Sunflower Wish

I ordered 2 bras on January 28,2020. I paid almost $40. My order number is 12410. According to their automated phone system (I have not, as of yet, been able to reach a person on the phone or through email), it takes 4-6 fees days to process and 10-12 days fees days to ship. They have me a tracking number which doesn't work (nothing to track) every time I email them, I get an automated response that they are looking into it but as of yet nothing has come from it. I cannot find who owns this website. I am moving and highly doubt I will EVER get my products, therefore, I have requested my money back to no avail. I do not know my recourse. All I see on Facebook is complaints. This is a very expensive lesson. I live on a very limited income (I am disabled).