I am rejecting this response because:February 17,How is it that I could guess my window price$ and the owner could not give a ball park estimateBecause he inflated the price with a veteran's discount Giving discounts to veterans and seniors and stiffed me on the quoteAs of September16,none of the three permits pulled in March have been closed.The owner authorized an inspection after August 12,without my knowledge or consentMarch and no insulation was installed per the manufacture warrantyJuly 15,the owner stated he did not use foam or batting.By not installing per the manufactures installation he voided the warranty.The purpose of the $ proposal was to remove the windows and have a different company install windowsThe owner would get in return his windows Hence I do not have a lifetime warranty with [redacted] d.The owner inflated the cost of my project by making promises he did not deliver and voiding my warranty.The owner stopped responding to me except invoices April ,May an JuneJuly 15,the owner made promises he did not keepThe owner did not counter offer the $proposal In my opinion,Forrest Enterprises , Ygrene and Millgard all played a part in ripping me off I signed the invoice to avoid a mechanic's lien on my propertyI am not satisfied with the sub par work ,had it not been for video and photo I would have never known of the missing insulationI suspected on March 15,after the installer left they had been in my private space, On March 21,the installer was captured rambling through my underwear drawer it was not known until March 31,2016, I notified owner of my finding.On March 15,the dresser was in the guest bathroom with some valuable items in the drawerThose items were moved before March 21, On March 21,the installer asked to use the bathroom and went straight to the dresser only to find the items were movedApril 12,and August 18,the owner ignored two letters from my attorneyI chose an authorized dealer to install the windows per the manufacture instructions, I do not believe the owner does not use insulation in other high end projectsIn my opinion for the sub par work was to hurry up and move on to another jobIt would take years maybe before the windows showed leaksI filed my complaint with the Revdex.com because the owner is using his ratings and accolades to inflate prices and deceive customersOn his [redacted] d rating card the owner claims they are business of the year in Orangevale I contacted the Chamber of Commerce in Orangevale and was informed Forrest Enterprises won a float award and it was not for business of the yearI will continue to alert the public [redacted] about Forrest Enterprises and others who helped in stiffing meI paid for a warranty and permitAs of today I have no signed permit ,defected windows, no warranty and my personal space violated by the installers These matter are headed to Sacramento County Court before the statute of limitations expires and other agencies I deem necessary to inform and file complaints
Full factory lifetime warranty does still apply, if she would let the service tech from the factory in her house She canceled two service dates.I canceled one for construction rescheduled and the other one was because the owner voided my warranty.2) Her offer to pay a dollar a window and NOT bad mouth Forrest Windows, was unacceptable.The offer was to resubmit the invoice for $in return he would get the windows and I would not file any further complaintsHe did not counter offerOn July 15,he stated that he would do whatever I thought was fairI thought it would be fair since I needed have all the windows replaced and my privacy was violated by his employeeBy not responding the owner was placing my property in harms way to allow [redacted] to file a mechanic's lienAfter I signed under duress [redacted] and [redacted] stop responding to the matter 3) Never saw any video to support her claim of installer going thru her drawers.The owner was offered to view video when he would come out for the replacement windowHe made promises that he would come out during the replacement and I told him he would see the video at that timeHe first stated the employee was fired then later the employee quitI sent him a second description of the events captured on videoHis employee asked to use restroom while I was outside with the other installerIn hind sight, I figured out why they promise a one day and then change to a two dayOn march 15,the dresser was in my guest bathroom in the drawer I had a valued item in the drawerDuring the March install I came inside and one installer had the bedroom door nearly closed, later I discovered an item missingOn that same day an installer was vacuuming my bedroom bent below the mattress with vacuum runningI came in the room he jumped up I would later discover the bins under my bed had been openedI sensed something was going on due to their extreme kindness and the way the installer were situated in my home One or two of them were roaming in my home while I was outside taking pictures of the other installer.It all came to full circle while watching the videos around March 30,the music kept going up and downThe reason the installers were going in and out of my office where the music was playing installing the trimThey lifted my plastic covers and open my closet doorshat why the installer was in the bedroom with the door nearly closed that's why the installer was bent by the bedsideI told the owner about it and that when things went down hillHe submitted an invoice on Aprileven though he told me he would wait until my replacement was complete He then stop respondingTwo letters from my attorney no response 4) From a business owner perspective, when someone is trying to put you out of business, yes communication does breakdownCommunication broke down when the owner had my signature on his paper invoiceEither [redacted] or both could file a mechanic's lein on my propertyThey used that as a scare tactic to get me to sign the invoice for a $that is now over $for twenty years.I was overcharged from day by Forrest Windows and my warranty intentionally voided.BelowMy windows one slider one story home $average neighborhood [redacted] windows one slider bi level $13, luxury neighborhood [redacted] windows bi level $12,luxury neighborhood*** and [redacted] have three times the windows yet they were charged under $14,I was robbed overcharged and warranty intentionally voided by an authorized dealer During the quote Forrest stated I didn't want to go with a window installer who is not authorized they could void your warrantyHe turns around and do the exact thing.During the quote February 17,I told Forrest that if these windows were over $I could not afford them, he returned a quote right at $with $for permitHe could not give me a ball park estimate he had to go back to the office and work the numbers to equal $7000.03/07/ [redacted] *** [redacted] ** [redacted] **GENR GENERAL PERMITS W/O PLAN REVIEWREPLACE (7) WINDOWS AND (1) SLIDER - LIKE FOR LIKE$7,FORREST ENTERPRISES Contractor [redacted] 03/07/ [redacted] *** [redacted] **GENR GENERAL PERMITS W/O PLAN REVIEWREPLACE (23) WINDOWS AND (1) SLIDER - LIKE FOR LIKE$13,FORREST ENTERPRISES Contractor *** ***03/29/ [redacted] WATERMAN MEADOWS / 59GENR GENERAL PERMITS W/O PLAN REVIEWREPLACE WINDOWS LIKE FOR LIKE SIZES$12,FORREST ENTERPRISES Contractor STACI M JOHNSOnThe owner only responded to [redacted] in May when they blacklisted him after my complaintHis business name was removed from [redacted] 's contractors listLater I informed [redacted] that Forrest was still using [redacted] logo and informationI was told he was on the watch listForrest has no intention of doing anything for me because my complaint removed his company from [redacted] 's list hence he is losing exposure.As of 11:a.mSeptember 15,there are contractors listed on [redacted] website for windows and Forrest windows is NOT included[redacted] /Forrest Windows do have their web page [redacted] He lured me by [redacted] 's lifetime warranty and his five year warrantyHe voided my warranty from day oneI do not believe that he do not use insulation on those million dollar home in his portfolioHe is in such a rush to get a new quote he is lying back and forth stringing customers alone and voiding their warrantyUsing the higher priced windows to compensate for his great work and the life time warranty.Had it not been for my video ,photo and the condensation forming within days I would have thought they did a great jobMaybe months or years would have passed when I would detect leaks Call [redacted] and learn the dealer improperly installed voided my warrantyBy that time the statute of limitation for contracts would have expired.I have filed a complaint against [redacted] for failing to respond when I asked if my warranty is valid or voided They are working against me because I figured out how they duped me.Forest Windows made a hefty fee for installing defective windows and no insulation [redacted] sold some windows and not liable for warranty [redacted] paid my loan of $which tripled to $over yearsMy home value has not increased, I am paying highway robbery prices for windows that will leak due to improper installation by an authorized dealerNow I am bogged down with complaints to file with different agencies to bring resolutionThis is where most consumers throw their hands up and take the robbery and watch other consumers fall victim as they didNot I , am warning the public of their evil doings to consumers[redacted] After he got paid he didn't send out a thank you ,he then scheduled the permit inspector without notifying meNo permit signed no warranty my home improvement cost me over $yet it has no value on my propertyI don't know how long it will take but this matter is headed to a civil arenaThe owner knows what homeowner to choose ,those with minimal access to lawyers and less likely to file a claim In other words, anyone taking a [redacted] loan must be desperate and dumb.My mistake was having a mediation with [redacted] and Forrest Windows and signing the paper invoice on March 21,2016.That was the nail in my coffin, they could now file a mechanics lein [redacted] did not want Forrest to reduce the invoice because that was less money in their pocket [redacted] is happy to hear me, state that the dealer did not uses insulation Insulation is not optional, there are different types of insulation but it is not optional it is requiredHence if an installer falls to use insulation they are voiding the warranty.Therefore Forrest Windows by the owner's statement on July 15,in the presence of [redacted] staff members and myselfStated he did not use foam because it bows and batting because it get wet.This statement alone should have had Forrest Windows removed from [redacted] contractor's listIn addition, when [redacted] learned of a dealer admitting and not using insulation of no kind their licensed should have been revokedBut with all the bold statements and actions of Forrest Windows [redacted] and [redacted] are still joined at the hip Why, because Forrest Windows has increased their bottom line.Forrest bilked me from day one with the quote then after he received the contract from [redacted] He then sent over more padding a five year warrantyThis was so I did not take any other bids from window installersAfter the three day contract expired, I was on the hook and all he had to do was reel me in.Nor [redacted] or [redacted] were responsible for his work, in other words he could do whatever he want to do and still be paidAll the time, I spent with [redacted] and [redacted] should have been spent filing the complaint at the contractors board All while this back and forth is going on Forrest continued to submit invoices for payment building a solid paper trail ripe for a mechanic's lienThen after mediation, [redacted] informs me that they represent both of us and we both have claims Making it known to me that Forrest could place a mechanic's lien on my property and I could file with the contractors boardLater my associate spoke with me about signing off to avoid the mechanic's lienAfter reading about California's mechanics lien I chose to signed under duress for [redacted] loan oppose to a mechanic's lienI have defective, high performance windows, with no warranty or insulation and no valueWhat a lucrative business scheme sell a life time warranty to consumers to support the inflated quotePad it with another five year warranty to get the consumer to sign the [redacted] pre loan approvalSecure notice to proceedWait the three day contract to expireInstall windows in record time with no insulation Get the consumer to sign off loan If complaints a rise, string the consumer intimidate with mechanic's lienConsumer is helpless, Consumer notice leaks down the road ,calls [redacted] [redacted] comes out to deny the claim and or offer a new install for window replacementConsumer is stuck three times the cost a bond on their property for replacement windows that do not have a warranty and installed improperly and possibly causing damage to the structure Forrest Windows will hear from the construction board and other agencies in the near future Because of his clean Revdex.com rating and [redacted] rating I chose this dealerA+ Revdex.com ACCREDITED SINCE 7/15/1999www.Revdex.com.org [redacted] Dealer of The Month - March [redacted] **aler of the Month - July [redacted] **aler of the Month - September 2015Best business of - OrangevaleAccording to Orangevale Chamber of Commerce Forrest Windows won a float prize not Best Business If Forrest Windows has not installed insulation in all of their projects then more consumers have been dupedSooner or later the windows will leak.I am following procedure in taking this matter through the tedious chain of authorityI was sold over priced ,defective windows that were not installed per manufacture by an authorized [redacted] deal with over years experience The installers threw my windows in a hurrySeven windows in three hours ,I was amazed at the installers and asked if this was a world recordBy not following the manufacture's instructions the installers finished loading ,removing ,installing, trimming and clean up in three hours for seven windows It was a rush sub par job The inflated quote also help deplete my [redacted] funds for more home improvement projectsAnyone who wants to know how much a particular [redacted] loan ...they need only to type in the address and it gives anyone the possible loan amount, This is how and why contractors inflate their priceBecause the consumers are locked in to using the approved listed contractors [redacted] speed the production process creating defective windowsI was denied a lifetime warranty because of my zip code and [redacted] fund This trio has found a niche market of unsuspecting consumers thinking or assuming they are paying for a life time warranty from a top notch dealer and manufacture.When in reality the consumer will pay three times the cost for sub par work by an authorized dealer and receive damaged and or defective windows with no warranty The only reminder the consumer have are the payments to pay for brand new replacement windows.They are mad because I am letting the public know what to expect [redacted]
Forrest Windows installed windows & a sliding door at Bettie Weatherspoon house at agreed contract price and in a professional mannerInstalled in agreed timeService needed on flawed glass and missing security bolt on door will be handled by service department of [redacted] Full Factory Warranty does applyFor this service or any other future factory service call [redacted] (ask for service) A call to the city of Elk Grove building department for final inspection should be callby homeowner in a timely manner [redacted] Sincerly [redacted] owner [redacted]
1) Full factory lifetime warranty does still apply, if she would let the service tech from the factory in her house She canceled two service dates.2) Her offer to pay a dollar a window and NOT bad mouth Forrest Windows, was unacceptable 3) Never saw any video to support her claim of installer going thru her drawers.4) From a business owner perspective, when someone is trying to put you out of business, yes communication does breakdown Thanks ***,Forrest Windows, Doors & ServicePh [redacted] Fax [redacted]
I am rejecting this response because:February 17,How is it that I could guess my window price$ and the owner could not give a ball park estimateBecause he inflated the price with a veteran's discount Giving discounts to veterans and seniors and stiffed me on the quoteAs of September16,none of the three permits pulled in March have been closed.The owner authorized an inspection after August 12,without my knowledge or consentMarch and no insulation was installed per the manufacture warrantyJuly 15,the owner stated he did not use foam or batting.By not installing per the manufactures installation he voided the warranty.The purpose of the $ proposal was to remove the windows and have a different company install windowsThe owner would get in return his windows Hence I do not have a lifetime warranty with [redacted] d.The owner inflated the cost of my project by making promises he did not deliver and voiding my warranty.The owner stopped responding to me except invoices April ,May an JuneJuly 15,the owner made promises he did not keepThe owner did not counter offer the $proposal In my opinion,Forrest Enterprises , Ygrene and Millgard all played a part in ripping me off I signed the invoice to avoid a mechanic's lien on my propertyI am not satisfied with the sub par work ,had it not been for video and photo I would have never known of the missing insulationI suspected on March 15,after the installer left they had been in my private space, On March 21,the installer was captured rambling through my underwear drawer it was not known until March 31,2016, I notified owner of my finding.On March 15,the dresser was in the guest bathroom with some valuable items in the drawerThose items were moved before March 21, On March 21,the installer asked to use the bathroom and went straight to the dresser only to find the items were movedApril 12,and August 18,the owner ignored two letters from my attorneyI chose an authorized dealer to install the windows per the manufacture instructions, I do not believe the owner does not use insulation in other high end projectsIn my opinion for the sub par work was to hurry up and move on to another jobIt would take years maybe before the windows showed leaksI filed my complaint with the Revdex.com because the owner is using his ratings and accolades to inflate prices and deceive customersOn his [redacted] d rating card the owner claims they are business of the year in Orangevale I contacted the Chamber of Commerce in Orangevale and was informed Forrest Enterprises won a float award and it was not for business of the yearI will continue to alert the public [redacted] about Forrest Enterprises and others who helped in stiffing meI paid for a warranty and permitAs of today I have no signed permit ,defected windows, no warranty and my personal space violated by the installers These matter are headed to Sacramento County Court before the statute of limitations expires and other agencies I deem necessary to inform and file complaints
Full factory lifetime warranty does still apply, if she would let the service tech from the factory in her house She canceled two service dates.I canceled one for construction rescheduled and the other one was because the owner voided my warranty.2) Her offer to pay a dollar a window and NOT bad mouth Forrest Windows, was unacceptable.The offer was to resubmit the invoice for $in return he would get the windows and I would not file any further complaintsHe did not counter offerOn July 15,he stated that he would do whatever I thought was fairI thought it would be fair since I needed have all the windows replaced and my privacy was violated by his employeeBy not responding the owner was placing my property in harms way to allow [redacted] to file a mechanic's lienAfter I signed under duress [redacted] and [redacted] stop responding to the matter 3) Never saw any video to support her claim of installer going thru her drawers.The owner was offered to view video when he would come out for the replacement windowHe made promises that he would come out during the replacement and I told him he would see the video at that timeHe first stated the employee was fired then later the employee quitI sent him a second description of the events captured on videoHis employee asked to use restroom while I was outside with the other installerIn hind sight, I figured out why they promise a one day and then change to a two dayOn march 15,the dresser was in my guest bathroom in the drawer I had a valued item in the drawerDuring the March install I came inside and one installer had the bedroom door nearly closed, later I discovered an item missingOn that same day an installer was vacuuming my bedroom bent below the mattress with vacuum runningI came in the room he jumped up I would later discover the bins under my bed had been openedI sensed something was going on due to their extreme kindness and the way the installer were situated in my home One or two of them were roaming in my home while I was outside taking pictures of the other installer.It all came to full circle while watching the videos around March 30,the music kept going up and downThe reason the installers were going in and out of my office where the music was playing installing the trimThey lifted my plastic covers and open my closet doorshat why the installer was in the bedroom with the door nearly closed that's why the installer was bent by the bedsideI told the owner about it and that when things went down hillHe submitted an invoice on Aprileven though he told me he would wait until my replacement was complete He then stop respondingTwo letters from my attorney no response 4) From a business owner perspective, when someone is trying to put you out of business, yes communication does breakdownCommunication broke down when the owner had my signature on his paper invoiceEither [redacted] or both could file a mechanic's lein on my propertyThey used that as a scare tactic to get me to sign the invoice for a $that is now over $for twenty years.I was overcharged from day by Forrest Windows and my warranty intentionally voided.BelowMy windows one slider one story home $average neighborhood [redacted] windows one slider bi level $13, luxury neighborhood [redacted] windows bi level $12,luxury neighborhood*** and [redacted] have three times the windows yet they were charged under $14,I was robbed overcharged and warranty intentionally voided by an authorized dealer During the quote Forrest stated I didn't want to go with a window installer who is not authorized they could void your warrantyHe turns around and do the exact thing.During the quote February 17,I told Forrest that if these windows were over $I could not afford them, he returned a quote right at $with $for permitHe could not give me a ball park estimate he had to go back to the office and work the numbers to equal $7000.03/07/ [redacted] *** [redacted] ** [redacted] **GENR GENERAL PERMITS W/O PLAN REVIEWREPLACE (7) WINDOWS AND (1) SLIDER - LIKE FOR LIKE$7,FORREST ENTERPRISES Contractor [redacted] 03/07/ [redacted] *** [redacted] **GENR GENERAL PERMITS W/O PLAN REVIEWREPLACE (23) WINDOWS AND (1) SLIDER - LIKE FOR LIKE$13,FORREST ENTERPRISES Contractor *** ***03/29/ [redacted] WATERMAN MEADOWS / 59GENR GENERAL PERMITS W/O PLAN REVIEWREPLACE WINDOWS LIKE FOR LIKE SIZES$12,FORREST ENTERPRISES Contractor STACI M JOHNSOnThe owner only responded to [redacted] in May when they blacklisted him after my complaintHis business name was removed from [redacted] 's contractors listLater I informed [redacted] that Forrest was still using [redacted] logo and informationI was told he was on the watch listForrest has no intention of doing anything for me because my complaint removed his company from [redacted] 's list hence he is losing exposure.As of 11:a.mSeptember 15,there are contractors listed on [redacted] website for windows and Forrest windows is NOT included[redacted] /Forrest Windows do have their web page [redacted] He lured me by [redacted] 's lifetime warranty and his five year warrantyHe voided my warranty from day oneI do not believe that he do not use insulation on those million dollar home in his portfolioHe is in such a rush to get a new quote he is lying back and forth stringing customers alone and voiding their warrantyUsing the higher priced windows to compensate for his great work and the life time warranty.Had it not been for my video ,photo and the condensation forming within days I would have thought they did a great jobMaybe months or years would have passed when I would detect leaks Call [redacted] and learn the dealer improperly installed voided my warrantyBy that time the statute of limitation for contracts would have expired.I have filed a complaint against [redacted] for failing to respond when I asked if my warranty is valid or voided They are working against me because I figured out how they duped me.Forest Windows made a hefty fee for installing defective windows and no insulation [redacted] sold some windows and not liable for warranty [redacted] paid my loan of $which tripled to $over yearsMy home value has not increased, I am paying highway robbery prices for windows that will leak due to improper installation by an authorized dealerNow I am bogged down with complaints to file with different agencies to bring resolutionThis is where most consumers throw their hands up and take the robbery and watch other consumers fall victim as they didNot I , am warning the public of their evil doings to consumers[redacted] After he got paid he didn't send out a thank you ,he then scheduled the permit inspector without notifying meNo permit signed no warranty my home improvement cost me over $yet it has no value on my propertyI don't know how long it will take but this matter is headed to a civil arenaThe owner knows what homeowner to choose ,those with minimal access to lawyers and less likely to file a claim In other words, anyone taking a [redacted] loan must be desperate and dumb.My mistake was having a mediation with [redacted] and Forrest Windows and signing the paper invoice on March 21,2016.That was the nail in my coffin, they could now file a mechanics lein [redacted] did not want Forrest to reduce the invoice because that was less money in their pocket [redacted] is happy to hear me, state that the dealer did not uses insulation Insulation is not optional, there are different types of insulation but it is not optional it is requiredHence if an installer falls to use insulation they are voiding the warranty.Therefore Forrest Windows by the owner's statement on July 15,in the presence of [redacted] staff members and myselfStated he did not use foam because it bows and batting because it get wet.This statement alone should have had Forrest Windows removed from [redacted] contractor's listIn addition, when [redacted] learned of a dealer admitting and not using insulation of no kind their licensed should have been revokedBut with all the bold statements and actions of Forrest Windows [redacted] and [redacted] are still joined at the hip Why, because Forrest Windows has increased their bottom line.Forrest bilked me from day one with the quote then after he received the contract from [redacted] He then sent over more padding a five year warrantyThis was so I did not take any other bids from window installersAfter the three day contract expired, I was on the hook and all he had to do was reel me in.Nor [redacted] or [redacted] were responsible for his work, in other words he could do whatever he want to do and still be paidAll the time, I spent with [redacted] and [redacted] should have been spent filing the complaint at the contractors board All while this back and forth is going on Forrest continued to submit invoices for payment building a solid paper trail ripe for a mechanic's lienThen after mediation, [redacted] informs me that they represent both of us and we both have claims Making it known to me that Forrest could place a mechanic's lien on my property and I could file with the contractors boardLater my associate spoke with me about signing off to avoid the mechanic's lienAfter reading about California's mechanics lien I chose to signed under duress for [redacted] loan oppose to a mechanic's lienI have defective, high performance windows, with no warranty or insulation and no valueWhat a lucrative business scheme sell a life time warranty to consumers to support the inflated quotePad it with another five year warranty to get the consumer to sign the [redacted] pre loan approvalSecure notice to proceedWait the three day contract to expireInstall windows in record time with no insulation Get the consumer to sign off loan If complaints a rise, string the consumer intimidate with mechanic's lienConsumer is helpless, Consumer notice leaks down the road ,calls [redacted] [redacted] comes out to deny the claim and or offer a new install for window replacementConsumer is stuck three times the cost a bond on their property for replacement windows that do not have a warranty and installed improperly and possibly causing damage to the structure Forrest Windows will hear from the construction board and other agencies in the near future Because of his clean Revdex.com rating and [redacted] rating I chose this dealerA+ Revdex.com ACCREDITED SINCE 7/15/1999www.Revdex.com.org [redacted] Dealer of The Month - March [redacted] **aler of the Month - July [redacted] **aler of the Month - September 2015Best business of - OrangevaleAccording to Orangevale Chamber of Commerce Forrest Windows won a float prize not Best Business If Forrest Windows has not installed insulation in all of their projects then more consumers have been dupedSooner or later the windows will leak.I am following procedure in taking this matter through the tedious chain of authorityI was sold over priced ,defective windows that were not installed per manufacture by an authorized [redacted] deal with over years experience The installers threw my windows in a hurrySeven windows in three hours ,I was amazed at the installers and asked if this was a world recordBy not following the manufacture's instructions the installers finished loading ,removing ,installing, trimming and clean up in three hours for seven windows It was a rush sub par job The inflated quote also help deplete my [redacted] funds for more home improvement projectsAnyone who wants to know how much a particular [redacted] loan ...they need only to type in the address and it gives anyone the possible loan amount, This is how and why contractors inflate their priceBecause the consumers are locked in to using the approved listed contractors [redacted] speed the production process creating defective windowsI was denied a lifetime warranty because of my zip code and [redacted] fund This trio has found a niche market of unsuspecting consumers thinking or assuming they are paying for a life time warranty from a top notch dealer and manufacture.When in reality the consumer will pay three times the cost for sub par work by an authorized dealer and receive damaged and or defective windows with no warranty The only reminder the consumer have are the payments to pay for brand new replacement windows.They are mad because I am letting the public know what to expect [redacted]
Forrest Windows installed windows & a sliding door at Bettie Weatherspoon house at agreed contract price and in a professional mannerInstalled in agreed timeService needed on flawed glass and missing security bolt on door will be handled by service department of [redacted] Full Factory Warranty does applyFor this service or any other future factory service call [redacted] (ask for service) A call to the city of Elk Grove building department for final inspection should be callby homeowner in a timely manner [redacted] Sincerly [redacted] owner [redacted]
1) Full factory lifetime warranty does still apply, if she would let the service tech from the factory in her house She canceled two service dates.2) Her offer to pay a dollar a window and NOT bad mouth Forrest Windows, was unacceptable 3) Never saw any video to support her claim of installer going thru her drawers.4) From a business owner perspective, when someone is trying to put you out of business, yes communication does breakdown Thanks ***,Forrest Windows, Doors & ServicePh [redacted] Fax [redacted]