Sun Services Air Conditioning Heating Refrigeration

On 7-14-2014, our technician ***, went to Mr***' home (which is for sale) on [redacted] in [redacted] and found multiple issues with his HVAC system (please see invoice [redacted] in attachments) [redacted] was able to make contact with his realtor and left a message on what needed to be doneHe was then given Mr***' phone number to explain the repairs neededHe left Mr [redacted] a message as he did not answerWe did not proceed with any work at that time Mr [redacted] called back the following morning and gave us the approval to do the work We procured the circuit breaker for his home and returned to replace the breaker that afternoon and made sure the system was operational Mr [redacted] was contacted for payment after the repair and payment was given via credit/debit card at that time Mr [redacted] was quoted $for the repair (see work order attached) and was written up as $on the invoice I can credit Mr [redacted] the $back since those numbers did not match We have [redacted] GPS tracking devices on all of our vehicles and ***'s time is shown below: 7-14-"ignition off" @ 4:09pm [redacted] *** 7-14-"ignition on" @ 6:10pm [redacted] = hours and minute 7-15-"ignition off" @ 3:07pm [redacted] 7-15-"ignition on" @ 3:49pm [redacted] = minutes There is also his time for the specific procurement of Mr***' circuit breaker which we had to go get and come back 7-15-= hour ***'s total time to repair Mr***' HVAC system was hours and minutes Removing the part from the amount charged to Mr***, the labor amount was fairly calculated at only $per hour as our street rate is $per hourHe actually savedMr [redacted] around $As for the price of the breaker in question, the breaker portion of the bill (part only) was $ This shown above displays the 'breakdown' Mr [redacted] was inquiring about and hopefully clears up any misunderstandingsThank you for allowing me the opportunity to respond Please reply that this response was received in its entirety Best regards, [redacted] - Owner of Sun Services Air Conditioning