Sun City Builders, Inc.

I was gone away for a few day when a complaint came in from the customer.As soon as I was able I called him.  I worked thinks out to the customers satisfaction.  We always guarantee 100% satisfaction.The customer was very happy with how I handled the complaint and...

even told me he would have us back to clean his chimney again next year.I did not know that he had made this complaint until after I spoke with him.I guess he had made it before he spoke with me.  I wish I was able to speak to him earlier.I think he is very satisfied and would not have made a complaint if he had spoke to me.  I look forward to servicing his Woodstove next year.[redacted]OwnerCertified Chimney SweepMass.Unrestricted  Contractor License #105144Home Improvement Registration #112243T35 years Experience Chimney Proffessionalll us why here...

I was contacted by the owner and explained the problem.  He was very concerned and definitely made things right.  I am very please with his response. 
Regards,
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