We want Sunny Delight to find the problem that caused the foreign matter in the bottle so other people are safeWe also want &10,so you think twice before you ignore customer complaints, from the end of April and still on goingOn May 24th the company ***ed a recovery kit, it was sent back the same dayWe have waited and waited for answers and when we called we were told they were looking into itIn Augest, we were told they ad lost the package, but they found it right after I contacted the Revdex.com
We have received the final response from [redacted] who handles our claims and investigates consumer complaints utilizing their lab expertise in Food Safety issuesThey conclude that the object that was received back from Ms [redacted] appeared to be very similar to an eye piece of a microscopeOur production facilities do not use microscopesThe only microscopes that are used in our process are used in our corporate office in OhioWe have been unable to tie this object to anything used or stored in our facilities and as stated in previous communications we have GMP policies and procedures in place to ensure that nothing is to be put into our bottles except what is intended to be bottledAttached is the email from [redacted] along with the pictures that they have taken and included in their investigation [redacted] is not a part of the Sunny Delight Beverages Co., we retain their company for Food Safety issues such as thisWe are very sorry for Ms ***'s experience as we truly value our consumers satisfaction with our product and will send out a couple of replacement coupons
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.We are rejecting this because we are not satisfied & we are going to seek legal help Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***
We want Sunny Delight to find the problem that caused the foreign matter in the bottle so other people are safeWe also want &10,so you think twice before you ignore customer complaints, from the end of April and still on goingOn May 24th the company [redacted] a recovery kit, it was sent back the same dayWe have waited and waited for answers and when we called we were told they were looking into itIn Augest, we were told they ad lost the package, but they found it right after I contacted the Revdex.com
We want Sunny Delight to find the problem that caused the foreign matter in the bottle so other people are safeWe also want &10,so you think twice before you ignore customer complaints, from the end of April and still on goingOn May 24th the company ***ed a recovery kit, it was sent back the same dayWe have waited and waited for answers and when we called we were told they were looking into itIn Augest, we were told they ad lost the package, but they found it right after I contacted the Revdex.com
We have received the final response from [redacted] who handles our claims and investigates consumer complaints utilizing their lab expertise in Food Safety issuesThey conclude that the object that was received back from Ms [redacted] appeared to be very similar to an eye piece of a microscopeOur production facilities do not use microscopesThe only microscopes that are used in our process are used in our corporate office in OhioWe have been unable to tie this object to anything used or stored in our facilities and as stated in previous communications we have GMP policies and procedures in place to ensure that nothing is to be put into our bottles except what is intended to be bottledAttached is the email from [redacted] along with the pictures that they have taken and included in their investigation [redacted] is not a part of the Sunny Delight Beverages Co., we retain their company for Food Safety issues such as thisWe are very sorry for Ms ***'s experience as we truly value our consumers satisfaction with our product and will send out a couple of replacement coupons
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.We are rejecting this because we are not satisfied & we are going to seek legal help Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***
We want Sunny Delight to find the problem that caused the foreign matter in the bottle so other people are safeWe also want &10,so you think twice before you ignore customer complaints, from the end of April and still on goingOn May 24th the company [redacted] a recovery kit, it was sent back the same dayWe have waited and waited for answers and when we called we were told they were looking into itIn Augest, we were told they ad lost the package, but they found it right after I contacted the Revdex.com