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Sunburst Shutters & Window Fashions

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Sunburst Shutters & Window Fashions Reviews (4)

Hello ,My Name is [redacted]  [redacted] owner of Air Experts Inc. Air Experts is the service provider for the [redacted] , both the [redacted] and Air Experts are all about making the customer a happy satisfied customer that will refer us to friends,neighbors and relatives. [redacted] will be...

getting the gift cards promised , there was a error in there [redacted] lead # which was missing  a 1 which has been taken care of like my team has already explained to customer. Reading there complaint its sounds like customer is looking for instant gift cards which will not happen like any consumer offer/gift card/rebate offer to customers there is a typically a  pprox 4-6 weeks before they will receive gift cards.This expectation was set by our sales men  to [redacted] but it sounds like his office staff is handling paperwork for our project.Air Experts will forward all emails from [redacted] corp confirming this issue has been addressed . I will make a personal call to customer as well reassuring that [redacted] will be recieving his gift cards. I will scan in all [redacted] emails and send to Revdex.com for the record tomorrow from my Desktop .Thank you and have a great evening,

We have used Sunburst Shutters a couple of times. They are the best. Greg has been courteous, professional, and very helpful. When you need shutters, blinds, or just some advice for repairs, call Greg 480-413-0775

I am rejecting this response because: The proper number was given and entered, however we still are unable to process as of today.I have been told on multiple occasions that it has been taken care of , and in fact was told "don't worry you'll get your money".

At this time, I have NOT been contacted directly by Sunburst Shutters & Window Fashions regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 I have not been contacted by anyone from Sunburst...

Shutters. 
 
 
 
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Sincerely,
[redacted]

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Address: 22 Van Buren Avenue, Floral Park, New York, United States, 11001-2011

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