Sun Valley Climate-Controlled Self Storage

Ok, we will accept your counterofferof $worth of storage (based on availability with respective pricing shown at at sunvalleystorage.com to be used in the next six months months effective now through the value term of the rental, (not to extend past 8/31/2018)? For example, a 5x5xunit would qualify you for months of storage rental? Depending on which units are available and their respective size and value, this equals or exceeds the $value you are seeking? Additionally, we will refund,your credit card $? In return, you will agree to rescind and remove all existing negative comments/reviews now and in the future regarding this issue.?

Ok, we will accept your counterofferof $worth of storage (based on availability with respective pricing shown at at sunvalleystorage.com to be used in the next six months months effective now through the value term of the rental, (not to extend past 8/31/2018) For example, a 5x5xunit would qualify you for months of storage rental Depending on which units are available and their respective size and value, this equals or exceeds the $value you are seeking Additionally, we will refund,your credit card $ In return, you will agree to rescind and remove all existing negative comments/reviews now and in the future regarding this issue.

I am rejecting this response because:
I will accept the offer as written with one adjustmentThe offer allowed the timeframe to be no later than 8/31/I am asking that the offer allow a time frame of no later than 9/30/2018.If I use the storage offer I would likely need storage from the end of March - November We would be storing patio furniture in the off season while we return to Canada.

Please see the attached relevant terms of tenancy specific to the ***'s party vehicle rentalWe are pleased to extend the ***s an additional offer of $account refund? Additionally, they can also utilize a free month of future vehicle OR self storage with us, (a combined value of up to
$500)? Please advise us if they would like the refund made to their original charge card, or we would be happy to Venmo or Paypal them directly if they preferThank you and all the best in the new year.?