Sunland Park Chrysler Dodge Jeep Ram

The rain from June Hydrolocked the engine Service mechanic says it is not covered bye the warranty and that I should avoid driving in the rain
Approximately a month ago I purchased a Dodge Challenger two days ago we had rain, not excessive rain just the regular rain that is associated with this region On my way home (during the rain) the car completely stoped on me The first thing I did was to call the sales person, he told me that the best thing to do would be to leave it alone and call a tow truck I waited till the next day to see if the car would simply dry and restart, this did not happen I called *** they provide the services for towing the vehicles The car was taken to the nearest dealer with is viva dodge on *** *** and gate way *** This morning I received a call from the service department and the told me that the engine was hydrolocked and that I needed a new engine He proceded to tell me that this is not covered by the manufacturers war

Took car in for recall workCar returned with new leak and cruise control not working
Car brought in to dealer in July for recall work on cooling fansDealer performed work as well as me paying for computer updates that were recommendedDrove car home after repairsNoted that cruise control no longer worksDash not put together rightCoolant leakSpoke to ed at that time who said would note in file that cruise control not workingSaid don't worry bout coolant probably spillage would go awayMany personal things happened in that timeNot able to take back car for monthsManager states he knows cruise control could have been caused by their workDenies any culpability with worsening fluid leakSays due to time passed *** are unable to assist with any repair chargesRadiator and cruise control entirely coincidental and they cannot helpdollars to fix carThis Carr was not leaking, cruise control worked and dash was in good shape before sunland got itNow they d

I bought my Jeep from this dealershipA month later I had an issueI took it in and they told me I had to make an insurance claim because it was not warrantyI did that, and the repairs were not satisfactoryI took a customer satisfaction survey afterwards and gave my honest opinionNow the dealership refuses to look at my vehicle and correct their work that was paid for by my previous insurance carrierCustomer satisfaction surveys exist so that places like this can get honest feedback and improveThey didn't like my honest opinion and refuse to fix their mistakes

Service Deptfailed to correctly repair vehicleService Deptfailed to honor warranty repair performed at their location
In or about the first week of July of Sunland Park Fiat started performing engine repairs on my Fiat Abarth
A sum of $6,paid on July 21, for the repair services which included: labor, parts, and a year/100k mile warranty on the engine
About weeks later the engine went down again with about 1k miles of useAs per Sunland Park Fiat's recommendation I directed the towing company to tow the car to the nearest Fiat Dealership Service Department (Cutter Fiat on Honolulu, Hawaii)
After inspection, Cutter Fiat found that the culprit was due to workmanship practice (an engine timing component left loose)
Various attempts have been made to have both the Service Advisor *** & Service Manager *** to come up with a solution honoring Sunland Park Fiat Service Department repair warranty
No response has been provide

The business will not fix an issue with the doorDuring servicing they got ink on my white interior
I have been repeatedly bringing my car in to fix an issue with the rear,driver side doorDuring the first attempt, they said they would order the partThey never called meI checked in nearly a month later to make an appointmentI waited all day for them to do the serviceAt the end of the day they told me that the part was damaged during shippingThis happened three timesWhen they finally did the service, my car was returned with blue pen ink on the white leather, on the passenger *** I have also been pointing out a problem with the front door sealThey are denying bothI attempted to clean the mark they told me that they will and can clean itI brought it back to themThey weren't able to get it out and they are not willing to compensate for it

I called the 800 number and explained my situation in it's entirety. The lady on the phone swore up and down that thy work with all types of credit. It was a sales antic. Then I spoke to [redacted] and upon explaining to him what I had already explained on the phone he still ran my credit report knowing that I automatically was disqualified. I explained to him that I understand sales antics, but professionally, they could just be honest like I was with them. He proceeded to state, "That's the way the cookie crumbles". Very unprofessional. I get that I have a poor credit score and I am working on making it better, but to be rude and unprofessional is completely unnecessary.