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Sunrise Landscape and Design

43813 Beaver Meadow Rd Ste 100, Sterling, Virginia, United States, 20166-4453

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Sunrise Landscaping was contracted to install sod on my property as well as install some drainage piping, mulch, plants and rocks. The problem is with the sod that was installed. They installed sub-standard inferior quality sod that is BROWN and dying. There were dead spots on most every piece of sod when it was installed. I contacted them immediately to express my dissatisfaction. I was told to water it and wait a week and see what happens. Some areas are getting greener but there are dead spots on every piece of sod that was laid and those remain dead. I am now getting bald spots throughout the lawn where moss and weeds are starting to grow. They are in contact with me and have come out a couple of times to review the situation but they are not taking action to correct the situation. I have pictures that document all of this.

Sunrise Landscape and Design Response

We are working with the client to get the issues resolved.

Customer Response

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

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Address: 43813 Beaver Meadow Rd Ste 100, Sterling, Virginia, United States, 20166-4453

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+1 (703) 544-0048

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