Sundown Gun Shop

In response to the complaint lodged against my Co, to my recollection, I have never received a Phone call, Phone message or written correspondence from the gentlemenI could not find a receipt with his name on it for magazines for the [redacted] ***It is possible that I double receipted this gentleman (giving merchant copy & costumer copy to costumer), or that he was part of a larger group purchaseBut as that person is only referred to as another fellow (is that his given name)If this gentleman is capable of opening the box the firearm came in, he would see that a magazine is included with the firearmHe will not be receiving a refund for the firearm, as there is not defect in that firearm, and furththere were a defect, it would be a warranty issue with the manufacturerI have however ordered magazines for this individual, (even though I have no record of this sale) and will mail them this week to the address providedI have never been confronted by [redacted] or his imaginary friends at any gun showIf his imaginary friend has a receipt, he, she, they can either have their magazines delivered to them, or a refund for the magazinesI have just spent over $100.00, for the magazines with shipping, I don’t know where $came from- Further I have never used shipping order #'s in my co., with over years in retail sales, receipts onlyWe have always settled complaint amicablyHere are several suggestions for the Revdex.com, maybe you can make a new branch called the BCB, Better Consumer Bureau, which might help small Businesses in there trying timesThe BCB could ask important questions like:1-What date did you call on?2-What # did you call?3-Who did you call?4-Who did you speak to?5-Did you send written correspondence, do you have a copy?6-Do you have a receipt?7-What are the names of your imaginary friends.Sincerely, John T

November 26, 2014Well [redacted] , I find myself confronted with (another fellow)To bad the Mn from the beginning of the month didn't just give me this Jack [redacted] Name, and I could have saved myself some shippingOnce again no receipt, no Phone call, no written correspondence, once again I will spend over $100.00, covering this alleged $orderThere will be no return of funds, as the product is not defective, these customers areWarranties are expressed by Manufacturers not sales peopleIt is apparent to me, as it should be to the Revdex.com, that both of the Jack [redacted] have a little to much time on there handsThey could have simply called, and if they had receipts, these items would have been delivered at any convenient show.John T

Update 4 months after placed gun order ($3000 two guns) , John Tidd is a total Con job and waste of life. Promises up and down, overpromises never delivers. Claims to be a gun show promotor and FFL, but "only answers phone at the start of the week...On wednesday from 12-2". If only that were true...

Not even a return phone call after he took my money, He spoke to my friend who was less demanding than I was for an order update and yelled at my friend about me, even though he never returned a call from me. Phone is usually off and when its on (rings), he lets it go to voicemail. Has no business cards, Only his useless website with his "personal" phone number which is all over the internet.

Not even worthy of a "terrible" business man, he is a total con artist. WIll not deliver, will not return calls, lies and has a new excuse everytime he spoke (to my friend regarding our orders). Stay away, save yourself the stress.

Had to take legal action to get money back as his phone was always off and never returned my calls.

This is the only way I can get back at this fraudster, to alert others to stay away. The worst things from other reviews about their experiences, I have experienced myself. Do not trust this man, he will take your money and run, dont believe a word he says. He alsy tries to be manipulative in his words, always repeating "youll be happy I promise well be doing business for a long time etc" to my friend regardless of our frustration.

Stay away from a snake like this

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Refund was received, though my account of events is different it is no longer relevant to follow up
Regards,
*** ***

May 15, ** *** purchased a Rifle from me on 7/1/This Firearm was sold to *** *** with his advance knowledge that the Gun would have to be modified to NJ specifications, permanently altering the FirearmThese modifications cost me 80.00, which I paid for *** *** gratisI also
paid his Sales Taxes, State Fees and paper work for himThe Firearm was then ready for *** ***, to pick up six weeks later.It should be noted that all of *** ***s command in two Police Departments picked up their Firearms without problems.Months after the Firearms was completed, *** *** who had not picked the Gun up, canceled the orderEven though I was now stuck with a nearly $1,000.00, Firearm,that had been modified to *** ***s specs, I agreed to give *** *** a full refund.Several days after my conversation with *** ***, I received a call on my voice mail, it said simply: *** if you haven't sold that Gun, I will take it, ***.I was under the assumption, that *** *** had decided to accept the Firearm after allSeveral weeks went by, and I did not hear from *** ***.While I was away on a promotional event, I received a call from *** ***, asking for his funds, I told him, that he had called and asked for me to hold the GunHe said that was not himI instructed my Wife to get the refund check to *** ***Regrettably the check did not get out until I returned from my promotional event.The Better Business correspondence crossed the out going refund check in the mail.Two things should be noted here, all or so members of both Police Deptreceived their Guns without incident within weeks of their order, including all custom work*** ***s Gun was completed within the same time frame, he could have picked his Gun up @ any Gun Show we attend, which is about every weekend, and is also where most of his commands picked theirs up, or simply stopped by my Shop.Sincerely

Horrible business owner. Never received My rifle and have been told every week for the past two months that he needs one more week. He also refuses to give me my money back. I will be taking legal action. I will also be warning people that try to buy guns from him at future shows that I will attend. He always has an excuse.

November 26, 2014Well [redacted], I find myself confronted with (another fellow). To bad the Mn from the beginning of the month didn't just give me this Jack [redacted] Name, and I could have saved myself some shipping. Once again no receipt, no Phone call, no written correspondence, once again I...

will spend over $100.00, covering this alleged $68.00 order. There will be no return of funds, as the product is not defective, these customers are. Warranties are expressed by Manufacturers not sales people. It is apparent to me, as it should be to the Revdex.com, that both of the Jack [redacted] have a little to much time on there hands. They could have simply called, and if they had receipts, these items would have been delivered at any convenient show.John T

In response to the complaint lodged against my Co, to my recollection, I have never received a Phone call, Phone message or written correspondence from the gentlemen. I could not find a receipt with his name on it for 4 magazines for the [redacted]. It is possible that I double receipted this...

gentleman (giving merchant copy & costumer copy to costumer), or that he was part of a larger group purchase. But as that person is only referred to as another fellow (is that his given name). If this gentleman is capable of opening the box the firearm came in, he would see that a magazine is included with the firearm. He will not be receiving a refund for the firearm, as there is not defect in that firearm, and further-if there were a defect, it would be a warranty issue with the manufacturer. I have however ordered 4 magazines for this individual, (even though I have no record of this sale) and will mail them this week to the address provided. I have never been confronted by [redacted] or his imaginary friends at any gun show. If his imaginary friend has a receipt, he, she, they can either have their magazines delivered to them, or a refund for the magazines. I have just spent over $100.00, for the 4 magazines with shipping, I don’t know where $68.00 came from. - Further I have never used shipping order #'s in my co., with over 35 years in retail sales, receipts only. We have always settled complaint amicably. Here are several suggestions for the Revdex.com, maybe you can make a new branch called the BCB, Better Consumer Bureau, which might help small Businesses in there trying times. The BCB could ask important questions like:1-What date did you call on?2-What # did you call?3-Who did you call?4-Who did you speak to?5-Did you send written correspondence, do you have a copy?6-Do you have a receipt?7-What are the names of your imaginary friends.Sincerely,
 John T

Review: I paid $68.00 for 4 magazines for a [redacted] rifle on December 29, 2012. I never received the product. Despite several calls by me to the business voicemail, they have never called back. Another fellow who paid at the same time as myself has not recieved his either and confronted the owner at a gun show and was told that he would soon recieve the product but that was more than 6 months ago.

There are other businesses currently selling this product and they have availability, so that is not a valid excuse.Desired Settlement: Either deliver my order or return my money for the whole order, the rifle has not been used yet.

Business

Response:

In response to the complaint lodged against my Co, to my recollection, I have never received a Phone call, Phone message or written correspondence from the gentlemen. I could not find a receipt with his name on it for 4 magazines for the [redacted]. It is possible that I double receipted this gentleman (giving merchant copy & costumer copy to costumer), or that he was part of a larger group purchase. But as that person is only referred to as another fellow (is that his given name). If this gentleman is capable of opening the box the firearm came in, he would see that a magazine is included with the firearm. He will not be receiving a refund for the firearm, as there is not defect in that firearm, and further-if there were a defect, it would be a warranty issue with the manufacturer. I have however ordered 4 magazines for this individual, (even though I have no record of this sale) and will mail them this week to the address provided. I have never been confronted by [redacted] or his imaginary friends at any gun show. If his imaginary friend has a receipt, he, she, they can either have their magazines delivered to them, or a refund for the magazines. I have just spent over $100.00, for the 4 magazines with shipping, I don’t know where $68.00 came from. - Further I have never used shipping order #'s in my co., with over 35 years in retail sales, receipts only. We have always settled complaint amicably. Here are several suggestions for the Revdex.com, maybe you can make a new branch called the BCB, Better Consumer Bureau, which might help small Businesses in there trying times. The BCB could ask important questions like:1-What date did you call on?2-What # did you call?3-Who did you call?4-Who did you speak to?5-Did you send written correspondence, do you have a copy?6-Do you have a receipt?7-What are the names of your imaginary friends.Sincerely, John T

Review: On December 29, 2012, I purchased a [redacted] 715T from John T[redacted], the owner of Sundown Gun Shop at a gun show in Oaks, PA. I also ordered and paid for 4 additional magazines from John. He said he would have to order them and would ship them to me as soon as they came in. I have called him several times and also seen him at other gun shows. Each time, I get the same answer: the magazines are coming in and I am filling the orders as I get them. "You're at the top of the list."

I know he now has them, as my friend and I each purchased the same rifle and ordered and paid for 4 additional magazines at the same time at the gun show. My friend received his magazines on November 7, 2014, shortly after filing a complaint with the Revdex.com. It seems apparent that the owner has the magazines, but is ignoring people like me who have paid for the items and are waiting almost 2 years.

I am hopeful of the same result.Desired Settlement: Either deliver the 4 magazines which I paid for in the next week, or refund me the $400 I paid for the rifle and magazines and I'll return the rifle. It's brand new and has never been taken out of the box. Without the additional magazines, the rifle is not worth owning.

Business

Response:

November 26, 2014Well [redacted], I find myself confronted with (another fellow). To bad the Mn from the beginning of the month didn't just give me this Jack [redacted] Name, and I could have saved myself some shipping. Once again no receipt, no Phone call, no written correspondence, once again I will spend over $100.00, covering this alleged $68.00 order. There will be no return of funds, as the product is not defective, these customers are. Warranties are expressed by Manufacturers not sales people. It is apparent to me, as it should be to the Revdex.com, that both of the Jack [redacted] have a little to much time on there hands. They could have simply called, and if they had receipts, these items would have been delivered at any convenient show.John T

Review: I ordered a rifle from this shop in July of 2013. $750 was charged to my credit card. After several months I had still not received the rifle. For the past 2 months the owner has been saying he will send me a check with the refund for the full $750 which I have yet to receive. The owner [redacted] keeps on telling me he mailed the check but I have never received it.Desired Settlement: I would like my $750 back.

Business

Response:

May 15, 2014[redacted] purchased a Rifle from me on 7/1/13. This Firearm was sold to [redacted] with his advance knowledge that the Gun would have to be modified to NJ specifications, permanently altering the FirearmThese modifications cost me 80.00, which I paid for [redacted] gratis. I also paid his Sales Taxes, State Fees and paper work for him. The Firearm was then ready for [redacted], to pick up six weeks later.It should be noted that all of [redacted]s command in two Police Departments picked up their Firearms without problems.Months after the Firearms was completed, [redacted] who had not picked the Gun up, canceled the order. Even though I was now stuck with a nearly $1,000.00, Firearm,that had been modified to [redacted]s specs, I agreed to give [redacted] a full refund.Several days after my conversation with [redacted], I received a call on my voice mail, it said simply: [redacted] if you haven't sold that Gun, I will take it, [redacted].I was under the assumption, that [redacted] had decided to accept the Firearm after all. Several weeks went by, and I did not hear from [redacted].While I was away on a promotional event, I received a call from [redacted], asking for his funds, I told him, that he had called and asked for me to hold the Gun. He said that was not him. I instructed my Wife to get the refund check to [redacted]. Regrettably the check did not get out until I returned from my promotional event.The Better Business correspondence crossed the out going refund check in the mail.Two things should be noted here, all 20 or so members of both Police Dept. received their Guns without incident within 8 weeks of their order, including all custom work. [redacted]s Gun was completed within the same time frame, he could have picked his Gun up @ any Gun Show we attend, which is about every weekend, and is also where most of his commands picked theirs up, or simply stopped by my Shop.Sincerely

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Refund was received, though my account of events is different it is no longer relevant to follow up.

Regards,