I have been with Summit Financial Corp for a couple of months now. I have only experience EXCELLENT customer service. I changed jobs and my last employer did not want to pay commissions due, this caused me to get behind in my car note for a couple of days. I was in tears when I called and my rep [redacted] told me not to cry and made arrangements. They are NOT like the last finance company I had before- sending text, calling my family if I am a couple of days late. I was so use to the last company and was terrified.. When I called Summit every person I have spoken with was understanding and helpful, we even talked about the new site for payments. I am so blessed to have this company.. Thank you, [redacted]
I have been with Summit Financial Corp for a couple of months now. I have only experience EXCELLENT customer service. I changed jobs and my last employer did not want to pay commissions due, this caused me to get behind in my car note for a couple of days. I was in tears when I called and my rep [redacted] told me not to cry and made arrangements. They are NOT like the last finance company I had before- sending text, calling my family if I am a couple of days late. I was so use to the last company and was terrified.. When I called Summit every person I have spoken with was understanding and helpful, we even talked about the new site for payments. I am so blessed to have this company.. Thank you, [redacted]