Sun City Exxon

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I reviewed the response from [redacted] his answer is not quite how everything went down.  First the problem was not figured out for several days, second I would never had given permission to do anything if I knew there would have been a charge, no charge at the beginning means no charge.  Third I tried to make arrangements to pay [redacted] in payments and he refused said he needed to be payed in full.  Forth he stated he would see what he could do and get back, never heard anything until the towed [redacted] letter.

He also tried to contact me at 1:05 PM on Tuesday 11/11/14 left a message he wanted to work out the problem but the $300.00 would not go away.  Why is he willing to work things out at this time and not weeks ago when I made the offer?  When I stated I would pay the bill over 2 or 3 months I felt at the time the charge was against what was stated and feel that today.  I wanted to prevent a situation like we have now.  If he is willing to work a agreeable resolution through the Revdex.com that I can except I will consider resolving the matter.

Regards,