Company responded by phone-***Mr [redacted] who is the general manager for the company states that he has tried several times to call the consumer to have the consumer bring the car in for an appointmentHe states that the consumer can call him on [redacted] anytime after Christmas to set up an appointment
I just want to thank you for getting this matter resolvedI called this morning and I left the message for him to call me back, which he didHe told me to bring my car to the shop this Friday to get the dent fix.Thank you for your help,*** ***
Thank you for reaching out to me last week regarding complaint ID *** for *** *** Since our conversation, we have replaced Ms***'s seat cover on her lancer I have personally spoken to her on multiple occasions, and she is completely satisfied with the outcome There
was a miscommunication between her and us in August where she felt we weren't going to do anything, when we had stated that we had trouble finding the seat cover she needed We located one and it arrived at our dealership on 9-11- Please do not hesitate to contact me with any additional questions.Thank you!
Company responded by phone-***Mr*** states that the complaint resolvedHe states that the car was taking to a Ford dealer and they were advised that nothing was wrong with the car
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The tires are still an issue that the company...
has not resolved. The part was refunded but not was refunded on the tires. The owner stated that both the tires and the part would be refunded and that never happened.
Regards,
[redacted]
Company responded by phone-[redacted]Mr. [redacted] who is the general manager for the company states that he has tried several times to call the consumer to have the consumer bring the car in for an appointment. He states that the consumer can call him on [redacted] anytime after Christmas to set up an...
This consumer response was received by Revdex.com via phone.The consumer said she also spoke with [redacted] and she understands why they ran a hard inquiry, but she cannot understand why Sunnyside Mitsubishi ran one when they never loaned her any money.The consumer said [redacted] owns Sunnyside...
Mitsubishi and the 2 entities should have been able to use the same report (she said she was told this by [redacted]).The consumer also said she would have gone to her own bank to get money if she knew 2 hard inquiries were going to be run.The consumer said she is trying to buy a house now and is really monitoring her credit and this is how she learned about the 2 hard inquiries, she said she did sign paperwork , she said she was at the business for several hours when she leased her vehicle but she stated the business never told her multiple hard inquiries were going to be run.The consumer said she doesn't agree that the business would have had to run a hard inquiry for identity purposes because she had a valid drivers license and that should have been enough.The consumer said she wants a letter of deletion from the business or a written explanation as to why they did what they did.
Company responded by phone-***Mr [redacted] who is the general manager for the company states that he has tried several times to call the consumer to have the consumer bring the car in for an appointmentHe states that the consumer can call him on [redacted] anytime after Christmas to set up an appointment
I just want to thank you for getting this matter resolvedI called this morning and I left the message for him to call me back, which he didHe told me to bring my car to the shop this Friday to get the dent fix.Thank you for your help,*** ***
Thank you for reaching out to me last week regarding complaint ID *** for *** *** Since our conversation, we have replaced Ms***'s seat cover on her lancer I have personally spoken to her on multiple occasions, and she is completely satisfied with the outcome There
was a miscommunication between her and us in August where she felt we weren't going to do anything, when we had stated that we had trouble finding the seat cover she needed We located one and it arrived at our dealership on 9-11- Please do not hesitate to contact me with any additional questions.Thank you!
Company responded by phone-***Mr*** states that the complaint resolvedHe states that the car was taking to a Ford dealer and they were advised that nothing was wrong with the car
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The tires are still an issue that the company...
has not resolved. The part was refunded but not was refunded on the tires. The owner stated that both the tires and the part would be refunded and that never happened.
Regards,
[redacted]
Company responded by phone-[redacted]Mr. [redacted] who is the general manager for the company states that he has tried several times to call the consumer to have the consumer bring the car in for an appointment. He states that the consumer can call him on [redacted] anytime after Christmas to set up an...
appointment.
This consumer response was received by Revdex.com via phone.The consumer said she also spoke with [redacted] and she understands why they ran a hard inquiry, but she cannot understand why Sunnyside Mitsubishi ran one when they never loaned her any money.The consumer said [redacted] owns Sunnyside...
Mitsubishi and the 2 entities should have been able to use the same report (she said she was told this by [redacted]).The consumer also said she would have gone to her own bank to get money if she knew 2 hard inquiries were going to be run.The consumer said she is trying to buy a house now and is really monitoring her credit and this is how she learned about the 2 hard inquiries, she said she did sign paperwork , she said she was at the business for several hours when she leased her vehicle but she stated the business never told her multiple hard inquiries were going to be run.The consumer said she doesn't agree that the business would have had to run a hard inquiry for identity purposes because she had a valid drivers license and that should have been enough.The consumer said she wants a letter of deletion from the business or a written explanation as to why they did what they did.