Customer hired us to mow his grass only, no trimming. After the first visit he called me and said we killed his trees and wanted cash to replace them. 1. The trees are not near the grass.2. My employee truck foreman Chris M[redacted] has been with me 5 years and said he didn't go near them.3. The kind...
of damage could not have been from a weed wacker. 4. The trees are not dead at all and don't need to be replaced. 5. He is only interested in getting cash and not having us replace them. 6. I stopped returning his calls because he called me 5-10 times a day. 7. Called me from several different numbers with fake estimates trying to get me to go fake addresses or surprise us there. 8. Threatened to come to my house after he looked up our addresses. 9. He originally claimed one tree damaged, now it has turned to 3 in this complaint. We service 300 regular customers in the east valley and I have built a good reputation over 10 years. I regularly pay for damage from any accidents, broken windows etc. but I'm not responsible for this.
Customer hired us to mow his grass only, no trimming. After the first visit he called me and said we killed his trees and wanted cash to replace them. 1. The trees are not near the grass.2. My employee truck foreman Chris M[redacted] has been with me 5 years and said he didn't go near them.3. The kind...
of damage could not have been from a weed wacker. 4. The trees are not dead at all and don't need to be replaced. 5. He is only interested in getting cash and not having us replace them. 6. I stopped returning his calls because he called me 5-10 times a day. 7. Called me from several different numbers with fake estimates trying to get me to go fake addresses or surprise us there. 8. Threatened to come to my house after he looked up our addresses. 9. He originally claimed one tree damaged, now it has turned to 3 in this complaint. We service 300 regular customers in the east valley and I have built a good reputation over 10 years. I regularly pay for damage from any accidents, broken windows etc. but I'm not responsible for this.