my family and I were going to Galveston on vacationI did book the reservation but I fell on June 6th and hurt my backI have my doctor xray my back and have that emailed to meWe could not go because I was in so much painI have tried to work them but so far they say I have to pay
They said I canceled too late but that was not my faultThey refuse to refund me the amount
I just think that is not right and I should not have to pay thatthere is no way we could go
We never got a key to the room and never stayed therePlease help me because I can afford to pay
my family and I were going to Galveston on vacationI did book the reservation but I fell on June 6th and hurt my backI have my doctor xray my back and have that emailed to meWe could not go because I was in so much painI have tried to work them but so far they say I have to pay
They said I canceled too late but that was not my faultThey refuse to refund me the amount
I just think that is not right and I should not have to pay thatthere is no way we could go
We never got a key to the room and never stayed therePlease help me because I can afford to pay