Sullivan Fence Company

[A default letter is provided here which indicates your rejection of the business's response Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of why I am rejecting this response appear below: [You must provide details of why you are not satisfied with this resolutionPlease type details here:]The neighbors and I were never in dispute as to lot lines before the fence went upA land survey had been done before the fence job was even bidIn fact during installation, I told the employees ofSullivan Fence to move the fence off my neighbors propertySullivan Fence reached agreement with the neighbors as to leaving the fence on their propertyThe City of Auburn says Sullivan Fence never pulledthe permit to put the fence up as required by Auburn ordinanceSullivan Fence had survey markers at their disposal to know where the fence legally needed to be before the installation ever beganApparentlySullivan Fence does not care if they comply with city ordinance, as fences MUST be 12" off the property line to avoid disputes.Sullivan Fence does not seem to care about customers or ordinances or responsibility to do their job accuratelyI have read more than one review of this company stating the same kind of problem with Sullivan's notputting fences where requiredLegally anyone can rescind their permission to have a neighbors fence on their property at any timeSullivan's should know this and protect their customers best interestI was billedfor the length of fence that would have run the length of my propertyInstead the company chose to butt up against neighbors fence and borrow their property and actual fence to complete the jobHighly unprofessional,and if necessary I will use the courts to remedy their mistake Regards, [redacted]

[A default letter is provided here which indicates your rejection of the business's response. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]The neighbors and I were never in dispute as to lot lines before the fence went up. A land survey had been done before the fence job was even bid. In fact during installation, I told the employees ofSullivan Fence to move the fence off my neighbors property. Sullivan Fence reached agreement with the neighbors as to leaving the fence on their property. The City of Auburn says Sullivan Fence never pulledthe permit to put the fence up as required by Auburn ordinance. Sullivan Fence had survey markers at their disposal to know where the fence legally needed to be before the installation ever began. ApparentlySullivan Fence does not care if they comply with city ordinance, as fences MUST be 12" off the property line to avoid disputes.Sullivan Fence does not seem to care about customers or ordinances or responsibility to do their job accurately. I have read more than one review of this company stating the same kind of problem with Sullivan's notputting fences where required. Legally anyone can rescind their permission to have a neighbors fence on their property at any time. Sullivan's should know this and protect their customers best interest. I was billedfor the length of fence that would have run the length of my property. Instead the company chose to butt up against neighbors fence and borrow their property and actual fence to complete the job. Highly unprofessional,and if necessary I will use the courts to remedy their mistake.
Regards,
[redacted]