the case with my lawyer, my medical records were to be FAXED to the lawyer soon after the last appointment The office requires a payment to be made prior to sending the records The payment was sent from the lawyers office, went to the wrong place then finally payment was received on the 9th of October, to this day October 25th my medical records still has not been received(FAXED) I called the office TWICE since the 9th both on Mondays, only to get yelled at and hung up on by the Office Manager (which is the doctors sister) and told not to call up there no more leaving messagesThey NEVER answer the phone, and you have to leave a message When I left an message to make an appointment, I was greeted with courtesy and the appointment was madeDuring the conversation she(the of