I was gone away for a few day when a complaint came in from the customer.As soon as I was able I called him I worked thinks out to the customers satisfaction We always guarantee 100% satisfaction.The customer was very happy with how I handled the complaint and even told me he would have us back to clean his chimney again next year.I did not know that he had made this complaint until after I spoke with him.I guess he had made it before he spoke with me I wish I was able to speak to him earlier.I think he is very satisfied and would not have made a complaint if he had spoke to me I look forward to servicing his Woodstove next year[redacted] OwnerCertified Chimney SweepMass.Unrestricted Contractor License #105144Home Improvement Registration #112243Tyears Experience Chimney Proffessionalll us why here
I was contacted by the owner and explained the problem He was very concerned and definitely made things right I am very please with his response Regards, [redacted]
I was gone away for a few day when a complaint came in from the customer.As soon as I was able I called him I worked thinks out to the customers satisfaction We always guarantee 100% satisfaction.The customer was very happy with how I handled the complaint and even told me he would have us back to clean his chimney again next year.I did not know that he had made this complaint until after I spoke with him.I guess he had made it before he spoke with me I wish I was able to speak to him earlier.I think he is very satisfied and would not have made a complaint if he had spoke to me I look forward to servicing his Woodstove next year[redacted] OwnerCertified Chimney SweepMass.Unrestricted Contractor License #105144Home Improvement Registration #112243Tyears Experience Chimney Proffessionalll us why here
I was contacted by the owner and explained the problem He was very concerned and definitely made things right I am very please with his response Regards, [redacted]