Sun Newspapers

I apologize for the lack of service and them not redelivering once you called I will have our accounting folks issue you a refund check of $ It will take a few weeks because they are processed out of state.Thank you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

MrB [redacted] We do apologize for delivering the wrong paper Once in a while the wrong edition gets mixed in a bundle of papers I credited your account for copies since this happened in February as well I will send a note out to the carrier as well Thank you

I have extended your Sunday PD through to July 27, That is when your Sun News subscription is set to expire.Thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** Sunday Plain Dealer is to be complimentary till July 27,as per invoice dated 7/12/2017. THANK YOU!

Company responded via phone: The subscription was canceled on May 19, and a refund was issued for $ It may take 5-business days for the refund A check will be mailed to the consumer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I apologize for the lack of service and them not redelivering once you called.  I will have our accounting folks issue you a refund check of $2.25.  It will take a few weeks because they are processed out of state.Thank you

[A default letter...

is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I'M NOT GOING TO CALL TO CANCEL SINCE SUN NEWS REPEATEDLY DELIVERS THE WRONG PAPER
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I'LL WAIT FOR THE REFUND CHECK
Regards,
[redacted]

Mr. B[redacted]
We do apologize for delivering the wrong paper.  Once in a while the wrong edition gets mixed in a bundle of papers.  I credited your account for 2 copies since this happened in February as well.  I will send a note out to the carrier as well.
Thank you

I have extended your Sunday PD through to July 27, 2018.  That is when your Sun News subscription is set to expire.Thank you

Company responded via phone:Sun Newspapers would like to receive a call from the consumer directly to cancel the subscription.  Notations have been made in the account that cancellation would be retroactive to May 1 and the consumer would receive a refund once the subscription is cancelled by...

[redacted].  He may reach the company at 216-515-2002.