Summit Appliance

I purchased a Summit Range in 2022. On August 16, 2023, I smelled gas when I turned on the oven. In a short time I got a violent headache. I called the local fire department, who after seeing me called the paramedics and eventually had an ambulance respond. The house was unsafe to enter because it had a CO2 leak and I was experiencing symptoms of CO2 exposure. I was given two tanks of oxygen. The gas company inspected and confirmed a gas leak.

I called Summit and they took no responsibility for the appliance. They didn't ask for serial or model numbers to prove my purchase and said it wasn't under warranty. They gave me two repair companies, neither of which is taking any new customers. I am not only out over $900 for the appliance but have no one to fix it. I have no use of an oven.

I am a 71-year-old senior with limited resources. I had to buy a compact appliance because that is all that fit in my home. I could have died from CO2 poisoning or my home could have blown up, and their unsympathetic customer service person was of no help.