Summerhill Spa

DO NOT GO HERE!!!!! I went for my 4/5th facial here the other day, as up until now I had very pleasant experiencesHowever this time was not the sameI showed up and tried to communicate with my aesthetician however she spoke ZERO english to the point where she couldn't even say water or bathroomBut that was ok as I didn't really need her to speak to meI go to get facials as I suffer from some mild acne and need extractionsAfter hr of creams, a mask and a massage on my neck and head we were finish....ZERO EXTRACTIONSI asked her but she couldn't understand me so I tried to demonstrate and all she could say was no need, I then asked the girl at the from who also barely spoke english who also said I do not need my skin is super smoothI then paid the 100$ billWhich was my mistake as I should have refuse, because just as I knew I had SEVERAL issues on my face that needed to be taken care ofI decided to send the manager an email with pics of my face and wanting my money back, I didn't hear back so I called the next day where the girl seemed confused and said she would call me back in 1hr, she didn'tSo I called from a different phone as she was not answeringThe same girl answered but played dumb so I had to explain my situation all over againI asked to speak with the manager but according to her they do not have anyHowever she then said she would call her manager, I also said that I doubted that my aesthetician had a valid licenseShe then hung up on me and did not answer any of my phone callsi got a friend to call from her phone, when they answered and she began to ask about facials she hung upI went that night at 6pm as they close at on Mondays, well they were closed earlyI am still trying to get my money back and urge everyone to NOT GO TO THIS PLACE AS THEY TAKE ADVANTAGE OF YOUPLEASE! EVEN IF YOU HAVE BEEN AND LIKED IT LIKE ME THEY ARE NOT A GOOD BUSINESS WHO CARES FOR THEIR CLIENTS AND I DOUBT THE TRAINING OF THE STAFF