Suede Reviews (1)
Salvador Altenwerth
• Nov 08, 2026
Processing funds withheld without notice or appeal
We (Fort *** Deli Mart) never had an issue using this processing company. Come mid-March, they withheld 3 days of processing with no warning. When we called, they stated that we were fined for not being compliant with credit card company processing rules. We did not know about any rules, nor were we told about any rules. We processed transactions with a machine given by them. These machines get updated daily automatically from their end. I was fined; I didn't receive paperwork of this fine. I have the right to appeal any fine before forcefully paying it. Now I'm getting the runaround and getting hung up on. My funds should be returned till I receive an actual fine and am able to appeal it.
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