Summit Property Management LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.If it's not wear and tear why is it being replaced? I only took the screen off because I waited weeks for a response and the standing water was beginning to smell really badIt didn't work properly when they left, because they never tested it, I informed SPM the same day stating thatif it worked why is it needing to be replaced? Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint The lease only mentioned anything about a day notice in one sectionThat section is section Titled Leesee holding overIn this section it says if the Leesee, aka [redacted] (me), holdes over after the lease has ended without written consent from the lessor the it would be considered month to month and then only then would I need to give a day noticeI moved out at the end of my lease I did not hold over nor did we ever make any agreement for me to stay any longer then my lease outlinedAs far as the late fees go, I had no problem with the late fee because it was my fault, however I informed them about my late payment and I was in there office the Monday of the sixthThe day after it was past due and they tries to charge me for serving a day notice which was not on our door until later in the evening as per a witness across the streetThis is obviously an attempt to extortNow it is however leagal but it is highly unethical.My last and final offer is as follows: I want $cashiers check or money order ( I don't trust there checks not to bounce) to be mailed to the address I provided, postmarked by the last business day of this monthIf I do not receive any response I will do anything within my power to legally collect my money.Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.A signature from me does not mean I agreed it was fixedI have multiple witnesses that were in the house that can verify the repair men did not test the unitI signed so they would leave my house so I could take my kids to school, they stated they couldn't leave the job until the work order was signedA clogged line wouldn't be cause for a new dishwasher, the dishwasher wasn't new when I moved in, how this is my fault I don't know, I only attempted to drain the stagnant horribly smelling water because it took too long for SPM to respond
Regards,
*** ***

In regards to *** *** complaint about his dishwasher, he was never once told he would be paying for a new dishwasher. *** *** was charged the service call for Maintenance to come out and look at the dishwasher because HE took it apart. At the time maintenance went out they
had to re-assemble the dishwasher before they could even test it Two maintenance people were there at the time and will provide written statements if needed as to the situation. Maintenance re-assembled the dishwasher and after they blew out the drain line it functioned properly *** *** is receiving a new dishwasher that has been ordered and when it comes in he will be called to schedule install. We are not refunding the $since the issue was caused by the drain line from the dishwasher to the sink being clogged, as well as the labor for putting the dishwasher back together, which doesn't fall under wear and tear Regards,*** ***Summit Property Management LLC

In response to the letter that was received regarding the deposit. and late fees It clearly states in the lease that a 30 day notice must be given prior to moving out, it must be given in writing and received 30 days prior to the end of the month. if not received the occupant will be obligated for...

the next month's rent. It also clearly states that there is a time when rent is due and what the grace period is and what the late fees are if paying after the specified time.-Summit Property Management

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.If it's not wear and tear why is it being replaced? I only took the screen off because I waited 3 weeks for a response and the standing water was beginning to smell really bad. It didn't work properly when they left, because they never tested it, I informed SPM the same day stating that. if it worked why is it needing to be replaced? Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  The lease only mentioned anything about a 30 day notice in one section. That section is section 11. Titled Leesee holding over. In this section it says if the Leesee, aka [redacted] (me), holdes over after the lease has ended without written consent from the lessor the it would be considered month to month and then only then would I need to give a 30 day notice. I moved out at the end of my lease I did not hold over nor did we ever make any agreement for me to stay any longer then my lease outlined. As far as the late fees go, I had no problem with the late fee because it was my fault, however I informed them about my late payment and I was in there office the Monday of the sixth. The day after it was past due and they tries to charge me for serving a 3 day notice which was not on our door until later in the evening as per a witness across the street. This is obviously an attempt to extort. Now it is however leagal but it is highly unethical.My last and final offer is as follows: I want $750 cashiers check or money order ( I don't trust there checks not to bounce) to be mailed to the address I provided, postmarked by the last business day of this month. If I do not receive any response I will do anything within my power to legally collect my money.Regards,
[redacted]

This will be our last response to [redacted] complaint.  Attached is the original maintenance request he submitted on 4/30/15, as well as the work order which he signed on 5/5/15.  He is being charged because the line was clogged and full of food, which wasn't allowing the pump to drain at the time.  The machine was tested as witnessed by two maintenance techs, and [redacted] signed off on the work order.  Clogged lines are not considered normal wear and tear, neither is taking apart the dishwasher, as he stated he did in his email.   That is what he was charged for. Regards,  [redacted]Summit Property Management LLC