Summit Management Services, LLC

unethical practices
unable or unwilling to arrange, follow through and complete cost effective, timely property repairs
poor communication and substandard service to clients
rude to customers

One of the worst leasing agencies I have ever had to deal withThe contract is vague, thus leading to difficulty when getting back your depositSince they have a monopoly on the rental property in Oxford, MS, they take advantage of their main rental clients, college studentsAlthough going above and beyond the rental agreement with our final cleaning and leaving utilities on for days following the end of the lease, we were still charged an astronomical amount for cleaning as well as a fee for turning the utilities back on from the first of the month to the fifthWe sent documentation disputing the loss of our deposit, and the manager..***…never got the initial letter that was sent via certified mail (The USPS had a signed receipt for the letter)Then when dealing with things via email, she never seems to respond…perhaps it is because of all the complaints they are receiving