Sign in

Summit Oral Surgery & Implant Canter

Sharing is caring! Have something to share about Summit Oral Surgery & Implant Canter? Use RevDex to write a review
Reviews Summit Oral Surgery & Implant Canter

Summit Oral Surgery & Implant Canter Reviews (1)

SUMMITORAL SURGERY& IMPLANT CENTER
October 14, 2016
Revdex.comPO Box 1000Dupont, WA 98327
Dear Revdex.com,
We are responding to a complaint (ID [redacted]) submitted by our patient on 10/612016. As a courtesy to our patients wesubmit their insurance claims. Multiple...

claims were sent to the insurance we had on file for the patient. On November30th. 2015 we finally heard back from the insurance provider stating there was no coverage for the services provided forthe patient.The patient was informed that there was no coverage and of the remaining balance of ($680.00). Per office policy, ourpatients given two weeks to respond to their balance. All patient's sign a financial policy before treatment is provided andare reminded that if we do not hear back alter two weeks their credit card on file will be charged. Two weeks later(December 22, 2015) the credit card on file was charged per signed protocol by the patient.On April 6th, 2016 a resubmitting claim was sent per the patients request. No denial letter or call was received from theinsurance provider. Finally in September, 2016 per a call from our office to the insurance provider, it was determined thatthe birth date of the patient's husband was wrong. The claim was resubmitted on September 27, 2016.We submit hundreds of insurance claims for our patients and have a very good track record. I believe this boils down tonot having the correct birth date for the patient's husband on the original claims submitted. As a measure of ourcommitment to our patient, we have refunded the $680.00 until we hear back from the insurance provider of which we arestill waiting.
Sincerely,Dr. Rod G[redacted]President Summit Oral Surgery
Digitally signed on 10/18/2016 at 01:33PM
October 14,2016
Revdex.comPOBox 1000Dupont, W A 98327
To Whom It May Concern:SUMMITORAL SURGERY& IMPLANT CENTER
The patient was treated at our office on July 1, 20 15. We sent the claim to BCBS severaltimes once after her surgery and again on September I, 2015. We heard back from BCBSon November 30, 2015 stating there was no dental coverage for this patient.We then sent a statement with transfer date of December 22,2015. The balance wastransferred to the credit card on hold for $680.00 on December 22, 2015.Patient had called in April I resubmitted claim on April 6, 2016.We had never received a call or denial letter.Patients husband came in while I was out had question on wife's account. Per call to theinsurance company and they stated we had the birthdate wrong for the husband and it wasok to resend claim. So I rebilled claim on September 27, 2016.We did write a check for the $680.00 and he stopped by and picked it up. And was toldhe had already reported us to the Revdex.com.
Rod G[redacted], D.D.S. I
Brian L[redacted], D.D.S.
[redacted] • [redacted] • [redacted]Phone [redacted] • 1.800.385.6725 • Fax 406.259.9729 • www.summitoralsurgerymt.com[redacted]  SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]

Check fields!

Write a review of Summit Oral Surgery & Implant Canter

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Summit Oral Surgery & Implant Canter Rating

Overall satisfaction rating

Address: 625 Henry Chapple St, Billings, Montana, United States, 59106

Phone:

Show more...

Web:

This website was reported to be associated with Summit Oral Surgery & Implant Canter.



Add contact information for Summit Oral Surgery & Implant Canter

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated