Summit Flooring and Remodeling was hired to install flooring and cabinets for our home They provided a faulty flooring installation It was formally inspected They've refused to provide a satisfactory solution to the problem Instead putting the burden on us to try and find a solution They have threated us with cabinet storage fees if we did not accept their one ridiculous offer of replacing 20-tiles of the 360+ tiles We are now going into our fifth month of trying to resolve this We've been working with the flooring manufacture on a possible solution, but specific information has been impossible to get Summit was given a credit for the entire floor, and they have refused to reimburse us anything Even with this credit, Summit months after the fact then tried to claim it against their installers insurance When they could not get that through, they hired a lawyer to blame us Both Summit and their lawyer have been making statements about the situation The prior owner was great! The new owners are terrible!
Summit Flooring and Remodeling was hired to install flooring and cabinets for our home They provided a faulty flooring installation It was formally inspected They've refused to provide a satisfactory solution to the problem Instead putting the burden on us to try and find a solution They have threated us with cabinet storage fees if we did not accept their one ridiculous offer of replacing 20-tiles of the 360+ tiles We are now going into our fifth month of trying to resolve this We've been working with the flooring manufacture on a possible solution, but specific information has been impossible to get Summit was given a credit for the entire floor, and they have refused to reimburse us anything Even with this credit, Summit months after the fact then tried to claim it against their installers insurance When they could not get that through, they hired a lawyer to blame us Both Summit and their lawyer have been making statements about the situation The prior owner was great! The new owners are terrible!