Sun Country Cleaners

Sun Country Cleaners has admittedly lost my clothing and refuses to pay me for the full amount of items missing Around January 3, 2018, my clothes were dropped off at the 4th street location for wash and fold and dry cleaningIn the bag of items included clothing from a trip I tookThe pick up for the clothing was around the middle to end of JanuaryAt that time, only one underwear was producedWhen there were repeated inquiries into the clothing whereabouts to that store location and others, it was confirmed in person and via email that all my clothing (except the one underwear) went missingI am missing enough clothing to supplement a person's wardrobe for a considerable amount of timeSince I came back from a trip overseas, there was clothing for warmer weather, casual clothing, some more dressier items, and athletic clothingIt has been about weeks and Sun Country Cleaners cannot find my clothesI have been asked to review documents stating what is missingI have a lis

I have found these people to be unreliable and unresponsive Twice my laundry was not delivered when it was scheduled Their excuse (Sue) was both times that it "didn't get on the truck" That kind of incompetence is really not excusable I'll never use them again, and I'll make sure my friends know what I think [redacted]

I purchased a brand new Express light gray suit jacketI brought the jacket to Sun Country Cleaners on June 6th and stated that I only wanted to the jacket pressed since it had not been worn and it was not necessary to clean I picked up the jacket on June 7th but did not go to wear it until June 8th When I went to put it on I noticed a few black spots on the sleeve along with a spot on the collar I immediately called the store and spoke with CalvinHe told me to bring it in and they would take care of it free of charge I brought the jacket in the evening on June 8th and showed the woman on duty the spots A few days later I don't have the specific date I went back and the spots were still on the jacketI told them it was unacceptable because it was a brand new jacketShe said she would show her manager and they would contact the corporate officeI was told it would take a week to get back to me I called about a week later and spoke with Calvin to find out that the incid

I have found these people to be unreliable and unresponsive Twice my laundry was not delivered when it was scheduled Their excuse (Sue) was both times that it "didn't get on the truck" That kind of incompetence is really not excusable I'll never use them again, and I'll make sure my friends know what I think ***

I bought a brand new tie on 8/6/from Macy'sThey ruined it, I have proof of this, and they told me that they would not issue me a refund
I bought a brand new tie on 8/6/from Macy'sI wore it to a wedding that weekend in OhioI had another wedding weeks later so I decided to take my suit to the local Sun Country CleanersWhen I picked up the tie, it was RUINED! It literally looked like I bought it a thrift storeThe nice woman that helped me let me know she was very sorry and she would issue me a check for the amount of the tie and the amount it cost to get the tie dry cleanedShe told me it would be a couple weeks so I said that's fineThey wanted to make it right and I was appreciative of thatA few weeks go by and I called a few times checking in, they assured me I would be receiving the check shortlyI received a call from the CEO of the companyHe said after further reviewing it he could only issue me a credit, not a check for the property that they damagedHe

Took to Seminole store a jacket with small stain on the neck for dry cleaningJacket was returned with same stain PLUS large stain on lower back!!
On 1/13/I wore a new (never used) light colored sports coat to a wedding Around 2/06/I took the coat to Sun Country Cleaners, Seminole location Counter clerk ask me if there were any stains I showed her the small stain on the neck and "shadows" on the lapels (The shadows may be the color of the material that makes the lapels stiff, showing through the light colored materialSince I wasn't sure, I brought it to the clerk's attention.) She gave me a ticket and informed me when the garment will be ready for pick up When I picked up the garment the same clerk was there She informed me they were unable to remove the stain on the neck (though it was slightly less noticeable) Her next statement upset me She stated they "don't take out stains"(!!!) Not, "we don't guarantee the removal of stains", "we don't take out stain

Sun Country Cleaners has admittedly lost my clothing and refuses to pay me for the full amount of items missing
Around January 3, 2018, my clothes were dropped off at the 4th street location for wash and fold and dry cleaningIn the bag of items included clothing from a trip I tookThe pick up for the clothing was around the middle to end of JanuaryAt that time, only one underwear was producedWhen there were repeated inquiries into the clothing whereabouts to that store location and others, it was confirmed in person and via email that all my clothing (except the one underwear) went missingI am missing enough clothing to supplement a person's wardrobe for a considerable amount of timeSince I came back from a trip overseas, there was clothing for warmer weather, casual clothing, some more dressier items, and athletic clothingIt has been about weeks and Sun Country Cleaners cannot find my clothesI have been asked to review documents stating what is missingI have a lis