Suited Connector

Was introduced to Chris and Rob about years ago from a local title company and have been very pleased with their responsiveness and willingness to work with us to build a profitable business I would highly recommend them to anyone looking for a quality lead provider

Thank you for forwarding the additional information and your patience while we reviewed this communication.  Mr. [redacted] is not in Suited Connector's database, and we have never personally contacted him .  However, we do have partners who advertise on our behalf and it appears there...

was an opt-in provided, as reflected below.  Email: [redacted]@hotmail.comName: [redacted]Address: [redacted]City: HarrisonState: OHZip: 45030Country: United StatesMobile: ###-###-####[redacted]

I absolutely have never opted in to receive the spam. All these companies illegally mass spam accounts where they illegally data mined, purchased, or used 3rd parties to obtain email lists to spam in violation of US can spam laws. I challenge suited connector to provide proof anything was opted in form I know there was no permission given. I demand they cease and desist from ever emailing me directly or via 3rd parties. Per US can spam laws, suited connector is responsible for the 3rd parties and I will vigorously fight this illegal spam including legal action.

Hello,First, I apologize for the confusion that led to this complaint.The first I had heard of this issue was [redacted] email to our company (attached) where he asks us why we had sent unwanted emails despite his requests to be removed and that we didn't know who were were messing with.Trust...

me, it is not our intention to "mess" with anyone.We are a lead generation company that works with advertising agencies and mortgage lenders who are interested in acquiring more clients.  We hire advertising agencies to send email to people who have opted-in to receive such email and then we help people who are interested in getting help with their mortgage get put in touch with the right mortgage lender.I have spoken with the advertising agency who sent the email to [redacted] and it appears in this case, [redacted] had originally opted in to receive information at the below website, IP address and time. [redacted]
[redacted]
[redacted]
[redacted]Regardless of whether or not [redacted] opted-in or not, I have alerted our marketing partners they are not to email him at the above email address and I don't expect that he will get email from an advertising agency who was hired by us again after 10 days.  There can sometimes be a delay.Worthy of note: just because we have alerted our advertising agencies that they are not to contact [redacted] on our behalf - he may still be subject to other emails from said advertising agencies for other mortgage offers or otherwise.I am happy to assist [redacted] in any way possible if he has any further questions and if anyone else has any other questions, I may be contacted at any time.Sincerely,[redacted]Managing PartnerSuited Connector, LLC

Hello,

I responded via email to [email protected] on August 13th regarding this issue.

I read on your site that my responses if left here may be posted to the public and my response contained some private customer information about the person who complained...

- so I thought it would be safer to email.

Is there another email address that I can email the response to?

If so, please let me know and I will fw the email I sent on August 13th.

If not, please let me know the best way to respond without compromising private customer information that the customer may not want public.

Thank you for your assistance.

Best,

###-###-####

I have been continuously harassed by this company for months at my office. Every day, multiple times each day, I receive a phone call from 888-827-8008 to hear a dial tone on the other end. I return the phone call, only to be directed to someone that is positive they called me. When it is established I do not wish to utilize their services, I request that they take the number off of their call list. They agree, are wonderfully accommodating and assuring me I won't hear from them again. Only to be harassed by the same number multiple times the next day.

This is in response to a follow up for complaint ID #[redacted].

We are a mortgage lead generation company that works with banks to match consumers who are interested in a mortgage with banks who meet their criteria.

Part of what we do is work with advertising agencies who send...

email out for us, we don't send email out except to our existing customer.

We have added the domain eitz-chaim.org to our suppression list - which means that advertising agencies that work with us should not be sending any of our mortgage advertisements to anyone who has an email (any email address)[redacted].

It can be sometimes difficult to keep exact track of what our advertising agencies are sending out - and in this case, I would like make an offer to [redacted] - 

If he gets any unwanted email with our mortgage offers from one of our advertising agencies in the future, I am willing to financially compensate him $10 for each email he simply forwards to me at my personal email address:

I truly hope he accepts this offer because it will help me "keep an eye" on what the advertising companies are doing that I hire - and it will also give him an avenue to receive compensation for his time in helping me be a watchdog out there.

So in summary:

1. I have added the entire domain of eitz-chaim.org to our unsubscribe list.

2. I am hoping to set up an arrangement that in the event an advertising company does something that I have asked them not to, Mr. [redacted] will work with me to discover any future problems.

I haven't tried this approach before, but I think it might work.

Please let me know if this resolves the problem - and if not, I am open to any other suggestions.

Best Regards,

###-###-####

I have been receiving about 20-30 marketing emails per day that appear to be affiliated with Suited Connector. For every unwanted, unsolicited, never signed up email I receive, I have to go in and 'unsunscribe' or 'opt-out,' and it's very time consuming, annoying, yet I still receive marketing emails every single day. I have started to compile a report with the company name/product and the link to Suited Connection. I'm also documenting my valuable time for having to go through these emails and unsubscribing. This is now beyond harassment! It feels when I unsubscribe I just seem to receive even more marketing emails. None are going into my SPAM folder. I have NOT signed up for any of these. I am respectfully asking to be removed once and for all! I did try contacting Suited Connector directly, but the voice mail is full. It sounds like a cell phone.

Hello,This is another follow up with more information on this issue. I assure you that I am dedicated to helping [redacted] in any way that I possibly can resolve any issues he has, so thank you for your assistance in this matter. We are a mortgage lead generation company and we work almost exclusively with banks to help them attract more mortgage customers.   We do not work companies to help them get more insurance clients or walk in bathtub clients.   One way we market to consumers who want more information about mortgages is to hire advertising agencies to send email to their opt in lists. We do not send email to consumers, we hire advertising agencies to send email for us. In this case, it appears as if [redacted] is getting unwanted email from an advertising agency - of which we are just one of the advertisers. Since [redacted] has obviously managed to get on a list of at least one advertising agency (and possibly multiple, I don't know) but it isn't really us that is sending him emails - I need more information to help him get to the right people who appear to be the source of the problem. As mentioned in his email:  The name and address that the company has on file linked to my email address is fabricated. My email address was taken from [redacted] website linked to the domains that I own. I never opted into receiving any information from this company. The unsolicited emails I received ranged from obtaining mortgages, to obtaining insurance and buying walk-in bathtubs to name a few. I was receiving 30 unsolicited emails a day connected to this company. I want to know specifically from whom they bought my email address. If [redacted] can simply provide me with a html copy of the unwanted email he received as it related to mortgages / [redacted] I could retrieve the name of the advertising agency and give him the contact information to contact the agency - would that satisfactorily close this issue? If not, is there any other information that I could provide that could help resolve this issue? Thank you for the help. Best Regards,

 [redacted] ###-###-####

Hello,First, I apologize for the confusion that led to this complaint.The first I had heard of this issue was [redacted] email to our company (attached) where he asks us why we had sent unwanted emails despite his requests to be removed and that we didn't know who were were...

messing with.Trust me, it is not our intention to "mess" with anyone.We are a lead generation company that works with advertising agencies and mortgage lenders who are interested in acquiring more clients.  We hire advertising agencies to send email to people who have opted-in to receive such email and then we help people who are interested in getting help with their mortgage get put in touch with the right mortgage lender.I have spoken with the advertising agency who sent the email to [redacted] and it appears in this case, [redacted] had originally opted in to receive information at the below website, IP address and time. [redacted]Regardless of whether or not [redacted] opted-in or not, I have alerted our marketing partners they are not to email him at the above email address and I don't expect that he will get email from an advertising agency who was hired by us again after 10 days.  There can sometimes be a delay.Worthy of note: just because we have alerted our advertising agencies that they are not to contact [redacted] on our behalf - he may still be subject to other emails from said advertising agencies for other mortgage offers or otherwise.I am happy to assist [redacted] in any way possible if he has any further questions and if anyone else has any other questions, I may be contacted at any time.Sincerely,[redacted]Managing PartnerSuited Connector, LLC

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

The name and address that the company has on file linked to my email address is fabricated. My email address was taken from [redacted] website linked to the domains that I own. I never opted into receiving any information from this company. The unsolicited emails I received ranged from obtaining mortgages, to obtaining insurance and buying walk-in bathtubs to name a few. I was receiving 30 unsolicited emails a day connected to this company. I want to know specifically from whom they bought my email address.

Regards,

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
It is my conclusion that [redacted] is an honest business man who is being scammed by an advertising agency that does not follow US spam laws.  I will accept his word that he is having his advertising agency remove me from their spam list.  I will file additional complaints with the [redacted] if his advertising agency continues to send spam to me.

Regards,[redacted]

Review: In the last three days, I have been receiving an ungodly amount of spam from this business. I have repeatedly asked to be taken off their list to no avail. The email address they are using is [redacted] I have also called and they do not answer the phone.

[redacted] Contact Information:

Suited Connector, LLC [redacted] Scottsdale, AZ 85260

###-###-####

You can also email us at [redacted]Desired Settlement: I want my email address to be taken off their list permanently.

Business

Response:

Hello,

I responded via email to [email protected] on August 13th regarding this issue.

I read on your site that my responses if left here may be posted to the public and my response contained some private customer information about the person who complained - so I thought it would be safer to email.

Is there another email address that I can email the response to?

If so, please let me know and I will fw the email I sent on August 13th.

If not, please let me know the best way to respond without compromising private customer information that the customer may not want public.

Thank you for your assistance.

Best,

###-###-####

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

The name and address that the company has on file linked to my email address is fabricated. My email address was taken from [redacted] website linked to the domains that I own. I never opted into receiving any information from this company. The unsolicited emails I received ranged from obtaining mortgages, to obtaining insurance and buying walk-in bathtubs to name a few. I was receiving 30 unsolicited emails a day connected to this company. I want to know specifically from whom they bought my email address.

Regards,

Business

Response:

Hello,

This is another follow up with more information on this issue.

I assure you that I am dedicated to helping [redacted] in any way that I

possibly can resolve any issues he has, so thank you for your assistance in

this matter.

We are a mortgage lead generation company and we work almost exclusively

with banks to help them attract more mortgage customers.

We do not work companies to help them get more insurance clients or walk in

bathtub clients.

One way we market to consumers who want more information about mortgages is

to hire advertising agencies to send email to their opt in lists.

We do not send email to consumers, we hire advertising agencies to send

email for us.

In this case, it appears as if [redacted] is getting unwanted email from

an advertising agency - of which we are just one of the advertisers.

Since [redacted] has obviously managed to get on a list of at least one

advertising agency (and possibly multiple, I don't know) but it isn't really

us that is sending him emails - I need more information to help him get to

the right people who appear to be the source of the problem.

As mentioned in his email:

The name and address that the company has on file linked to my email address

is fabricated. My email address was taken from [redacted] website linked to

the domains that I own. I never opted into receiving any information from

this company. The unsolicited emails I received ranged from obtaining

mortgages, to obtaining insurance and buying walk-in bathtubs to name a few.

I was receiving 30 unsolicited emails a day connected to this company. I

want to know specifically from whom they bought my email address.

If [redacted] can simply provide me with a html copy of the unwanted email

he received as it related to mortgages / [redacted] I could

retrieve the name of the advertising agency and give him the contact

information to contact the agency - would that satisfactorily close this

issue?

If not, is there any other information that I could provide that could help

resolve this issue?

Thank you for the help.

Best Regards,

[redacted]

###-###-####

Review: unsolicited advertising and the unsubscribe button does not work. If it works, they do not remove from the mailing list. 60 days of advertising and 60 days of asking for removal. REMOVE i[redacted]Desired Settlement: REMOVE [redacted]

Business

Response:

This is in response to a follow up for complaint ID #[redacted].

We are a mortgage lead generation company that works with banks to match consumers who are interested in a mortgage with banks who meet their criteria.

Part of what we do is work with advertising agencies who send email out for us, we don't send email out except to our existing customer.

We have added the domain eitz-chaim.org to our suppression list - which means that advertising agencies that work with us should not be sending any of our mortgage advertisements to anyone who has an email (any email address)[redacted].

It can be sometimes difficult to keep exact track of what our advertising agencies are sending out - and in this case, I would like make an offer to [redacted] -

If he gets any unwanted email with our mortgage offers from one of our advertising agencies in the future, I am willing to financially compensate him $10 for each email he simply forwards to me at my personal email address:

I truly hope he accepts this offer because it will help me "keep an eye" on what the advertising companies are doing that I hire - and it will also give him an avenue to receive compensation for his time in helping me be a watchdog out there.

So in summary:

1. I have added the entire domain of eitz-chaim.org to our unsubscribe list.

2. I am hoping to set up an arrangement that in the event an advertising company does something that I have asked them not to, Mr. [redacted] will work with me to discover any future problems.

I haven't tried this approach before, but I think it might work.

Please let me know if this resolves the problem - and if not, I am open to any other suggestions.

Best Regards,

###-###-####

Review: This company is bombarding me with unsolicited and unwanted spam emails for their Veteran's Home Mortgage programs. I am not a veteran, so I do not understand why they continue sending these emails to me despite my requests to be removed. I have send numerous emails to them and even tried to call (with no luck), but they refuse to even acknowledge my complaint and the continue sending several unsolicited emails to me every day. A complaint has been filed with the [redacted] These emails are in violation of the CAN-SPAM Act because I do not have a previous relationship with their company and I most certainly did not ask them to send their spam emails to me.Desired Settlement: I want this company to stop sending their spam emails to me and to change their bulk email policy (follow the law and only send emails to people who want to receive them).

Business

Response:

Hello,First, I apologize for the confusion that led to this complaint.The first I had heard of this issue was [redacted] email to our company (attached) where he asks us why we had sent unwanted emails despite his requests to be removed and that we didn't know who were were messing with.Trust me, it is not our intention to "mess" with anyone.We are a lead generation company that works with advertising agencies and mortgage lenders who are interested in acquiring more clients. We hire advertising agencies to send email to people who have opted-in to receive such email and then we help people who are interested in getting help with their mortgage get put in touch with the right mortgage lender.I have spoken with the advertising agency who sent the email to [redacted] and it appears in this case, [redacted] had originally opted in to receive information at the below website, IP address and time. [redacted]

[redacted]Regardless of whether or not [redacted] opted-in or not, I have alerted our marketing partners they are not to email him at the above email address and I don't expect that he will get email from an advertising agency who was hired by us again after 10 days. There can sometimes be a delay.Worthy of note: just because we have alerted our advertising agencies that they are not to contact [redacted] on our behalf - he may still be subject to other emails from said advertising agencies for other mortgage offers or otherwise.I am happy to assist [redacted] in any way possible if he has any further questions and if anyone else has any other questions, I may be contacted at any time.Sincerely,[redacted]Managing PartnerSuited Connector, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.