I purchased a vacation package and everything they offered they are not delivering I called 5/24, 5/26, 8/8/& 8/ I paid $for a day night vacation package I've tried to make a reservation but continue to get the response, the location is not availableI was told by Nick that he would refund or book the reservation I expressed the desire to have the reservation but not the money back It's been since 8/and still no foll
Purchased a vacation and was lied to about the details and when I booked the vacation I got a call saying I did not qualify I was called by the vacation place and was offered to purchase a vacation at the [redacted] in CaboI told them that I did not think I qualified because I owned a timeshare at the [redacted] which is a part of the [redacted] I was put on hold and the salesperson came back on the line and told me that the supervisor said that I could purchase this vacation because I did not own at the [redacted] I was also told that I did not have to bring my husband that I was allowed to bring my girlfriendI purchased the vacation and booked it and my flights and received a phone call from the resort a few days later and was told that I did not qualify because I was an owner at the [redacted] and my husband would have to accompany meNeedless to say I was very upset and called Summer Vacations and was told that they had problems with one
After a mth of trying to book a pkg through this agency, and them never getting back to me, they told us our "only option" is dates we cannot support My mother [redacted] bought a package from this agency (# [redacted] ), but decided her health would not allow her to travel from California to Myrtle Beach to use itShe transferred it to meOn May 3, she called and talked to Lisa and submitted a reservation request for May 27-at [redacted] The next day, Lisa emailed me that those dates were taken, but "I do have dates near the dates you gave me." She gave me optionsOn May we agreed on June 10-My husband and I requested those days off, which is a lengthy process involving at least people in separate chains of command since we work on different basesOn May 12, Lisa wrote me asking my husband's name, and saying she was still trying to get my dates (what? Didn't she just tell us those dates were available?)By May 17, we had both been granted those leave dates, but I hadn't hear
I reserved and paid for a bedroom resort stay on 9/5/to stay 12/27-1/1, on 12/they called me and said they could not honor my reservation On 9/5/I reserved a two room timeshare property called Fantasy World ResortI paid $in advance I signed their contract which I have attached On 12/11/17, just two weeks before I arrive, they said they have no rooms available at any of their resorts I have spent thousands on airfare and car rental reservations and my kids are counting on going on vacation They would not even return my money, and said all they can offer is half the money back, and additional time for us to use the night stay I am going to lose thousands if I cancel or spend thousands to reserve another room The least they can do is refund all of my money instead of only half $
vacation bought was not what was outlined in the contract that I was to sign Refused to refund per their refund terms and conditions
On 2/I was called by Summer Vacations on the phone about a vacation package In the conversation, I stressed that I did not want a JRSuite, but wanted a one bedroom suite with an option to by another suite It was agreed upon by the Dan, the Director, and I was told that I would get an email confirmation and days to cancel if necessary I stressed that I wasn't sure and wanted to talk to my husband, however Dan did stress that I had days to cancel I bought the package On 2/after getting my email confirmation, I realized that the document did not have the mention of the one bedroom suite nor the price/option to purchase another unit I called later in the week to get an updated document The person that I talked with at that time (I believe Nick) told me that he couldn't change the document and the I would have to talk to Dan to ge
Company misrepresented vacation package and now refuses to refund the $paid to them
I purchased a Vacation package March for $with understanding I had yrs to use itThere were options with one of them being a cruiseI spoke with two employees months after I paid for the package that confirmed that the cruise was available as an option and that I had until 3/4/to book it
When I called on November 13, to book , I was told that a cruise was not available now and that I would have to choose another location at a resort, take a tour and then I would receive a voucher for the cruise to be taken at another time I explained that this was misrepresented to me, that all I was interested in was the cruise and this is why I purchased the package in the first place I asked for a refund since I was not interested in the other locations After several calls to them, they are refusing to give me a refundEach time I call, "Nick" or "Jason" would tell me they would
Company will not issue a refund for vacation package that we did not sign for and refuses to cancel for us
My husband purchased vacation package for Orlando, FL on 7/31/ We called to cancel on 8/3/and obtain refund on our Visa which they had immediately charged and were told it was non-refundable; my husband was never told that We also didn't sign any of the documents they sent for signature I spoke with a young lady on phone to cancel, who then turned me over to "Nic" who tried to pressure me into extending the vacation package use time to months I told him I just wanted a full refund and not package and he said he couldn't do that
this company is a scamthey called me months ago with this Orlando offer of nights/ days for $charged my card the $due to the fact I agreed to the vacation for 12/26/- 12/29/I get a call on 12/20/from this company that I don't have a room would not book through this company if you gave me $and yearly pass to Disney and universal!!! company needs to have license revoked for ever
I write to file a complaint regarding Summer Vaction Packages, a business located at Lake Ellenor Drive ste Orlando FL (the Company)As reflected in the attached agreement, On March 15, my wife, *** booked a vacation through this service which offers reduced rates for accommodations in exchange for agreeing to attend a marketing pitch during the visitThe reservation was for days and nights for adults and children in a villa at *** in Cancun Mexico and could be used at any time within 12-months with days prior noticeShe paid $for the reservation in advance with the understanding that we would have the right to book the specific dates of the reservation at any time within monthsThe agreement indicates that the reservation was non refundable within days and that the accommodations were subject to change based on availability?Reservations are on space available basis and as a courtesy reconfirm your desired dates days in advan
I talked with them to make reservations and they still after about weeks, haven't confirmedThey have a lot of excusesJust wanted a yes or no
On Jan20, I bought a vacation pkg for $I called in November of to book the nights in Orlando for January 11-15, Nick told me that there would be no problem because they have not booked any January yetHe said he would call me NovHe didn't and after calling several times, I talked with Zack who told me he would check on itI got an email saying they requested the dates and that I would get a confirmation within daysI never got itAfter calling several times I finally got through and Zack told me he would check on it and call me back that day ( it is now Jan2nd)He didn't callSo later that day and the next I tried, but couldn't get an answer and left my name and numberI called several timesFinally I talked with Zack on Jan4th and he told me that he didn't get an answer from the resort regard
Contract for timeshare vacation opportunity was misrepresented and repeated calls have produced no results
Signed a contract for a timeshare preview opportunity at a specific resort in Orlando and paid my part, $for the stayWhen I called to schedule our dates, I was told the resort was available and we were all good--was even offered the option of adding an additional day for $which I didConfirmation email stated that it wasn't the true confirmation, though and that I needed to wait days for the final confirmation from the resortWhen after days, I still hadn't received a "final confirmation" I called and got a "please hold while we figure out what's going on" responseThey came back with the response that there really wasn't availability at that resort after all (although online sites such as*** showed availability)I asked to be told what days were open at this particular resort (we were traveling off-season at the beginning of February), so that we coul
Promised a refund and have not gotten it
Theyou lied about what I was getting in my package and said I had days to get a refund I have spoken to a Lori over times and she even gave me a refund confirmation number and has promised it would be in my account multiple times and I have yet to see the money
I reserved and paid for a bedroom resort stay on 9/5/to stay 12/27-1/1, on 12/they called me and said they could not honor my reservation
On 9/5/I reserved a two room timeshare property called Fantasy World ResortI paid $in advance I signed their contract which I have attached On 12/11/17, just two weeks before I arrive, they said they have no rooms available at any of their resorts I have spent thousands on airfare and car rental reservations and my kids are counting on going on vacation They would not even return my money, and said all they can offer is half the money back, and additional time for us to use the night stay I am going to lose thousands if I cancel or spend thousands to reserve another room The least they can do is refund all of my money instead of only half $
Purchased a vacation and was lied to about the details and when I booked the vacation I got a call saying I did not qualify
I was called by the vacation place and was offered to purchase a vacation at the *** in CaboI told them that I did not think I qualified because I owned a timeshare at the *** which is a part of the ***I was put on hold and the salesperson came back on the line and told me that the supervisor said that I could purchase this vacation because I did not own at the ***I was also told that I did not have to bring my husband that I was allowed to bring my girlfriendI purchased the vacation and booked it and my flights and received a phone call from the resort a few days later and was told that I did not qualify because I was an owner at the *** and my husband would have to accompany meNeedless to say I was very upset and called Summer Vacations and was told that they had problems with one
We received a call from this Company offering vacation packages and after much discussion and skepticism we went against our better judgement and booked a vacation package for the the week between Christmas and New Years in Cancun at a rate of $for nights (all inclusive) if we agreed to attend their timeshare presentation while there When I called months later to verify the details of our reservation they said they had to move us to a different resort which when researched was greatly inferior and would not honor our dates for the nicer resort that they originally pitched Basically they changed it all - and our credit card had already been billed They refused to provide a refund until my Husband called (rather irate) and then ultimately they agreed to a full refund and did refund the money promptly - but the experience left a bad taste in our mouths and now we have no time to book a Christmas vacation and a good rate and we had already purchased our airline tickets for those dates Don't trust the company - they are running a scam and should not be allowed to be in business - I can only imagine how many people they have taken advantage of and apparently most do not get refunds
After a mth of trying to book a pkg through this agency, and them never getting back to me, they told us our "only option" is dates we cannot support
My mother *** bought a package from this agency (#***), but decided her health would not allow her to travel from California to Myrtle Beach to use itShe transferred it to meOn May 3, she called and talked to Lisa and submitted a reservation request for May 27-at ***The next day, Lisa emailed me that those dates were taken, but "I do have dates near the dates you gave me." She gave me optionsOn May we agreed on June 10-My husband and I requested those days off, which is a lengthy process involving at least people in separate chains of command since we work on different basesOn May 12, Lisa wrote me asking my husband's name, and saying she was still trying to get my dates (what? Didn't she just tell us those dates were available?)By May 17, we had both been granted those leave dates, but I hadn't hear
I purchased a vacation package and everything they offered they are not delivering I called 5/24, 5/26, 8/8/& 8/
I paid $for a day night vacation package I've tried to make a reservation but continue to get the response, the location is not availableI was told by Nick that he would refund or book the reservation I expressed the desire to have the reservation but not the money back It's been since 8/and still no foll
I received a call from this business and the representative convinced me to siand promised me that I can cancel my reservation anytime if I need to, I did sifor the vacation in Los Cabos, Mexico for days I think and paid $529, I had a financial issue that I had to cancel, I called the rep and he told me that a cancellation can only be made within the days, I reminded him of he told me and he denied, I told him that I will file a dispute with my credit card company and he said that he has the documents that show that I am aware of the cancellation terms which I never received and never made aware of, I filed a disputed with American Express and after they investigated the matter, I received a full refundI will never use or recommend this business to anyonePeople should be VERY careful and should be aware of the promises the representatives may give youThere is a reason why they have F rating on Revdex.com
I purchased a vacation package and everything they offered they are not delivering I called 5/24, 5/26, 8/8/& 8/ I paid $for a day night vacation package I've tried to make a reservation but continue to get the response, the location is not availableI was told by Nick that he would refund or book the reservation I expressed the desire to have the reservation but not the money back It's been since 8/and still no foll
Purchased a vacation and was lied to about the details and when I booked the vacation I got a call saying I did not qualify I was called by the vacation place and was offered to purchase a vacation at the [redacted] in CaboI told them that I did not think I qualified because I owned a timeshare at the [redacted] which is a part of the [redacted] I was put on hold and the salesperson came back on the line and told me that the supervisor said that I could purchase this vacation because I did not own at the [redacted] I was also told that I did not have to bring my husband that I was allowed to bring my girlfriendI purchased the vacation and booked it and my flights and received a phone call from the resort a few days later and was told that I did not qualify because I was an owner at the [redacted] and my husband would have to accompany meNeedless to say I was very upset and called Summer Vacations and was told that they had problems with one
After a mth of trying to book a pkg through this agency, and them never getting back to me, they told us our "only option" is dates we cannot support My mother [redacted] bought a package from this agency (# [redacted] ), but decided her health would not allow her to travel from California to Myrtle Beach to use itShe transferred it to meOn May 3, she called and talked to Lisa and submitted a reservation request for May 27-at [redacted] The next day, Lisa emailed me that those dates were taken, but "I do have dates near the dates you gave me." She gave me optionsOn May we agreed on June 10-My husband and I requested those days off, which is a lengthy process involving at least people in separate chains of command since we work on different basesOn May 12, Lisa wrote me asking my husband's name, and saying she was still trying to get my dates (what? Didn't she just tell us those dates were available?)By May 17, we had both been granted those leave dates, but I hadn't hear
I reserved and paid for a bedroom resort stay on 9/5/to stay 12/27-1/1, on 12/they called me and said they could not honor my reservation On 9/5/I reserved a two room timeshare property called Fantasy World ResortI paid $in advance I signed their contract which I have attached On 12/11/17, just two weeks before I arrive, they said they have no rooms available at any of their resorts I have spent thousands on airfare and car rental reservations and my kids are counting on going on vacation They would not even return my money, and said all they can offer is half the money back, and additional time for us to use the night stay I am going to lose thousands if I cancel or spend thousands to reserve another room The least they can do is refund all of my money instead of only half $
vacation bought was not what was outlined in the contract that I was to sign Refused to refund per their refund terms and conditions
On 2/I was called by Summer Vacations on the phone about a vacation package In the conversation, I stressed that I did not want a JRSuite, but wanted a one bedroom suite with an option to by another suite It was agreed upon by the Dan, the Director, and I was told that I would get an email confirmation and days to cancel if necessary I stressed that I wasn't sure and wanted to talk to my husband, however Dan did stress that I had days to cancel I bought the package On 2/after getting my email confirmation, I realized that the document did not have the mention of the one bedroom suite nor the price/option to purchase another unit I called later in the week to get an updated document The person that I talked with at that time (I believe Nick) told me that he couldn't change the document and the I would have to talk to Dan to ge
Company misrepresented vacation package and now refuses to refund the $paid to them
I purchased a Vacation package March for $with understanding I had yrs to use itThere were options with one of them being a cruiseI spoke with two employees months after I paid for the package that confirmed that the cruise was available as an option and that I had until 3/4/to book it
When I called on November 13, to book , I was told that a cruise was not available now and that I would have to choose another location at a resort, take a tour and then I would receive a voucher for the cruise to be taken at another time I explained that this was misrepresented to me, that all I was interested in was the cruise and this is why I purchased the package in the first place I asked for a refund since I was not interested in the other locations After several calls to them, they are refusing to give me a refundEach time I call, "Nick" or "Jason" would tell me they would
Company will not issue a refund for vacation package that we did not sign for and refuses to cancel for us
My husband purchased vacation package for Orlando, FL on 7/31/ We called to cancel on 8/3/and obtain refund on our Visa which they had immediately charged and were told it was non-refundable; my husband was never told that We also didn't sign any of the documents they sent for signature I spoke with a young lady on phone to cancel, who then turned me over to "Nic" who tried to pressure me into extending the vacation package use time to months I told him I just wanted a full refund and not package and he said he couldn't do that
this company is a scamthey called me months ago with this Orlando offer of nights/ days for $charged my card the $due to the fact I agreed to the vacation for 12/26/- 12/29/I get a call on 12/20/from this company that I don't have a room would not book through this company if you gave me $and yearly pass to Disney and universal!!! company needs to have license revoked for ever
I write to file a complaint regarding Summer Vaction Packages, a business located at Lake Ellenor Drive ste Orlando FL (the Company)As reflected in the attached agreement, On March 15, my wife, *** booked a vacation through this service which offers reduced rates for accommodations in exchange for agreeing to attend a marketing pitch during the visitThe reservation was for days and nights for adults and children in a villa at *** in Cancun Mexico and could be used at any time within 12-months with days prior noticeShe paid $for the reservation in advance with the understanding that we would have the right to book the specific dates of the reservation at any time within monthsThe agreement indicates that the reservation was non refundable within days and that the accommodations were subject to change based on availability?Reservations are on space available basis and as a courtesy reconfirm your desired dates days in advan
I talked with them to make reservations and they still after about weeks, haven't confirmedThey have a lot of excusesJust wanted a yes or no
On Jan20, I bought a vacation pkg for $I called in November of to book the nights in Orlando for January 11-15, Nick told me that there would be no problem because they have not booked any January yetHe said he would call me NovHe didn't and after calling several times, I talked with Zack who told me he would check on itI got an email saying they requested the dates and that I would get a confirmation within daysI never got itAfter calling several times I finally got through and Zack told me he would check on it and call me back that day ( it is now Jan2nd)He didn't callSo later that day and the next I tried, but couldn't get an answer and left my name and numberI called several timesFinally I talked with Zack on Jan4th and he told me that he didn't get an answer from the resort regard
Contract for timeshare vacation opportunity was misrepresented and repeated calls have produced no results
Signed a contract for a timeshare preview opportunity at a specific resort in Orlando and paid my part, $for the stayWhen I called to schedule our dates, I was told the resort was available and we were all good--was even offered the option of adding an additional day for $which I didConfirmation email stated that it wasn't the true confirmation, though and that I needed to wait days for the final confirmation from the resortWhen after days, I still hadn't received a "final confirmation" I called and got a "please hold while we figure out what's going on" responseThey came back with the response that there really wasn't availability at that resort after all (although online sites such as*** showed availability)I asked to be told what days were open at this particular resort (we were traveling off-season at the beginning of February), so that we coul
Promised a refund and have not gotten it
Theyou lied about what I was getting in my package and said I had days to get a refund I have spoken to a Lori over times and she even gave me a refund confirmation number and has promised it would be in my account multiple times and I have yet to see the money
I reserved and paid for a bedroom resort stay on 9/5/to stay 12/27-1/1, on 12/they called me and said they could not honor my reservation
On 9/5/I reserved a two room timeshare property called Fantasy World ResortI paid $in advance I signed their contract which I have attached On 12/11/17, just two weeks before I arrive, they said they have no rooms available at any of their resorts I have spent thousands on airfare and car rental reservations and my kids are counting on going on vacation They would not even return my money, and said all they can offer is half the money back, and additional time for us to use the night stay I am going to lose thousands if I cancel or spend thousands to reserve another room The least they can do is refund all of my money instead of only half $
Purchased a vacation and was lied to about the details and when I booked the vacation I got a call saying I did not qualify
I was called by the vacation place and was offered to purchase a vacation at the *** in CaboI told them that I did not think I qualified because I owned a timeshare at the *** which is a part of the ***I was put on hold and the salesperson came back on the line and told me that the supervisor said that I could purchase this vacation because I did not own at the ***I was also told that I did not have to bring my husband that I was allowed to bring my girlfriendI purchased the vacation and booked it and my flights and received a phone call from the resort a few days later and was told that I did not qualify because I was an owner at the *** and my husband would have to accompany meNeedless to say I was very upset and called Summer Vacations and was told that they had problems with one
We received a call from this Company offering vacation packages and after much discussion and skepticism we went against our better judgement and booked a vacation package for the the week between Christmas and New Years in Cancun at a rate of $for nights (all inclusive) if we agreed to attend their timeshare presentation while there When I called months later to verify the details of our reservation they said they had to move us to a different resort which when researched was greatly inferior and would not honor our dates for the nicer resort that they originally pitched Basically they changed it all - and our credit card had already been billed They refused to provide a refund until my Husband called (rather irate) and then ultimately they agreed to a full refund and did refund the money promptly - but the experience left a bad taste in our mouths and now we have no time to book a Christmas vacation and a good rate and we had already purchased our airline tickets for those dates Don't trust the company - they are running a scam and should not be allowed to be in business - I can only imagine how many people they have taken advantage of and apparently most do not get refunds
After a mth of trying to book a pkg through this agency, and them never getting back to me, they told us our "only option" is dates we cannot support
My mother *** bought a package from this agency (#***), but decided her health would not allow her to travel from California to Myrtle Beach to use itShe transferred it to meOn May 3, she called and talked to Lisa and submitted a reservation request for May 27-at ***The next day, Lisa emailed me that those dates were taken, but "I do have dates near the dates you gave me." She gave me optionsOn May we agreed on June 10-My husband and I requested those days off, which is a lengthy process involving at least people in separate chains of command since we work on different basesOn May 12, Lisa wrote me asking my husband's name, and saying she was still trying to get my dates (what? Didn't she just tell us those dates were available?)By May 17, we had both been granted those leave dates, but I hadn't hear
I purchased a vacation package and everything they offered they are not delivering I called 5/24, 5/26, 8/8/& 8/
I paid $for a day night vacation package I've tried to make a reservation but continue to get the response, the location is not availableI was told by Nick that he would refund or book the reservation I expressed the desire to have the reservation but not the money back It's been since 8/and still no foll
I received a call from this business and the representative convinced me to siand promised me that I can cancel my reservation anytime if I need to, I did sifor the vacation in Los Cabos, Mexico for days I think and paid $529, I had a financial issue that I had to cancel, I called the rep and he told me that a cancellation can only be made within the days, I reminded him of he told me and he denied, I told him that I will file a dispute with my credit card company and he said that he has the documents that show that I am aware of the cancellation terms which I never received and never made aware of, I filed a disputed with American Express and after they investigated the matter, I received a full refundI will never use or recommend this business to anyonePeople should be VERY careful and should be aware of the promises the representatives may give youThere is a reason why they have F rating on Revdex.com