Hi Maria;I was out of stat since 08/27/16 (there was no reception to send or receive emails) I thought I had sent this email prior expiration date.. I hope it's not too late to reopen my case.Johns story has changed multiple times, he is attempting to manipulate me and now the Revdex.com. First, I called John (owner) one week after my trip, telling him of my car's engine being destroyed during my trip due to running out of oil, on (05/16/16) NOT 6 weeks after as he claims (refer to attached T-mobile statement)Second, soon after I inform him of the engine failure he sends his mechanic to check the cause of damage, he then says: the reason of the car running out of oil was due to oil leak that was going on for long time, then I stated that means your shop failed to diagnose the oil leak during my checkup. Then I did not hear back from him for a few weeks, when I finally speak to him with my son, he says that he told me of oil leak after inspection but I wanted to save money and decided not to repair it. Then I asked him, If this was the case why wasn't this on my invoice? He said it was done verbally. (Voice recording to confirm this facts).Another false fact is that John never said he'll fix my car but claimed it's not his shop's faults.I sincerely hope you can assist me in this case to protect Revdex.com of AZ reputation and a consumer like me.Thank you,
[redacted]
To whom it may concern, Miss [redacted] has had an unfortunate engine failure in her car and is looking for someone to pay for it. Her car has over 200,000 miles on it and problems like this happen sometimes even when the oil is full. I don`t know what happened with her car because when I finally got a chance to look at the car the engine was out and in the back of the car. Sun Dance Auto Service offered to repair Miss Kim`s car at cost and she chose to have someone else repair her car. Miss [redacted] drove her car out of state on vacation. Cars with high miles will burn more oil at higher speeds. I also don`t know when or how bad the rear main oil seal leak was after she left my shop. Miss [redacted] drove over 12 or 1300 miles after leaving Sun Dance Auto. I`m sorry Miss [redacted] has had this unfortunate problem. Sun Dance tried to help miss [redacted] but she wouldn`t accept it. I showed miss [redacted] where my tech replaced her light bulbs and where her panel was supposedly left loose. My tech didn`t need to remove the panel in question to replace the bulb that he replaced. She didn`t want to hear what I was saying. Sun Dance Auto is not responsible for what happened to miss Kim`s engine. Sun Dance Auto will bend over backwards to try and resolve problems like these but will not pay for something that we didn`t cause.Thank You John Owner of Sun Dance Auto Service
Hi Maria;I was out of stat since 08/27/16 (there was no reception to send or receive emails) I thought I had sent this email prior expiration date.. I hope it's not too late to reopen my case.Johns story has changed multiple times, he is attempting to manipulate me and now the Revdex.com. First, I called John (owner) one week after my trip, telling him of my car's engine being destroyed during my trip due to running out of oil, on (05/16/16) NOT 6 weeks after as he claims (refer to attached T-mobile statement)Second, soon after I inform him of the engine failure he sends his mechanic to check the cause of damage, he then says: the reason of the car running out of oil was due to oil leak that was going on for long time, then I stated that means your shop failed to diagnose the oil leak during my checkup. Then I did not hear back from him for a few weeks, when I finally speak to him with my son, he says that he told me of oil leak after inspection but I wanted to save money and decided not to repair it. Then I asked him, If this was the case why wasn't this on my invoice? He said it was done verbally. (Voice recording to confirm this facts).Another false fact is that John never said he'll fix my car but claimed it's not his shop's faults.I sincerely hope you can assist me in this case to protect Revdex.com of AZ reputation and a consumer like me.Thank you,
[redacted]
To whom it may concern, Miss [redacted] has had an unfortunate engine failure in her car and is looking for someone to pay for it. Her car has over 200,000 miles on it and problems like this happen sometimes even when the oil is full. I don`t know what happened with her car because when I finally got a chance to look at the car the engine was out and in the back of the car. Sun Dance Auto Service offered to repair Miss Kim`s car at cost and she chose to have someone else repair her car. Miss [redacted] drove her car out of state on vacation. Cars with high miles will burn more oil at higher speeds. I also don`t know when or how bad the rear main oil seal leak was after she left my shop. Miss [redacted] drove over 12 or 1300 miles after leaving Sun Dance Auto. I`m sorry Miss [redacted] has had this unfortunate problem. Sun Dance tried to help miss [redacted] but she wouldn`t accept it. I showed miss [redacted] where my tech replaced her light bulbs and where her panel was supposedly left loose. My tech didn`t need to remove the panel in question to replace the bulb that he replaced. She didn`t want to hear what I was saying. Sun Dance Auto is not responsible for what happened to miss Kim`s engine. Sun Dance Auto will bend over backwards to try and resolve problems like these but will not pay for something that we didn`t cause.Thank You John Owner of Sun Dance Auto Service