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Summit View Apartments

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Summit View Apartments Reviews (4)

I received the complaint (ID # [redacted] ) on 4/5/The washers and dryers throughout the community are owned by CSC Service Works, and unfortunately our maintenance staff is not authorized to work on their equipmentWhen a resident notifies me of an issue with the laundry machines, I submit a service request to CSC for repair; there is also a phone number on the machines themselves for residents to request service.I walked the community today, and the laundry facility closest to Mr [redacted] does in fact have working washers and dryers - they were in useWe are also in the process of renovating all of the laundry rooms, which includes installing new machines throughout the communityI have shared this information with Mr [redacted] as well.Please let me know if there is any other information you should need from me.Thank You,

Ms [redacted] notified us of a couple of items that needed to be repaired in her apartment shortly after moving inTo my knowledge, and per Ms***, all maintenance issues have been resolvedIn regards to the pest issues, we have treated Ms***' home, as well as surrounding apartments several timesNo other resident in that building has notified us of problems with roaches, but I am trying to be diligent and treat all surrounding apartments regardlessI am scheduled to meet with a supervisor from our pest control company this afternoon to walk Ms***' apartment, as well the surrounding apartments, to see if we can tell where the problem is originatingMs [redacted] has also requested to be transferred to another apartment; depending on the outcome of the inspection this afternoon, I will talk with my regional manager and see if transferring is an option

Ms. [redacted] notified us of a couple of items that needed to be repaired in her apartment shortly after moving in. To my knowledge, and per Ms. [redacted], all maintenance issues have been resolved. In regards to the pest issues, we have treated Ms. [redacted]' home, as well as surrounding apartments several...

times. No other resident in that building has notified us of problems with roaches, but I am trying to be diligent and treat all surrounding apartments regardless. I am scheduled to meet with a supervisor from our pest control company this afternoon to walk Ms. [redacted]' apartment, as well the surrounding apartments, to see if we can tell where the problem is originating. Ms. [redacted] has also requested to be transferred to another apartment; depending on the outcome of the inspection this afternoon, I will talk with my regional manager and see if transferring is an option.

I received the complaint (ID #[redacted]) on 4/5/18. The washers and dryers throughout the community are owned by CSC Service Works, and unfortunately our maintenance staff is not authorized to work on their equipment. When a resident notifies me of an issue with the laundry machines, I submit a...

service request to CSC for repair; there is also a phone number on the machines themselves for residents to request service.I walked the community today, and the laundry facility closest to Mr. [redacted] does in fact have working washers and dryers - they were in use. We are also in the process of renovating all 3 of the laundry rooms, which includes installing new machines throughout the community. I have shared this information with Mr. [redacted] as well.Please let me know if there is any other information you should need from me.Thank You,

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Address: 4900 Bryant Irvin Rd, Fort Worth, Texas, United States, 76132-3616

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