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Sunland Camera Center

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Sunland Camera Center Reviews (2)

Review: Sept 2013 I took a camera to Sunland to have it repaired. The camera was sent off to Portland, Oregon. I have checked numerous times with the business with no answer as to if it could be repaired.

In Feb I went to the business and requested the camera be returned to me. The lady told me she would contact the man in Portland. I never received an answer. I have been stopping by the business

at least once a month since and there is a note in the window referring to a fall and the store would not be open that week. I have tried to call the business and get a constant busy signal. I called a cell

phone number I believe is for the lady and left a message on the voice mail. Again no response.

I would like to have the camera returned to me.

Thank youDesired Settlement: Camera returned

Review: I contacted Sunland Camera to inquire about repairing my Pentax digital camera. I was told to mail it to Sunland Camera, [redacted], and to include $28.00 to have the camera evaluated and an estimate provided for repairs. On 11/1/2013 I mailed a Pentax digital camera to Sunland Camera for repair via registered mail. The package was sent and there was USPS conformation of receipt. The $28.00 was cashed on 11/16/2014. I have probably made over 100 phone calls business, and usually I cannot get an answer or message on their business phone [redacted] I finally made many phone contact with Sunland Camera around 12/04/2013. I was told that the cost to repair the camera would be $205.00, and that they would attempt to have it repaired before Christmas. On 12/06/13 I sent a check for $205.00 dollars, and banking documents confirm that check was cashed.

Since that time, I have called so many times I have lost track. The phone does not go to voice mail, and it will continue ringing until I hang up. I did make phone contact on one occasion in January, and the person on the phone expressed some problems with her health and the status of the person repairing the camera. I clearly indicated I wanted the camera repaired. During the week of 2/17/2014 I sent a letter via certified mail to Sunland Camera. In this letter I made it clear that I wanted my camera repaired and returend by 3/5/2014, or the camera returned and my payments/costs (of $233.00 plus mail delivery fees) returned by 3/5/14. I informed them that I would be filing a complaint with the Revdex.com. I have called them dozens of times since 2/17/14 and have not made any contact with them.

I also traveled to 254 Williams Blvd on 2/13/14 in an attempt to visit their business. This business appeared to be nothing more than a store front in a strip mall. I spoke to staff in an adjacent business, and they indicated that it is very rare for employees or business owners to be in the store.

It is now 3/6/14, and four months have elapsed since I first sent Sunland Camera my camera and the money to evaluate and repair my camera. I am unable to contact them at this time, and they still have my digital camera, and have cashed 2 checks from me totaling $233.00.

I have spoken to the same female staff member on the rare occasions that I have made phone contact. She has not provided me with a name. She has an accent indicating that she is not a native speaker of English. She made references to the individual who would repair the camera as a male.Desired Settlement: My first request is to have my Pentax camera (valued at over 500.00) repaired and returned to me.

My second request is to have my Pentax camera returned to me (unrepaired), as well as the $233.00 +postal fees that Sunland Camera has received and cashed from me.

My third request is to have Sunland Camera send me payment of $733.00 for the cost of the camera and the repair fees.

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Description: Photography Sales, Photo Imaging Service, Photo Finishing - Retail, Photographic Color Prints & Trans.

Address: 248 Williams Boulevard # A, Richland, Washington, United States, 99354

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