This individual contacted Sunroom Designers with anticipation of adding a sunroom to their home. I met with them, designed a room to their liking, and gave them a quote. They did qualify for our sale discount of 15% with a 14 date expiration date and were offered an additional 10% buy-it-now bonus...
discount. They choose to except the offer and continue with the project, signed the contact dated 6/27/2017 and placed a deposit in the amount of $17,181.00. That check was deposited in our account end of that business day.Sunroom Designers was closed from then until July 6th for the Independence Day Celebration. Following that as per conversation with [redacted] there was interest in changing the contract to a deck. She sent a link for a special type of deck she was interested in changing the contract to a deck. She sent a link for a special type of deck she was interested in and asked if I would look into it with a request to return the deposit for the sunroom. The deposit was returned via Bill Pay, check #[redacted], straight from the bank to her mailing address. The check has since been processed and cleared.As far as I am concerned, this matter is closed. I certainly don't see any cause for alarm on her part as we were in conversation the entire time. Please advise on any follow up necessary.Sincerely,[redacted]sSunroom Designersps...Revdex.com letter as a 10 day response time frame from 7/10/17 but was not received until 7/18/17. I have called your office on 7/18/17 in response to this complaint.
This individual contacted Sunroom Designers with anticipation of adding a sunroom to their home. I met with them, designed a room to their liking, and gave them a quote. They did qualify for our sale discount of 15% with a 14 date expiration date and were offered an additional 10% buy-it-now bonus...
discount. They choose to except the offer and continue with the project, signed the contact dated 6/27/2017 and placed a deposit in the amount of $17,181.00. That check was deposited in our account end of that business day.Sunroom Designers was closed from then until July 6th for the Independence Day Celebration. Following that as per conversation with [redacted] there was interest in changing the contract to a deck. She sent a link for a special type of deck she was interested in changing the contract to a deck. She sent a link for a special type of deck she was interested in and asked if I would look into it with a request to return the deposit for the sunroom. The deposit was returned via Bill Pay, check #[redacted], straight from the bank to her mailing address. The check has since been processed and cleared.As far as I am concerned, this matter is closed. I certainly don't see any cause for alarm on her part as we were in conversation the entire time. Please advise on any follow up necessary.Sincerely,[redacted]sSunroom Designersps...Revdex.com letter as a 10 day response time frame from 7/10/17 but was not received until 7/18/17. I have called your office on 7/18/17 in response to this complaint.